Square Appointments vs. Zenoti

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Square Appointments
Score 8.8 out of 10
N/A
Square headquartered in San Francisco, California offers Square Appointments, appointment scheduling software. The software is based on technology acquired with BookFresh in February 2014.N/A
Zenoti
Score 9.0 out of 10
Enterprise companies (1,001+ employees)
Zenoti is a cloud software used by spas, salons, med spas, yoga and fitness studios to grow and manage their business. Zenoti includes scheduling, a POS system, and its centralized platform integrates appointment scheduling, billing, marketing, inventory, custom reporting and mobile apps. Zenoti Mobile aims to bring simplicity to the complexity of running a spa, including a system for staff and tools also to elevate the customer experience, with built-in marketing…N/A
Pricing
Square AppointmentsZenoti
Editions & Modules
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Offerings
Pricing Offerings
Square AppointmentsZenoti
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Square AppointmentsZenoti
Top Pros

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Top Cons

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Best Alternatives
Square AppointmentsZenoti
Small Businesses
vCita
vCita
Score 9.7 out of 10
Kajabi
Kajabi
Score 8.2 out of 10
Medium-sized Companies
Chili Piper
Chili Piper
Score 8.7 out of 10

No answers on this topic

Enterprises
Zoom
Zoom
Score 8.2 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Square AppointmentsZenoti
Likelihood to Recommend
9.1
(7 ratings)
8.0
(1 ratings)
Support Rating
10.0
(3 ratings)
-
(0 ratings)
User Testimonials
Square AppointmentsZenoti
Likelihood to Recommend
Block, Inc (Square)
Great for booking and managing appointments. This software is very user-friendly due to its simplicity. The interface is intuitive and easy to use for all ages. The only time this software may not be appropriate might be with someone who is managing their calendar manually and not using a software solution at all.
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Zenoti
Exactly the program is designed for spa industries or markets that are specifically dedicated to reservations, but we have shown that it can also have a great contribution for small internal spas in companies that need organization, its price is accessible, it gives order and administration, formality which is what we want to show in our company. Thanks Zeneti our collaborators are happier.
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Pros
Block, Inc (Square)
  • Square had good interoperability with Google Calendar, so all of our calendars were in sync.
  • Square Appointments we easy to use for clients, and with a few Luddite exceptions, worked flawlessly.
  • Square Appointments made it easy to schedule appointments without having multiple email messages or play phone tag with anyone.
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Zenoti
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Cons
Block, Inc (Square)
  • Additional functionality: real-time availability calendar to customers
  • Not redirect away from our site to Square
  • Additional functionality: Ability for customers to add up sales when checking out
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Zenoti
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Support Rating
Block, Inc (Square)
  • Square Appointment is excellent at support! I have had several calls with them, and not one time have they dropped the ball, leaving me frustrated without a solution — not one time.
  • The community forum in Square Appointment can answer most of the questions, but if I have had real issues, I am always able to talk to a person. That is very valuable to me as a customer.
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Zenoti
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Alternatives Considered
Block, Inc (Square)
Though office can offer a lot of appointment base tasks. Square appointments seem to help keep track, with a more direct approach. It helps to declutter integrations and information, that can often get missed and feel to convoluted. It's approach is more specific in handling appointment needs and scheduling. We would recommend it.
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Zenoti
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Return on Investment
Block, Inc (Square)
  • Ease of scheduling brings in more appointments
  • Must have a card on system to schedule and prepay for an appointment
  • Offers multiple types of appointments
  • Cancellation fees
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Zenoti
No answers on this topic
ScreenShots

Zenoti Screenshots

Screenshot of Admin Dashboard InterfaceScreenshot of Front Desk InterfaceScreenshot of SmartKartScreenshot of Advanced Marketing DashboardScreenshot of Advanced MarketingScreenshot of Zenoti Reports