Blackbaud TeamRaiser vs. TrueGivers

TeamRaiser is well suited for peer-to-peer fundraising activities, such as large pledge-based events like walks and runs or DIY fundraisers of many different types.

Absolute 0, if the '0' rating was available. TrueGivers doesn't even live up to a minimum standard if they won't talk to the customer. I love DonorPerfect, but I am going to recommend that they change their provider for database updating as soon as possible. The customer service reps at DonorPerfect can't even get someone on the phone at TrueGivers. I would not recommend this headache to anyone.

• Offers the ability to really customize a campaign on TeamRaiser.
• Provides milestones/badges that can be earned for participants.
• Provides custom pages that can be easily linked to a campaign.
• Gives the ability to send coaching emails to participants and for participants to send emails through the TeamRaiser system.
• Has a big support community.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Too many options so it can be hard to navigate.
• Requires a deeper HTML understanding to really get the most out of it.
• Would be better if the interface was similar to other original Blackbaud products.

Continued use will ensure an ongoing increase in this type of revenue and provides an alternative way of raising funds for our supporters.

It can be overly complex and requires a deeper HTML understanding than most outside of IT have.

Once again, an abolute "0" if that were available to me. The TrueGivers platform itself looks like it could be functional and useful, and it basically was useful from our adoption in July of 2025 until December 31, 2025, but then something changed, but nobody will talk with us about it.

Great and easy to access to get support to resolve issues immediately.

Having a better understanding of product and objectives prior to implementation would lead to more success.

While everydayheroPro and CrowdRise are easy to set up, already mobile friendly, have great interfaces, and are customizable, they lack some base capabilities that come with TeamRaiser, such as the ability to control the donation form, email capability, database syncing, badges/milestones, and custom pages. The everydayheroPro system has great potential, and we use it for our smaller DIY campaigns, but its support knowledge bank and customization is still so limited and can be frustrating to use because of it.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Introduced our constituents to DIY fundraising.
• Provided another revenue stream that provides nearly $100,000 extra a year.
• Gets our constituents involved in the cause in another way.
• We've found a niche by using TeamRaiser in companies.
• Has provided more donor interaction for lower-tier giving groups that might otherwise receive little communication and stewardship from us.
• Seen returning participants raise more money year-after-year.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info