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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Startdeliver

    Score10 out of 10
    N/AN/A

    $445

    per month

    TribeHR (discontinued)

    Score6 out of 10
    N/ATribeHR was acquired by Netsuite in 2013. It has since been discontinued.N/A
    Pricing
    StartdeliverTribeHR (discontinued)
    Editions & Modules
    Basic
    $445
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    StartdeliverTribeHR (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    StartdeliverTribeHR (discontinued)
    Security
    Comparison of Security features of Startdeliver and TribeHR (discontinued)
    Feature
    Startdeliver
    10.0
    1 Ratings
    16% above category average
    TribeHR (discontinued)
    -
    Ratings
    Role-based user permissions10.01 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Startdeliver and TribeHR (discontinued)
    Feature
    Startdeliver
    10.0
    1 Ratings
    14% above category average
    TribeHR (discontinued)
    -
    Ratings
    API10.01 Ratings00 Ratings
    Integration with Salesforce.com10.01 Ratings00 Ratings
    Customer Data Extraction / Integration
    Comparison of Customer Data Extraction / Integration features of Startdeliver and TribeHR (discontinued)
    Feature
    Startdeliver
    9.5
    1 Ratings
    8% above category average
    TribeHR (discontinued)
    -
    Ratings
    Product usage10.01 Ratings00 Ratings
    Help desk / support tickets9.01 Ratings00 Ratings
    Customer Success Management
    Comparison of Customer Success Management features of Startdeliver and TribeHR (discontinued)
    Feature
    Startdeliver
    9.4
    1 Ratings
    9% above category average
    TribeHR (discontinued)
    -
    Ratings
    NPS surveys9.01 Ratings00 Ratings
    Sponsor tracking9.01 Ratings00 Ratings
    Customer profiles10.01 Ratings00 Ratings
    Automated workflow10.01 Ratings00 Ratings
    Internal collaboration10.01 Ratings00 Ratings
    Customer health scoring9.01 Ratings00 Ratings
    Customer segmentation9.01 Ratings00 Ratings
    CSM Reporting & Analytics
    Comparison of CSM Reporting & Analytics features of Startdeliver and TribeHR (discontinued)
    Feature
    Startdeliver
    9.8
    1 Ratings
    16% above category average
    TribeHR (discontinued)
    -
    Ratings
    Customer health trends10.01 Ratings00 Ratings
    Engagement analytics10.01 Ratings00 Ratings
    Revenue forecasting9.01 Ratings00 Ratings
    Dashboards10.01 Ratings00 Ratings
    Human Resource Management
    Comparison of Human Resource Management features of Startdeliver and TribeHR (discontinued)
    Feature
    Startdeliver
    -
    Ratings
    TribeHR (discontinued)
    6.6
    2 Ratings
    21% below category average
    Employee demographic data00 Ratings7.01 Ratings
    Employment history00 Ratings6.02 Ratings
    Job profiles and administration00 Ratings8.02 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings6.01 Ratings
    Organizational charting00 Ratings5.02 Ratings
    Organization and location management00 Ratings8.02 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings6.02 Ratings
    Payroll Management
    Comparison of Payroll Management features of Startdeliver and TribeHR (discontinued)
    Feature
    Startdeliver
    -
    Ratings
    TribeHR (discontinued)
    6.7
    2 Ratings
    20% below category average
    Pay calculation00 Ratings5.01 Ratings
    Support for external payroll vendors00 Ratings8.01 Ratings
    Off-cycle/On-Demand payment00 Ratings6.01 Ratings
    Benefit plan administration00 Ratings6.02 Ratings
    Direct deposit files00 Ratings7.02 Ratings
    Salary revision and increment management00 Ratings9.01 Ratings
    Reimbursement management00 Ratings6.01 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of Startdeliver and TribeHR (discontinued)
    Feature
    Startdeliver
    -
    Ratings
    TribeHR (discontinued)
    7.3
    2 Ratings
    12% below category average
    Approval workflow00 Ratings8.02 Ratings
    Balance details00 Ratings6.02 Ratings
    Annual carry-forward and encashment00 Ratings8.02 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of Startdeliver and TribeHR (discontinued)
    Feature
    Startdeliver
    -
    Ratings
    TribeHR (discontinued)
    7.0
    2 Ratings
    16% below category average
    View and generate pay and benefit information00 Ratings6.02 Ratings
    Update personal information00 Ratings8.02 Ratings
    View company policy documentation00 Ratings9.02 Ratings
    Employee recognition00 Ratings7.02 Ratings
    View job history00 Ratings5.02 Ratings
    Asset Management
    Comparison of Asset Management features of Startdeliver and TribeHR (discontinued)
    Feature
    Startdeliver
    -
    Ratings
    TribeHR (discontinued)
    8.0
    1 Ratings
    0% below category average
    Tracking of all physical assets00 Ratings8.01 Ratings
    HR Reporting
    Comparison of HR Reporting features of Startdeliver and TribeHR (discontinued)
    Feature
    Startdeliver
    -
    Ratings
    TribeHR (discontinued)
    8.0
    1 Ratings
    5% above category average
    Report builder00 Ratings7.01 Ratings
    Pre-built reports00 Ratings8.01 Ratings
    Ability to combine HR data with external data00 Ratings9.01 Ratings
    Onboarding
    Comparison of Onboarding features of Startdeliver and TribeHR (discontinued)
    Feature
    Startdeliver
    -
    Ratings
    TribeHR (discontinued)
    8.5
    1 Ratings
    5% above category average
    New hire portal00 Ratings9.01 Ratings
    Manager tracking tools00 Ratings8.01 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Startdeliver and TribeHR (discontinued)
    Feature
    Startdeliver
    -
    Ratings
    TribeHR (discontinued)
    8.5
    2 Ratings
    5% above category average
    Corporate goal setting00 Ratings9.01 Ratings
    Individual goal setting00 Ratings8.02 Ratings
    Line-of sight-visibility00 Ratings9.01 Ratings
    Performance tracking00 Ratings8.01 Ratings
    Performance Management
    Comparison of Performance Management features of Startdeliver and TribeHR (discontinued)
    Feature
    Startdeliver
    -
    Ratings
    TribeHR (discontinued)
    7.8
    2 Ratings
    2% below category average
    Performance plans00 Ratings8.02 Ratings
    Performance improvement plans00 Ratings7.01 Ratings
    Review status tracking00 Ratings9.01 Ratings
    Review reminders00 Ratings8.01 Ratings
    Multiple review frequency00 Ratings7.01 Ratings
    Succession Planning
    Comparison of Succession Planning features of Startdeliver and TribeHR (discontinued)
    Feature
    Startdeliver
    -
    Ratings
    TribeHR (discontinued)
    8.3
    1 Ratings
    6% above category average
    Create succession plans/pools00 Ratings9.01 Ratings
    Candidate ranking00 Ratings8.01 Ratings
    Candidate search00 Ratings7.01 Ratings
    Candidate development00 Ratings9.01 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Startdeliver and TribeHR (discontinued)
    Feature
    Startdeliver
    -
    Ratings
    TribeHR (discontinued)
    8.9
    1 Ratings
    12% above category average
    Job Requisition Management00 Ratings9.01 Ratings
    Company Website Posting00 Ratings9.01 Ratings
    Publish to Social Media00 Ratings10.01 Ratings
    Job Search Site Posting00 Ratings9.01 Ratings
    Duplicate Candidate Prevention00 Ratings8.01 Ratings
    Applicant Tracking00 Ratings9.01 Ratings
    Notifications and Alerts00 Ratings8.01 Ratings
    Best Alternatives
    StartdeliverTribeHR (discontinued)
    Small Businesses
    ClientSuccess
    Score6 out of 10
    UZIO
    Score9.3 out of 10
    Medium-sized Companies
    ChurnZero
    Score7.9 out of 10
    Zoho People
    Score8.6 out of 10
    Enterprises
    Gainsight CS
    Score8.8 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    StartdeliverTribeHR (discontinued)
    Likelihood to Recommend
    10.0
    (1 ratings)
    6.0
    (2 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    StartdeliverTribeHR (discontinued)
    Likelihood to Recommend
    Startdeliver
    with Startdeliver, we could instantly know what are clients are doing in our platform, even our salesteam testing out prospects. this is such an invaluable insight to have. And by also adding an integration to a CRM, this is just a cheat code done so simply, that competitors can only look in awe.
    Incentivized
    Read full review
    Discontinued Products
    I think it's great for small companies to manage their basic HR functions if they do not have a dedicated department. I'm unsure of the capabilities it holds for a large company with multiple teams to organize and how the calendaring functions across departments. But, for our team of roughly 20 folks it is simple and straightforward.
    Incentivized
    Read full review
    Pros
    Startdeliver
    • Track the features your clients are using
    • Churn prevention
    • Shared spaces for collaboration
    • Integration
    Incentivized
    Read full review
    Discontinued Products
    • Ad publication
    • process streamlining
    • scalability
    Incentivized
    Read full review
    Cons
    Startdeliver
    • Not necessarily a bad thing, but being so simple, it could contain even more advanced features for "customer success", but however, the reason you really use Startdeliver is for its simplicity
    • could be slightly more distinct separation between customers and internal user (you confuse what is what sometimes)
    • I don't fully understand the naming and logic about their new packages, but this is subjective opinion
    Incentivized
    Read full review
    Discontinued Products
    • I would like even more capabilities, but I think that has to do with how we are using the site.
    • I would like to receive email notifications once a week with a summary of activity in TribeHR, including time-off scheduled by my team and any new documents or information that has been added.
    • I'd like reminders if I am going to go over my time off that is allotted to carry over into the new year and other pertinent vacation, floating holiday, sick time notifications.
    Incentivized
    Read full review
    Usability
    Startdeliver
    from its incredible UI/X, to its easy to use features, to its native integrations, and to its overall approach to easily keep track of your customer success function as such - if you are not using Startdeliver as a CS team - you must be doing something wrong, so don't hesitate.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Startdeliver
    Planhat might be a unicorn headed platform with incredible functions and features as well, but in reality, who will really use all of those features? Most CS teams just wants simplicity, not for things to become rocket science. Stay simple and go for a platform that will keep you grounded to the hardcore basics, and let your CS team do the rest.
    Incentivized
    Read full review
    Discontinued Products
    We evaluated Greenhouse but went with net suite because we were already using some of the other NetSuite. Greenhouse seemed a bit easier to use. The others were a bit too small, didn't have the stretch to scale.
    Incentivized
    Read full review
    Return on Investment
    Startdeliver
    • saves atleast 30% time per customer
    • Prevents churn thanks to great healthscoring and customer details function
    • becomes an integrated source of truth
    Incentivized
    Read full review
    Discontinued Products
    • As I stated it has alleviated numerous back and forth emails with our CFO (who is only available PT) and CEO (who is often too busy to spend time on HR functions) - this has allowed for easy answers to basic HR questions.
    • It has allowed us to track all employee time-off in one place, saving us time from checking each individual Outlook calendar for scheduling purposes.
    • It has allowed us to direct all employees to one place for core HR documents and information, ensuring that folks are always getting the same answers to their inquiries.
    Incentivized
    Read full review
    ScreenShots