SolarWinds SQL Sentry vs. SolarWinds Task Factory

This solution is perfect for a team with a large server count and, at least, moderate experience supporting a SQL Server environment. If the environment is smaller or the team has less experience working with SQL Server performance tuning methodologies, then the tool may be overwhelming for the users.

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Since I started working with this great tool all data analysis programs have been running effectively. Implementation of projects and tasks have been effective and reliable. Data collected from each department gives us working plan on better management of various programs. The Dimension Merge SCD Transform helps us to load large volumes of data within a short period of time.

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• The Top SQL functionality has been extremely useful for identifying poorly performing queries by resource consumption.
• The flexibility of creating your own Advisory Conditions has allowed us to integrate our custom internal alerts into a centralized dashboard and alerting platform.
• Being able to highlight any chart on the dashboard and then tool-matching that window across all the other charts makes it much easier to correlate the different performance metrics against each other.

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• The single most beneficial component to Task Factory is the Upsert component. If you're familiar with writing MERGE statements in T-SQL, you'll appreciate the Upsert component. Drag the component into your Data Flow and a few clicks later you have a MERGE without the code complexities.
• Where some native SSIS components leave you wanting more, Task Factory extends on many of these components as well as support for data sources not native to SSIS components.
• The number of extra components that come in the Task Factory tool kit will expand your tool belt to do just about anything you need or want to accomplish in SSIS.

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• Tuning advice: With all the graphs and data available, it's not always easy to determine the best thing to do. I'd like to see SentryOne provide some best practice analysis based on the historical information collected for the server being looked at.
• They could add help tips or links to help documents, when you select a graph on the dashboard. Inexperienced users tend to put blinders on and focus on one thing when they see a high counter or something out of the ordinary. It would be very useful to include a link that provides underlying help. The link would provide an explanation of the counter in detail and offer possible explanations as to why the counter is off.

• It was built by Pragmatic Works who sold it to SentryOne and now Solar Winds, concerned about future support. SolarWinds is discontinuing support for related products such as BiXpress.
• Had issues with connecting to certain versions of SQL Server - would fail when deploying one package - had to deploy the entire solutions.
• Occasional random failures observed with the Filter tranform.

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Absolutely. SQL Sentry is an absolute must have for any company with a SQL Server estate. It provides a force multiplier to effectively manage SQL Server, and the feature sets are second to none. The support and expertise at SentryOne is incredible. They are very supportive of both the platform users and helping your business with the product

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Task Factory has become a key product for our use of doing ETL work in SSIS. Their custom SSIS components allow us to work simply on the data engineering side of things. We can ignore the lower level work needed to connect to disparate data sources. This allows us to work faster and provide more value to the business

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I accept that the flexibility of the alerting comes at a price. Other than the alerting SQL Sentry's interface is intuitive. Connecting to a new SQL instance, given that all the needed ports are open in your firewalls is straight forward. Reviewing the performance and queries for an instance is available in with a right click. As you dig in new tabs are created to present the detailed data. I find the ability to filter and rollup metrics on a query very helpful in dealing with the "it's running slow". You can easily compare the metrics of run times for the same query to let the user know, it's probably data your doing a billion reads instead of the usual 100 thousand.

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Compared to some of the other transformations I have worked with, it really is pretty simple for the type of functionality you get

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The system is working perfectly in capturing data, but we do experience issues with SQL Timeout when viewing results in the remote clients. This may be due to the fact that our monitoring service is consuming most of the CPU, and it is the same server that is hosting the SQL Repository. We could probably fix the issue by separating the SQL instance from the monitoring service.

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In most cases the pages load very quickly. In our particular case, we need to do some movement of services to separate our monitoring service to separate infrastructure from the repository. When we first started with SQL Sentry on 5 licenses, we did not have any issues. Since we have now grown that to 25, we are experiencing some challenges. We do not believe this to be a tool problem

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From their infancy as a smaller company to now as a global player they have always kept focus on prioritising he customer. They know their product and the technology it supports and are easily accessible for both resolving problems with the product all the way to adding value through additional training and assisting with getting return on investment through utilisation of the many features the product provides.

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Overall, the best vendor we currently have on the data side of the house. No issues, issues are resolved very quickly and upgrades go without any issues.

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sql sentry expert came onsight to review the performance of installation and gave us a good insight to using the tool

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Was suggested that we install the process monitors on a dev or qa database server, but we found it more useful to create an IT db server and put it there (along with a few other apps that we use for monitoring).

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Overall it went smoothly. Had a couple of gotchas with licensing and upgrading but nothing that really stopped us.

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SQL Sentry offers more features and is customize-able to fit our business needs. It has more centralized management and support. The company's technical support is also top notch. It is also worth mentioning that SentryOne Team Blog is an excellent source. One can find lots of valuable troubleshooting skills on the blog site - very educational and informational.

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ZappySys is an alternative provider that we tested. However, we found the ease of use, set up and installation to be much simplier and quicker using Task Factory. ZappySys has a number of the same connectors but are more difficult to setup and the GUI is not as intuitive and simple to use.

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We are running 25 instances through a single monitoring service and it is able to keep up. We are finding that this many instances in our environment is about as many as can be handled. We will need to deploy additional monitoring services. Luckily, there is no additional licensing costs to deploy additional monitoring services. For us, it's just an additional Azure VM.

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• Better customer service as it alerts me automatically to loss of service issues so I can react and either get things fixed before it impacts the customers or to let my management know as soon as possible
• It helps me find expensive SQL so our customers get better performance and we make better use of our resources

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• We were able to support our developers with Task Factory features and reduce the development time by 40%.
• Recently Task Factory has changed their pricing module and it seems to be pretty costly for our process. Our business team has started to evaluate whether this is worth it going forward.

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