Stitch Labs (discontinued) vs. Unit4 Enterprise Resource Planning

I can't recommend Stitch Labs as it was discontinued as of June 2021 (after being purchased by Square). All existing users have had to move off the platform and it they are not taking new customers. Square has said they are going to relaunch a new version of Stitch Labs possibly sometime in the future, but release date and features have not been announced.

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Unit4 is good for small and mid-level companies where they need a single platform to manage their functionality.

• Inventory management.
• Order management.
• Reporting and analytics.

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• Since the software is built with your needs in mind, it can be tailored to your specific needs.
• System security is also created with your specific needs in mind and can be extremely detailed for various roles within the organization.
• The various modules integrate well, if thought through system processes when building.

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• Reporting does not work for multiple currencies.
• There is often a lag when syncing products.

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• Their layout and limited web capabilities are a turn-off
• They lack basic functionality in their web [version]
• The implementation phase is bumpy since their guides and process documents are not step by step and are usually confusing

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I think the usability of SL is seamless comparable to other systems that we have and still have. I think the user interface could be better in some aspects, but also has improved the way we do business. Once you get around the brief learning curve SL tends to be easy to use and navigate.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Unit4 is very easy to use. One can use it without much technical knowledge.

We originally had phone support but when Stitch Labs updated the pricing they removed phone support from our service tier. It was very frustrating. We used their email contact and the answers were fine but sometimes it takes too long to try to solve something over email when you want to just talk to someone and get a quick answer.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Their consultant and support service is also very responsive.

I have not researched other alternatives as this solved my problems.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I have used Fund EZ and QuickBooks. Unit4 is for larger organizations and was needed for our scaling.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• We had to migrate off this system which was not ideal after being discontinued
• Was a simple to use medium price range solution to scaling businesses
• UI/UX was intuitive and was easy to train employees

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Our business processes were in flux when the initial build of our system was taking place - this made lives very difficult. Make sure processes are set!
• Time - beyond what could have been imagined - this is a huge project, that needs proper resources assigned to it within a company when planning to install.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info