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StarChapter vs. WildApricot by Personify

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    StarChapter

    Score7 out of 10
    N/AStarChapter is an AMS from the company of the same name in Maryland, featuring a configurable website with ecommerce, role based permissions and access, and finally member management with dues tracking and collection, and event registration.N/A

    WildApricot by Personify

    Score9 out of 10
    N/AWild Apricot is an association management platform that emphasizes automation of member lifecycle management (i.e. attract, engage, renew), and also assists with receiving online payments and payment processing, and website content and engagement. Wild Apricot was acquired by Personify Corp in 2017.

    $40

    per month

    Pricing
    StarChapterWildApricot by Personify
    Editions & Modules
    No answers on this topic
    Personal
    $40.00
    per month
    Group
    $50.00
    per month
    Community
    $90.00
    per month
    Professional
    $160.00
    per month
    Offerings
    Pricing Offerings
    StarChapterWildApricot by Personify
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    StarChapterWildApricot by Personify
    Likelihood to Recommend
    7.0
    (2 ratings)
    10.0
    (3 ratings)
    Support Rating
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    StarChapterWildApricot by Personify
    Likelihood to Recommend
    StarChapter
    Once you understand how to use the system, it is pretty useful. But it has some definite areas where it could be brought up to speed with other modern tools. It is basic and could be better.
    Incentivized
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    Personify Corp
    Wild Apricot is well-suited for medium-size membership organizations with technically competent staff members. The cost of the platform (which is increasing) makes justification/ROI difficult for small organizations of non-profit associations with limited or sporadic income. The system is effective for organizations with 1200 or more active member and where the organization needs a website with a basic store. Wild Apricot will not satisfy organizations that are accustomed to robust e-commerce platforms or that operate with complicated workflows and/or complicated membership options or requirements.
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    Pros
    StarChapter
    • The blast communications are clear and easy to read.
    • Reporting- the reports within StarChapter are very helpful and easy to use.
    • The tools for tracking attendee information are super easy to use.
    Incentivized
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    Personify Corp
    • Controls registration through a linked series of events in the new member acceptance process: background check, orientation, and evaluation.
    • Provides access to data through the export of membership, invoice, and payment tables for use with Excel, to respond to requests for queries and reporting.
    • Generates renewal invoices en masse for email distribution.
    Incentivized
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    Cons
    StarChapter
    • Website's back-end could be more updated with templates that are editable like wordpress
    • Back-end email generator could function like a Constant Contact or MailChimp with features to make emails nicer and more modern looking
    • More customizable fields that could be added to any form
    Incentivized
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    Personify Corp
    • They could have more interactivity for the contacts (vs members) designation
    • Easier way to customize required fields for registration
    Incentivized
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    Support Rating
    StarChapter
    They create these long chains of responses. So for everything you write in they repeat what you wrote and then respond to it. It gets very confusing trying to figure out where the conversation is sometimes especially on a long trail of back and forth.
    Incentivized
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    Personify Corp
    No answers on this topic
    Alternatives Considered
    StarChapter
    I have not yet used other products similar to StarChapter.
    Incentivized
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    Personify Corp
    When compared to iMIS, Wild Apricot is an order of magnitude easier to implement and use. It is also a tool that can be administered without a considerable amount of outside support and expense. Wild Apricot is also a more fully integrated system that does not require complicated module licensing and the associated costs. iMIS is also much more expense than Wild Apricot Ultimate Membership Pro (UMP) is a WordPress plugin solution for managing association memberships. Since this is an add-on software, the cost is a small faction of the expense associated with Wild Apricot. The feature set of Wild Apricot is more extensive than the capabilities of of UMP, however, Wild Apricot is easier to use and understand that UMP. Being a hosted solution, Wild Apricot is also much more stable and predictable.
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    Return on Investment
    StarChapter
    • It helps us to track revenues.
    • It helps us to track attendees’ information.
    • It is a great tool for sending email blasts.
    Incentivized
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    Personify Corp
    • Staffing expenses have been kept flat through significant membership growth.
    • Operating costs for WildApricot are reasonable, considering the functionality available.
    • Managing membership renewals effectively means that we get our revenue into the bank within a predictable, reasonable time.
    Incentivized
    Read full review
    ScreenShots