TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Stripe Billing

    Score8.9 out of 10
    N/AStripe Billing subscription management software is used to bill and manage customers in various ways, from simple recurring billing to usage-based billing and sales-negotiated contracts. It is used to automate revenue management workflows, and accept payments globally.

    $620

    per month 1 year contract

    XPAY

    Score9 out of 10
    N/AXPAY has multiple payment processing solutions that are able to cater to any type of business and industry especially the high-risk industry. Businesses may end up being labeled as “high-risk” by payment processors or financial institutions due to excessive chargeback, credit history, and other reasons. As a result, they will find it hard to set up merchant accounts. Each business is unique, so XPAY matches the business's needs with the: best market rates, fees, and…N/A
    Pricing
    Stripe BillingXPAY
    Editions & Modules
    Pay As You Go
    0.7%
    of Billing Volume
    Pay Monthly
    $620
    per month 1 year contract
    Custom Pricing
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    Stripe BillingXPAY
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Best Alternatives
    Stripe BillingXPAY
    Small Businesses
    WooCommerce Subscriptions
    Score8.7 out of 10
    No answers on this topic
    Medium-sized Companies
    Chargebee
    Score8.5 out of 10
    Visa Acceptance Solutions (CyberSource)
    Score10 out of 10
    Enterprises
    Zuora
    Score8.6 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Stripe BillingXPAY
    Likelihood to Recommend
    9.0
    (8 ratings)
    9.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Stripe BillingXPAY
    Likelihood to Recommend
    Stripe
    If you have a small to medium sized business Stripe is most likely the perfect solution for you. It will automate almost all of your billing, freeing up your time to be used elsewhere. If you have a large business I would recommend getting in touch with the Stripe customer support team first to ensure it will be a good fit for you.
    Incentivized
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    XPAYMENTS INC.
    Xpay is perfect for a centralized location for all payments coming in. It also handles the security and ease to be incorporated by our IT team into the online portal. A vast array of different payment methods ensure all possible options are covered. You can then track what has been paid and now and send reminders.
    Incentivized
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    Pros
    Stripe
    • Stripe attempts to bill clients multiple times, so if the initial attempt to collect payment fails, they keep trying. Often payment is collected on the 2nd or 3rd try. This ability to re-try billing attempts with the same user on a monthly basis increases the overall amount we collect in payments.
    • It is easy to search for customers using Stripe- type in the first few letters of the subscriber's name and they immediately appear. It's a simple feature, but very useful when fielding customer service calls.
    • Stripe does make it easy to create new coupon codes or issue partial or total refunds.
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    XPAYMENTS INC.
    • perfect for getting payment for invoices
    • allows users to use card payments
    • shows revenue real time
    Incentivized
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    Cons
    Stripe
    • Dashboard gives too much info for dept. use, may vary for others.
    • Be able to export multiple invoices as a PDF at once.
    • Getting to the invoices can be tricky if you have to click on multiple links.
    Incentivized
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    XPAYMENTS INC.
    • could be more incorporable into accountancy software
    • easier OFX exportation
    Incentivized
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    Support Rating
    Stripe
    I have had no problems with Stripe support, they are prompt and it does not crash like other platforms or software. They are also great about notifying if maintenance is needed. Since the interface is so easy to use, I haven’t had to contact support that much, versus other platforms, it can be hard to be aware of certain features.
    Incentivized
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    XPAYMENTS INC.
    No answers on this topic
    Alternatives Considered
    Stripe
    Our previous product was Cloudnet360, which provides an integrated shopping cart and CRM. With Cloudnet, our customers had to leave our site and go to an outside checkout page in order to purchase. In addition, Stripe provides a robust API which allows us to automate more of the work of maintaining a subscription service.
    Incentivized
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    XPAYMENTS INC.
    Xpay could do with some more personalization features but is more cost effective. For example ability to add photos or videos to requests. Payment can be taken via ascend but accepts less payment types and is not as secure hence the replacement with Xpay. Xpay is a simplified version and easy to use and scale.
    Incentivized
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    Return on Investment
    Stripe
    • By managing our e-commerce, Stripe makes it easy to have a subscription business, so it automates the whole thing.
    • ROI would be much higher with better analytics -- having to create reports and segment customers manually is a pain and definitely eats into the ROI of the product
    • I would also like to see more AI applied to the reporting and data for better insights
    Incentivized
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    XPAYMENTS INC.
    • Saves a tone of time
    • Extra cost could be cheaper
    • Possibly cuts time for payments as people can pay however they like
    Incentivized
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    ScreenShots

    XPAY Screenshots

    Screenshot of Website Homepage