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Stitch Labs (discontinued) vs. Wikku

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Stitch Labs (discontinued)

    Score7.3 out of 10
    N/AStitch Labs was an inventory management software that included features such as multichannel selling and inventory control, with order and fulfillment management for retail. It was acquired by Square in July 2020, and new customers are no longer being accepted.N/A

    Wikku

    Score9.4 out of 10
    Small Businesses (1-50 employees)
    What is Wikku? Wikku is a cloud technological solution (SaaS) for the personalisation industry. Wikku unifies and organizes all the knowledge of a business, centralizing all the information and details of personalized orders. It helps to digitalize and organize repeat jobs avoiding mistakes, optimizing processes, saving on costs and boosting client loyalty. Who is wikku for? Wikku helps companies and professionals working…

    $15

    per month per installation

    Pricing
    Stitch Labs (discontinued)Wikku
    Editions & Modules
    No answers on this topic
    Plan L
    $29
    per month per installation
    Plan XL
    $49
    per month per installation
    Offerings
    Pricing Offerings
    Stitch Labs (discontinued)Wikku
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    Stitch Labs (discontinued)Wikku
    Likelihood to Recommend
    1.1
    (5 ratings)
    9.0
    (1 ratings)
    Usability
    6.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    5.0
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Stitch Labs (discontinued)Wikku
    Likelihood to Recommend
    Discontinued Products
    I can't recommend Stitch Labs as it was discontinued as of June 2021 (after being purchased by Square). All existing users have had to move off the platform and it they are not taking new customers. Square has said they are going to relaunch a new version of Stitch Labs possibly sometime in the future, but release date and features have not been announced.
    Incentivized
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    HELASTIC CLOUD SOLUTIONS SL
    Wikku has given us the possibility to order our company without any hesitation and without having the possibility to make any mistakes. Despite the short time we have been using Wikku we recommend it 100% because it is an excellent working tool and gives us the possibility to organize all the files, images, and documents in a fast, safe, and reliable way. With Wikku Partner we feel safe and comfortable using this tool on our main servers.
    Incentivized
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    Pros
    Discontinued Products
    • Inventory management.
    • Order management.
    • Reporting and analytics.
    Incentivized
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    HELASTIC CLOUD SOLUTIONS SL
    • Wikku provides us with a powerful search engine when we finish importing the client templates in order to be able to control all the projects or jobs that clients send us by email.
    • Wikku provides us with basic tools to create a product sheet to make the respective assignment to any customer who wants it under any image of any product in question.
    • Wikku allows us to have a technical library where we can download and save from logos to necessary files.
    Incentivized
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    Cons
    Discontinued Products
    • Reporting does not work for multiple currencies.
    • There is often a lag when syncing products.
    Incentivized
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    HELASTIC CLOUD SOLUTIONS SL
    • At the time of managing Wikku with some integration, this became somewhat slow, although it is possible that the support will give you SAT management immediately.
    • You have to request certain functions that Wikku itself does not have, for example, in the editing table you need the Siser color chart to be able to edit to taste.
    • It takes a lot of adaptation for new customers, many tutorials are needed at the beginning to be able to understand from the beginning the operation of Wikku.
    Incentivized
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    Usability
    Discontinued Products
    I think the usability of SL is seamless comparable to other systems that we have and still have. I think the user interface could be better in some aspects, but also has improved the way we do business. Once you get around the brief learning curve SL tends to be easy to use and navigate.
    Incentivized
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    HELASTIC CLOUD SOLUTIONS SL
    No answers on this topic
    Support Rating
    Discontinued Products
    We originally had phone support but when Stitch Labs updated the pricing they removed phone support from our service tier. It was very frustrating. We used their email contact and the answers were fine but sometimes it takes too long to try to solve something over email when you want to just talk to someone and get a quick answer.
    Incentivized
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    HELASTIC CLOUD SOLUTIONS SL
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    I have not researched other alternatives as this solved my problems.
    Incentivized
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    HELASTIC CLOUD SOLUTIONS SL
    No answers on this topic
    Return on Investment
    Discontinued Products
    • We had to migrate off this system which was not ideal after being discontinued
    • Was a simple to use medium price range solution to scaling businesses
    • UI/UX was intuitive and was easy to train employees
    Incentivized
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    HELASTIC CLOUD SOLUTIONS SL
    • Wikku has a very low learning curve for the experience it gives us, even so, we have achieved a return of more than 4% in the time we have been using this tool.
    Incentivized
    Read full review
    ScreenShots

    Wikku Screenshots

    Screenshot of Digital Asset Manager for recurrent orders of personalised products.Product screenshotScreenshot of Tasks for screen printing, embroidery, sublimation, sign making, promotional gifts, workwear and sports apparel.Screenshot of Positions for screen printing, embroidery, sublimation, sign making, promotional gifts, workwear and sports apparel.