Stitch, a Talend company vs Twilio Segment

Likelihood to Recommend

Ingestion tools make life easy to ingest new data sources. However, they are single tool in your tool box and treat them as such. They won't do your transformations nor do they (neither should they) have ability to define dependencies. They are built for making your ingestions mindlessly simple.

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Verified User

Team Lead in Information Technology

Information Technology and Services Company, 501-1000 employees

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Segment is a great choice for early-stage companies that are looking to experiment with different analytics software, and can afford scaling up Segment to $500-2k+ per month in costs. For companies/websites that require very simple analytics, like tracking conversion rates, a cheaper, less comprehensive piece of analytics software would likely be a bit more suitable.

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Fedor Paretsky

Co-Founder/CEO

aspace, Inc.Computer Software, 1-10 employees

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Feature Rating Comparison

Stitch, a Talend company

Twilio Segment

Connect to traditional data sources

Connecto to Big Data and NoSQL

Stitch, a Talend company

Twilio Segment

Testing and debugging

Pros

Stitch is good at replicating relational databases. It manages the conversion of data types and schemas, and it is capable of incremental replication.
Stitch's UI makes it easy to configure which tables should be replicated, and how they should be replicated.

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Verified User

Engineer in Engineering

Research Company, 11-50 employees

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Ease of event tracking. Just like Google Analytics, except you can warehouse your own data for a reasonable price. Warehousing your own event data is critical for companies that want to leverage data science at some point in their existence (which should be all companies these days).
Price. Startups can get by with the free version of Segment for a long time.
Integrations and sources. Segment makes it easy to warehouse other types of data such as Google AdWords, Facebook Ads, etc. It also allows you to send event data to 3rd party services like Google Analytics.

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Tim Abraham

Head Of Analytics

ExpaInternet, 11-50 employees

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Cons

One of our integrations had to be re-synced on a regular basis. I still don't know why.

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Verified User

Analyst in Information Technology

Consumer Goods Company, 11-50 employees

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Some connectors (EG HubSpot source) do not have necessary fields/data and it's unclear how to get these built out.
Some destination connectors have limitations and can require rework to make the data flowing thru Segment meet the requirements of the ad connectors.
Not much consistency across connectors.
At scale, can struggle with data volumes and loading data in one sync, causing data to change retroactively.

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Verified User

Director in Marketing

Financial Services Company, 51-200 employees

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Support Rating

Stitch, a Talend company 9.0

Based on 2 answers

I have had some troubles with one integration. It could be solved by doing a full re-sync which is not free. Every time I had to do it, I just sent them an email to tell them that I would do it and they did not charge for it.

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Verified User

Analyst in Information Technology

Consumer Goods Company, 11-50 employees

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Twilio Segment 8.3

Based on 11 answers

Over the period it took us to set up, we kept going back to their enablement team to help us with the setup, and they were always ready and were very helpful in the entire process. Even with their documentation, they took the time out to help us work through the process. We've never had a message/email unanswered for more than an hour on working days.

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Manan Vora

CEO and Founder

AdvensureComputer Software, 1-10 employees

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Alternatives Considered

We use both

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Verified User

Team Lead in Information Technology

Information Technology and Services Company, 501-1000 employees

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I'm not sure these are "official competitors" (or alternatives) to Segment, but we use them in parallel for different goals. We use Datadog for logging and monitoring and we use Mixpanel to perform data analysis based on the data we gather using Segment (and other sources). I don't think we ever evaluated any other service vs. Segment. I think we got a recommendation on Segment, liked it and decided to use it (and we're happy with it since).

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Yaniv Vararu

Director, Quality & Processes

WochitComputer Software, 51-200 employees

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Return on Investment

Stitch manages replication of transactional datastores to our data warehouse. Our data and business intelligence teams need this data to be replicated. Stitch allows our data engineers to focus on our product.

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Verified User

Engineer in Engineering

Research Company, 11-50 employees

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Saved a ton of time for setting up user tracking
Provided user data and tracking visibility to the entire team by turning on the mixpanel integration - this only took a week or so
It does get hard to manage all of your events in a clean spreadsheet - you must have 1 person who leads this initiative so that you keep track of events

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Verified User

Director in Marketing

Computer Software Company, 11-50 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Stitch, a Talend company Editions & Modules

—

Additional Pricing Details

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General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Twilio Segment Editions & Modules

Edition

Free	$0.00¹
Team	$120.00²
Business	Contact Sales³

Includes 1,000 visitors/mo
Includes 10,000 visitors/mo
Custom Volume

Additional Pricing Details

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Rating Summary

Stitch, a Talend company

Twilio Segment

Stitch, a Talend company

Twilio Segment

Stitch, a Talend company vs Twilio Segment