SurveySparrow vs. Twine AI

SurveySparrow

12 Reviews and Ratings

Twine AI

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
SurveySparrow	Score9 out of 10	N/A	SurveySparrow headquartered in Los Angeles offers their customizable survey platform, deployed via webpage, chatbot with conversational format, or distributable to audience segments.	$19 per month 5000 Responses
Twine AI	N/A	Mid-Size Companies (51-1,000 employees)	Twine is a customer intelligence platform that automatically extracts and routes actionable insights from sales and customer success calls. The platform connects product teams with critical customer feedback that would otherwise be lost, addressing the fundamental challenge of customer feedback never reaching product teams. Twine integrates with existing call recording systems and CRM platforms to create a continuous flow of objective, evidence-based intelligence across the…	$299 per month

Pricing

SurveySparrow

Twine AI

Basic: $19
per month 5000 Responses
Essentials: $49
per month 15000 responses
360 Assessments Basic: $59
Per Subject Billed Yearly For upto 100 Subjects
Business: $99
per month 100000 responses
CX Basic: $199
per month 100000 responses

Core: $299
per month
Business: $15000
per year
Enterprise: Custom
per year

Pricing Offerings
SurveySparrow	Twine AI
Free Trial
Yes	Yes
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

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Discount for Core plan for annual billing (17%).

User Ratings
	SurveySparrow	Twine AI
Likelihood to Recommend	10.0 (3 ratings)	- (0 ratings)
Usability	9.0 (1 ratings)	- (0 ratings)
Support Rating	9.0 (1 ratings)	- (0 ratings)

User Testimonials
	SurveySparrow	Twine AI
Likelihood to Recommend	SurveySparrow Well getting surveys from clients is a hectic job (as a user we all ignore surveys all the time ) SurveySparrow comes to the rescue and provides links to forward your survey on WhatsApp, email, and so many options. You can create a copy of the survey which you created and that is very time efficient. Suppose you have 3 clients and you give them the same service you can add a variable that will simply change the name of the client and the rest of the survey stays the same no need to create a different survey, mega time saver. rohit bagdi Associate Software developer Read full review	Twine AI No answers on this topic
Pros	SurveySparrow Creating and sending surveys is very easy and intuitive, no instructions needed. The interface is clean and inviting. The mobile-first interface greatly increases response rates form my experience. Filling out a survey is like text messaging on your phone. Surveys are more conversational in tone rather than an answer to the question style of the survey most other companies offer. The feature set is not as robust as some other survey software but its simplicity makes it easy to use all around. Customer support is very responsive. Incentivized Gary Shouldis Founder & CEO Read full review	Twine AI No answers on this topic
Cons	SurveySparrow Add custom CSS for Premium plan. Incentivized Vitali Kosyrau CEO (Chief Executive Officer) Read full review	Twine AI No answers on this topic
Usability	SurveySparrow User-friendly data is easy to analyze with simple tools. The customer service team is also very helpful, easy to create the survey in less than 5 minutes, engage with your clients on all possible platforms. rohit bagdi Associate Software developer Read full review	Twine AI No answers on this topic
Support Rating	SurveySparrow The support team is just a call away and also provides email support. rohit bagdi Associate Software developer Read full review	Twine AI No answers on this topic
Alternatives Considered	SurveySparrow We originally used Survey Monkey but found customer support to be unresponsive when we needed it and also the style of surveys you could create were bland and boring, leading to lower response rates. We chose Survey Sparrow for their mobile-first and chat-style survey interface because we have a mobile audience and have found they prefer this style of survey better. Incentivized Gary Shouldis Founder & CEO Read full review	Twine AI No answers on this topic
Return on Investment	SurveySparrow Very simple and intuitive interface. Easy to set-up and use - pays off quickly. Incentivized Vitali Kosyrau CEO (Chief Executive Officer) Read full review	Twine AI No answers on this topic
ScreenShots		Twine AI Screenshots