TrustRadius: an HG Insights company

Stitch Labs (discontinued) vs. TrackWise

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Stitch Labs (discontinued)

    Score7.3 out of 10
    N/AStitch Labs was an inventory management software that included features such as multichannel selling and inventory control, with order and fulfillment management for retail. It was acquired by Square in July 2020, and new customers are no longer being accepted.N/A

    TrackWise

    Score8.1 out of 10
    N/ASparta Systems headquartered in Hamilton offers TrackWise, a quality management system designed to allow the user to leverage existing investment to quickly implement a cost-effective quality management system. Also, TrackWise Digital helps users to track and manage internal, third-party, and regulatory audits.N/A
    Pricing
    Stitch Labs (discontinued)TrackWise
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Stitch Labs (discontinued)TrackWise
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    Stitch Labs (discontinued)TrackWise
    Likelihood to Recommend
    1.1
    (5 ratings)
    9.0
    (4 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    Usability
    6.0
    (1 ratings)
    9.0
    (3 ratings)
    Support Rating
    5.0
    (3 ratings)
    5.0
    (1 ratings)
    User Testimonials
    Stitch Labs (discontinued)TrackWise
    Likelihood to Recommend
    Discontinued Products
    I can't recommend Stitch Labs as it was discontinued as of June 2021 (after being purchased by Square). All existing users have had to move off the platform and it they are not taking new customers. Square has said they are going to relaunch a new version of Stitch Labs possibly sometime in the future, but release date and features have not been announced.
    Incentivized
    Read full review
    Sparta Systems
    We use Trackwise to record non-conformances that are reported by our clients and also the non-conformances that are found within the manufacturing floor during the manufacturing process. TrackWise is extremely easy to use and can be customized as per user needs. It is easy to create records and define child-parent relationships in the software. Users can pull customized reports and they can create dashboards as per the business demands to make sure they can track non-conformance resolution cycle time. We use TrackWise in integration with SAP which makes the system accessible to a wider user base. It is not only used to record the non-conformances, but also the part disposition details in cases where a part is supposed to be delivered from the client to us and in cases where the part is delivered to suppliers. We also use TrackWise to record the corrective actions and root cause for the reported issue. Trackwise is widely used to record Audits assessments in our organization. Trackwise is also used to report workmanship issues and to record the cycle time involved to resolve the issue and corrective actions taken to avoid the issue in the future.
    Read full review
    Pros
    Discontinued Products
    • Inventory management.
    • Order management.
    • Reporting and analytics.
    Incentivized
    Read full review
    Sparta Systems
    • Tracking System
    • Search Function
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Reporting does not work for multiple currencies.
    • There is often a lag when syncing products.
    Incentivized
    Read full review
    Sparta Systems
    • No suggestion for improvements
    Read full review
    Likelihood to Renew
    Discontinued Products
    No answers on this topic
    Sparta Systems
    The user experience is great and I would recommend other's to use trackwise for it's customization flexibility
    Read full review
    Usability
    Discontinued Products
    I think the usability of SL is seamless comparable to other systems that we have and still have. I think the user interface could be better in some aspects, but also has improved the way we do business. Once you get around the brief learning curve SL tends to be easy to use and navigate.
    Incentivized
    Read full review
    Sparta Systems
    Well TrackWise is having everything any organization wanted, as its name itself indicate Track so it will track everything you want, you can generated the adhoc summary for your change control, CAPA, deviation, OOL, OOS which will help you t be prepare to maintain a health quality management system. it will eliminate the dependency of person specific task for tracking and your system will become fully system driven.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    We originally had phone support but when Stitch Labs updated the pricing they removed phone support from our service tier. It was very frustrating. We used their email contact and the answers were fine but sometimes it takes too long to try to solve something over email when you want to just talk to someone and get a quick answer.
    Incentivized
    Read full review
    Sparta Systems
    I did not interact with the support team.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    I have not researched other alternatives as this solved my problems.
    Incentivized
    Read full review
    Sparta Systems
    Trackwise is better than Arena. You need sign-offs before moving to the next step. While in Arena, you can complete the whole task and request sign off later. Not sure which is better for everyone, but I prefer to sign off before moving to the next step.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • We had to migrate off this system which was not ideal after being discontinued
    • Was a simple to use medium price range solution to scaling businesses
    • UI/UX was intuitive and was easy to train employees
    Incentivized
    Read full review
    Sparta Systems
    • More visibility of Quality issues
    • User friendly software
    • Easy to do multiple things at one platform
    Read full review
    ScreenShots