Item: Wikku
Rating: 9
Author: Luis Alcalá

Overall Satisfaction with Wikku

Use Cases and Deployment Scope

Despite being a bit tedious at the beginning with its configuration, Wikku has been characterized for being a very fast program at the time of a simulation or to configure automatic comments. The main idea of Wikku is to be able to download quickly and reliably from any device. It is important to clarify that it has fast management when importing a good amount of clients to the base server.

Pros and Cons

Pros

Wikku provides us with a powerful search engine when we finish importing the client templates in order to be able to control all the projects or jobs that clients send us by email.
Wikku provides us with basic tools to create a product sheet to make the respective assignment to any customer who wants it under any image of any product in question.
Wikku allows us to have a technical library where we can download and save from logos to necessary files.

Cons

At the time of managing Wikku with some integration, this became somewhat slow, although it is possible that the support will give you SAT management immediately.
You have to request certain functions that Wikku itself does not have, for example, in the editing table you need the Siser color chart to be able to edit to taste.
It takes a lot of adaptation for new customers, many tutorials are needed at the beginning to be able to understand from the beginning the operation of Wikku.

Most Important Features

Instant ability to organize logos in a single tracking department.
Ability to import customers without reviewing the quantity without generating any delay in the receipt as it is independent of the work server.

Return on Investment

Wikku has a very low learning curve for the experience it gives us, even so, we have achieved a return of more than 4% in the time we have been using this tool.

Key Insights

Do you think Wikku delivers good value for the price?

Yes

Are you happy with Wikku's feature set?

Yes

Did Wikku live up to sales and marketing promises?

Yes

Did implementation of Wikku go as expected?

Yes

Would you buy Wikku again?

Yes

Other Software Used

Litmus, Everest (return path + 250ok), Zoho Analytics (formerly Zoho Reports)

Likelihood to Recommend

Wikku has given us the possibility to order our company without any hesitation and without having the possibility to make any mistakes. Despite the short time we have been using Wikku we recommend it 100% because it is an excellent working tool and gives us the possibility to organize all the files, images, and documents in a fast, safe, and reliable way. With Wikku Partner we feel safe and comfortable using this tool on our main servers.

Comments

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Wikku is an excellent manager of simulations, images, customer feedback and videos