Sprinklr Service vs. Zello for Work
Sprinklr Service vs. Zello for Work
Product | Rating | Most Used By | Product Summary | Starting Price |
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Sprinklr Service | N/A | Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights. Sprinklr Service – Enables customers to interact with a brand on their preferred channel for a consistent brand experience. Empowers agents with unified/360 customer view and… | $249 per month per seat | |
Zello for Work | Mid-Size Companies (51-1,000 employees) | Zello for Work is designed to turn any smartphone into a user-friendly push-to-talk (PTT) device on any network. This can be done with the user’s existing smartphones or ruggedized devices. Zello users can speak in groups or to direct contacts, decreasing nonessential noise in the work environment. | $8 per month |
Sprinklr Service | Zello for Work | |||||||||||||||
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Editions & Modules |
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Entry-level Setup Fee | Optional | $6 per user, per month | ||||||||||||||
Additional Details | Omnichannel Automation, AI and Insights Reporting | Zello for Work Hosted subscriptions are pre-paid but eligible for a 15% discount on all annual subscriptions. The Zello for Work Server price is a one time fee, with annual support being the only recurring payment. Support renewal is 20% of the cumulative cost of the server. | ||||||||||||||
More Pricing Information |
Sprinklr Service | Zello for Work | |
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Top Pros | No answers on this topic | |
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Sprinklr Service | Zello for Work | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | CloudTalk Score 9.5 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Cisco Business Edition 7000 (discontinued) Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Sprinklr Service | Zello for Work | |
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Likelihood to Recommend | 8.5 (25 ratings) | - (0 ratings) |
Likelihood to Renew | 7.5 (7 ratings) | - (0 ratings) |
Usability | 8.0 (3 ratings) | - (0 ratings) |
Availability | 9.9 (3 ratings) | - (0 ratings) |
Performance | 9.9 (3 ratings) | - (0 ratings) |
Support Rating | 9.1 (10 ratings) | - (0 ratings) |
In-Person Training | 10.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 9.0 (2 ratings) | - (0 ratings) |
Sprinklr Service | Zello for Work | |
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Likelihood to Recommend | Sprinklr | Zello Inc No answers on this topic |
Pros | Sprinklr | Zello Inc No answers on this topic |
Cons | Sprinklr | Zello Inc No answers on this topic |
Likelihood to Renew | Sprinklr | Zello Inc No answers on this topic |
Usability | Sprinklr | Zello Inc No answers on this topic |
Reliability and Availability | Sprinklr | Zello Inc No answers on this topic |
Performance | Sprinklr | Zello Inc No answers on this topic |
Support Rating | Sprinklr | Zello Inc No answers on this topic |
In-Person Training | Sprinklr | Zello Inc No answers on this topic |
Implementation Rating | Sprinklr | Zello Inc No answers on this topic |
Alternatives Considered | Sprinklr | Zello Inc No answers on this topic |
Return on Investment | Sprinklr | Zello Inc No answers on this topic |
ScreenShots | Zello for Work Screenshots |