Tapfiliate vs. TelebuHub

For sure, you can't use Tapfiliate as an affiliate network, they don't have such a feature.

We have benefited a lot from this software that seems very complete and helps us to receive many more calls daily, customers are much more satisfied because they are served more promptly and efficiently and the performance of workers is increased. It is one of the best customer service software we have used.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• integrate with other systems

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Ability to design IVR flow using very user-friendly IVR Studio
• The remote work capability and extremely low infrastructure cost afforded by cloud deployment
• User-friendly design, which makes the software very easy to navigate
• Affordability and flexibility offered by the company in terms of integration

• Trial policy, they force you to put your credit card in order to check their features.
• Customer support, they don't explain deeply their features, they force you to check their demo.
• Notifications, as they don't notify you before they charge you.

• Could use a mobile app, since the website performance is poor on mobile
• More social media listening should be added

We needed their help previously to take the decision to buy or not, but they didn't explain deeply the features and if they meet our needs or not. Instead of this, they forced us to create the account, and put our credit card in order to check the Demo. So their help was really nonexistent.

limited back end integration

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• It allowed for better organization when it comes to commission pay outs.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Improved CSAT scores
• Agents are happy to use the software without any roadblocks remotely
• Successful outreach of voice broadcast marketing campaigns
• Much more organized customer query ticketing
• Virtual assistant helps a lot in ticketing late-night customer calls