Tattle vs. Zendesk Suite
Tattle vs. Zendesk Suite
Product | Rating | Most Used By | Product Summary | Starting Price |
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Tattle | N/A | Tattle's Customer Experience Improvement (CXI) platform is built for hospitality, and is designed to help multi-unit restaurants collect actionable feedback data by interacting with their customers wherever they make transactions. Using existing third party tools and API integrations, it connects brands with guests across every transaction channel, especially low-visibility and under-performing areas of digital ordering. Through AI, it recommends opportunistic operational area for improvement at… | N/A | |
Zendesk Suite | N/A | The Zendesk Support suite is a cloud-based customer support software built for better customer relationships. Designed to improve customer satisfaction and to support customers on any channel: text SMS, web, mobile app, phone, email, social media. The vendor states more than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Slack are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk offers a full suite of products to meet customer… | $55 per month agent |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Tattle | Zendesk Suite | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Tattle | Zendesk Suite | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Quadient Inspire Score 9.3 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Tattle | Zendesk Suite | |
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Likelihood to Recommend | - (0 ratings) | 8.3 (152 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (40 ratings) |
Usability | - (0 ratings) | 7.7 (25 ratings) |
Availability | - (0 ratings) | 8.6 (13 ratings) |
Performance | - (0 ratings) | 8.0 (10 ratings) |
Support Rating | - (0 ratings) | 9.0 (29 ratings) |
In-Person Training | - (0 ratings) | 10.0 (1 ratings) |
Online Training | - (0 ratings) | 7.9 (9 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (18 ratings) |
Configurability | - (0 ratings) | 9.3 (3 ratings) |
Tattle | Zendesk Suite | |
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Likelihood to Recommend | Tattle No answers on this topic | Zendesk |
Pros | Tattle No answers on this topic | Zendesk |
Cons | Tattle No answers on this topic | Zendesk |
Likelihood to Renew | Tattle No answers on this topic | Zendesk |
Usability | Tattle No answers on this topic | Zendesk |
Reliability and Availability | Tattle No answers on this topic | Zendesk |
Performance | Tattle No answers on this topic | Zendesk |
Support Rating | Tattle No answers on this topic | Zendesk |
Online Training | Tattle No answers on this topic | Zendesk |
Implementation Rating | Tattle No answers on this topic | Zendesk |
Alternatives Considered | Tattle No answers on this topic | Zendesk |
Return on Investment | Tattle No answers on this topic | Zendesk |
ScreenShots | Zendesk Suite Screenshots |