StarChapter vs. WildApricot by Personify

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
StarChapter
Score 7.0 out of 10
N/A
StarChapter is an AMS from the company of the same name in Maryland, featuring a configurable website with ecommerce, role based permissions and access, and finally member management with dues tracking and collection, and event registration.N/A
WildApricot by Personify
Score 8.4 out of 10
N/A
Wild Apricot is an association management platform that emphasizes automation of member lifecycle management (i.e. attract, engage, renew), and also assists with receiving online payments and payment processing, and website content and engagement. Wild Apricot was acquired by Personify Corp in 2017.
$40
per month
Pricing
StarChapterWildApricot by Personify
Editions & Modules
No answers on this topic
Personal
$40.00
per month
Group
$50.00
per month
Community
$90.00
per month
Professional
$160.00
per month
Offerings
Pricing Offerings
StarChapterWildApricot by Personify
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
StarChapterWildApricot by Personify
Top Pros

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Top Cons

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Best Alternatives
StarChapterWildApricot by Personify
Small Businesses
Neon CRM
Neon CRM
Score 4.1 out of 10
Neon CRM
Neon CRM
Score 4.1 out of 10
Medium-sized Companies

No answers on this topic

No answers on this topic

Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
StarChapterWildApricot by Personify
Likelihood to Recommend
7.0
(2 ratings)
10.0
(3 ratings)
Support Rating
5.0
(1 ratings)
-
(0 ratings)
User Testimonials
StarChapterWildApricot by Personify
Likelihood to Recommend
StarChapter
Once you understand how to use the system, it is pretty useful. But it has some definite areas where it could be brought up to speed with other modern tools. It is basic and could be better.
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Personify Corp
Wild Apricot is well-suited for medium-size membership organizations with technically competent staff members. The cost of the platform (which is increasing) makes justification/ROI difficult for small organizations of non-profit associations with limited or sporadic income. The system is effective for organizations with 1200 or more active member and where the organization needs a website with a basic store. Wild Apricot will not satisfy organizations that are accustomed to robust e-commerce platforms or that operate with complicated workflows and/or complicated membership options or requirements.
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Pros
StarChapter
  • The blast communications are clear and easy to read.
  • Reporting- the reports within StarChapter are very helpful and easy to use.
  • The tools for tracking attendee information are super easy to use.
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Personify Corp
  • Controls registration through a linked series of events in the new member acceptance process: background check, orientation, and evaluation.
  • Provides access to data through the export of membership, invoice, and payment tables for use with Excel, to respond to requests for queries and reporting.
  • Generates renewal invoices en masse for email distribution.
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Cons
StarChapter
  • Website's back-end could be more updated with templates that are editable like wordpress
  • Back-end email generator could function like a Constant Contact or MailChimp with features to make emails nicer and more modern looking
  • More customizable fields that could be added to any form
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Personify Corp
  • They could have more interactivity for the contacts (vs members) designation
  • Easier way to customize required fields for registration
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Support Rating
StarChapter
They create these long chains of responses. So for everything you write in they repeat what you wrote and then respond to it. It gets very confusing trying to figure out where the conversation is sometimes especially on a long trail of back and forth.
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Personify Corp
No answers on this topic
Alternatives Considered
StarChapter
I have not yet used other products similar to StarChapter.
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Personify Corp
When compared to iMIS, Wild Apricot is an order of magnitude easier to implement and use. It is also a tool that can be administered without a considerable amount of outside support and expense. Wild Apricot is also a more fully integrated system that does not require complicated module licensing and the associated costs. iMIS is also much more expense than Wild Apricot Ultimate Membership Pro (UMP) is a WordPress plugin solution for managing association memberships. Since this is an add-on software, the cost is a small faction of the expense associated with Wild Apricot. The feature set of Wild Apricot is more extensive than the capabilities of of UMP, however, Wild Apricot is easier to use and understand that UMP. Being a hosted solution, Wild Apricot is also much more stable and predictable.
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Return on Investment
StarChapter
  • It helps us to track revenues.
  • It helps us to track attendees’ information.
  • It is a great tool for sending email blasts.
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Personify Corp
  • Staffing expenses have been kept flat through significant membership growth.
  • Operating costs for WildApricot are reasonable, considering the functionality available.
  • Managing membership renewals effectively means that we get our revenue into the bank within a predictable, reasonable time.
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ScreenShots