TrustRadius
Wishpond Review - 2018
https://www.trustradius.com/all-in-one-marketingWishpondUnspecified7.25101
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July 12, 2018

Wishpond Review - 2018

Score 10 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with Wishpond

We use Wishpond for email marketing, the creation of landing pages, the creation of pop-ups, and the creation of forms for our websites.
  • Very small learning curve, thanks to wonderful real-time tutorials and help, and drag-and-drop editors.
  • Easy to navigate - there are only 3 main sections of the site (content, lists, and emails).
  • Excellent customer service. I've always gotten prompt answers to any questions I've had.
  • No quick, easy integration with Salesforce (at least, not that I've found).
  • Limited reporting capabilities. Even limited CSV exports. I had to spend an entire day, once, doing vlookups in Excel to get a report I needed. (On the other hand, Wishpond is a very affordable app, so if one looks at the total cost involved in the use of this app, it's still very affordable.)
  • I found it a bit confusing to remove my Wishpond landing pages from my Facebook page.
  • We've obtained tens of thousands of dollars in business using Wishpond, and yet spend only a few thousand dollars to do that. It's been an amazing tool for us as we get some traction with our business.
  • As mentioned before, I did have to spend an entire day, once, creating a report that I needed, as Wishpond didn't offer me the option to export my data in a format I needed. That was really the only negative ROI experience I've had with Wishpond. I still love the product, but I would love to see more flexible exporting options from the tool.
  • After spending days trying to implement other forms on our WordPress website, to no avail, costing me thousands of dollars, I got beautiful Wishpond forms onto my site within hours (and no frustration). Not only does this save me hundreds of dollars each month, I get thousands of dollars of business from these forms. Nice :)
I find Wishpond to have a better user interface and it offers a lot more options than Constant Contact. However, Constant Contact does have better, more immediate phone support (there is no phone support for Wishpond).
I have recommended Wishpond to numerous small business owners. For someone who can't yet afford a $1,000/mo. (or more) email and landing page creation solution, I think Wishpond is a fantastic option.

Wishpond Feature Ratings

WYSIWYG email editor
10
Dynamic content
Not Rated
Ability to test dynamic content
Not Rated
Landing pages
10
A/B testing
10
Mobile optimization
10
Email deliverability
10
List management
5
Triggered drip sequences
7
Lead nurturing
Not Rated
Lead scoring and grading
7
Data quality management
Not Rated
Automated sales alerts and tasks
Not Rated
Social sharing and campaigns
7
Standard reports
7
API
5
Role-based workflow & approvals
Not Rated
Customizability
Not Rated
Integration with Salesforce.com
4