Systeme.io vs. Wishpond Propel IQ

I can NEVER recommend Systeme.io. I paid in full for 1 year in January hoping I can have my funnels and my blog transferred by the end of the month. After all, they claimed in their website that on average, migrations takes 17 days. BUT No! Today, on September 10th, my migration is still not complete! My content is not transferred, I'm unable to use the service. I asked for a refund in the beginning of September, because over 9 months later they have not completed the job, preventing me to use the service properly. They said no and kept my money. You would think that at least hurry up to complete the migration faster and not frustrate the customer further? NO! My content is still not transferred (Sep 10) And their excuse for the delay: it's my fault! From May 17th to Jul 10 I did not reply to their last email (which contained no questions btw), so they canceled the migration. Why the transfer was not complete from January to May 17? Why they did not finish it from Jul 14 to September 10th? They don't like to talk about that. It is my fault and they don't take responsibility

It's a great platform if you're looking for something to run contests that provide leads and drive user engagement, but if they also incorporated social media management and scheduling, Wishpond would be a 10 by far. It's definitely worth looking into specifically for running contests throughout the year, for a wide variety of companies and industries.

Incentivized

• Very small learning curve, thanks to wonderful real-time tutorials and help, and drag-and-drop editors.
• Easy to navigate - there are only 3 main sections of the site (content, lists, and emails).
• Excellent customer service. I've always gotten prompt answers to any questions I've had.

Incentivized

• They added keywords to campaigns we'd specifically said not to.
• They should tweak campaigns with a 0.06 ROAS.
• They should provide the services that are promised.

I found that plenty of features were missing and I had to make plenty of compromises. Building Funnels was easy and intuitive. Blog articles and Emails - were a nightmare to handle. Basic functionalities were missing.

There is no support at Wishpond. I contacted my project manager's manager over a week ago without a reply. When I responded to the automated 'How is your experience' email saying how awful it was there was no follow-up. When I had trouble and had to escalate things it resulted in some new procedures being put in place that changed nothing and they never checked in to see if things were fixed.

We choose Wishpond as our first option since we were a startup e-commerce. Klaviyo was a little bit expensive for us and Wishpond really suits pretty well in our budget. Besides, if you don't have so many clients, at a first glance, there are a lot of features that would not be taken advantage of. That is why Wishpond was a better option when we started.

Incentivized

• Negative google ROI.
• A few conversions in September on paid social then none - negative ROI.
• Between ad spend and Wishpond fees every month is negative ROI. Can’t wait until I can get out of this contract.
• Emails don’t perform as well as my own for open rates or clicks.