TrustRadius

tchop vs. Textedly

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
tchop
Score 0.0 out of 10
N/A
tchop™ - A platform to build engaged community tchop™ is a mobile-first platform empowering enterprises, media organisations, and startups to build, manage, and engage branded communities within a secure environment. Tailored for both internal and external communities, tchop™ integrates with existing tools, creating a unified, dynamic ecosystem for streamlined content workflows and communication. Key Features: Engagement Tools: tchop™ enables active…N/A
Textedly
Score 6.9 out of 10
N/A
Textedly is an SMS marketing communications platform from the company of the same name in Nashville, that enables users to advertise, promote, announce, and engage with audiences.
$24
per month
Pricing
tchopTextedly
Editions & Modules
No answers on this topic
Bronze (1,200 messages)
$24
per month (billed annually)
Plus (2,400 messages)
$39
per month (billed annually)
Enterprise (4,200 messages)
$50
per month (billed annually)
Elite
$70
per month (billed annually)
Business (12,000 messages)
$140
per month (billed annually)
Silver (18,000 messages)
$210
per month (billed annually)
Premium (30,000 messages)
$350
per month (billed annually)
Offerings
Pricing Offerings
tchopTextedly
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
tchopTextedly
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tchopTextedly
Small Businesses
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Score 8.8 out of 10
Medium-sized Companies
Zoho Cliq
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Score 9.2 out of 10
LocaliQ
LocaliQ
Score 8.8 out of 10
Enterprises
Axonify
Axonify
Score 10.0 out of 10
Airship
Airship
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
tchopTextedly
Likelihood to Recommend
-
(0 ratings)
1.4
(4 ratings)
Likelihood to Renew
-
(0 ratings)
1.0
(1 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
1.0
(1 ratings)
User Testimonials
tchopTextedly
Likelihood to Recommend
tchop GmbH
No answers on this topic
Textedly
I have used Textedly for several years. But recently, in my opinion their commitment to customers and customer service has dramatically declined. They made recent updates to their platform and dramatically increased prices without contacting existing customers. The price of my existing plan increased a significant amount. I have requested that the messages I have purchased be made available to my business and they will not release them until a certain date. When I contacted customer support and ask for resolution, the staff do not answer my questions or offer alternative solutions. I have requested that my account be closed and a refund of the 11 months that I have not used. They will not work with me and only offer that I pay for a higher priced plan or purchase additional messages at a very, very high rate. Please do not use this company. They are no longer considering the needs of customers that have been with them for several years.
Dianne Vielhuber | TrustRadius Reviewer
Read full review
Pros
tchop GmbH
No answers on this topic
Textedly
  • Ease of Use!!
  • Great customer service when I've had to contact them.
  • Great analytics.
DM
Darlene Maney
HR Generalist
Read full review
Cons
tchop GmbH
No answers on this topic
Textedly
  • Would like the ability to send longer messages.
NP
Nick Porcaro
President
Read full review
Likelihood to Renew
tchop GmbH
No answers on this topic
Textedly
From my experience, their customer service has been disappointing. They have not been willing to work with me and my needs. When pricing was significantly increased, I was not informed of this in advance. It simply increased and I discovered it by accident while reviewing my subscription.
Dianne Vielhuber | TrustRadius Reviewer
Read full review
Usability
tchop GmbH
No answers on this topic
Textedly
Sometimes I wonder if I'm just overlooking something because it's so easy to use. It literally took no time to be up and running with this program.
DM
Darlene Maney
HR Generalist
Read full review
Support Rating
tchop GmbH
No answers on this topic
Textedly
When I ask questions to customer service, the questions are not all answered. They do not come back with alternative suggestions for me and my subscription. They are not rude but only provide standard "answers" that it appears they have been coached to give
Dianne Vielhuber | TrustRadius Reviewer
Read full review
Return on Investment
tchop GmbH
No answers on this topic
Textedly
  • Instant updates to clients.
  • Clients can get info without searching our website.
  • Sign up is easy even for the most technologically illiterate.
Simon Welch | TrustRadius Reviewer
Simon Welch
Marketing Director
Read full review
ScreenShots

tchop Screenshots

Screenshot of a tchop newsfeed on web and on a mobile app, for access to content in a familiar social media like feed.Screenshot of how tchop mixes enabling categorisation of content under topics, channels.Screenshot of a tchop private, 1:1 and group chat, enabling secure conversations for better engagement and retention.Screenshot of a tchop user profile, enabling users to personalise and access their content and interactions easily.Screenshot of tchop post creation for creating posts, similar to social media platforms.Screenshot of tchop in-app notifications, in combination with push notifications and homescreen widgets enables better engagement and retention.