TeamSnap vs. Zenoti

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
TeamSnap
Score 7.7 out of 10
N/A
TeamSnap in Boulder offers their club, tournament, and league management software platform with a focus on clear communication applications between different levels of the organization (e.g. coach to teammember, etc.), as well as online registration and enrollment, scheduling and team member availability management, team branding, logos and other team-related features.
$5.84
per month
Zenoti
Score 7.2 out of 10
Enterprise companies (1,001+ employees)
Zenoti is a cloud software used by spas, salons, med spas, yoga and fitness studios to grow and manage their business. Zenoti includes scheduling, a POS system, and its centralized platform integrates appointment scheduling, billing, marketing, inventory, custom reporting and mobile apps. Zenoti Mobile aims to bring simplicity to the complexity of running a spa, including a system for staff and tools also to elevate the customer experience, with built-in marketing…N/A
Pricing
TeamSnapZenoti
Editions & Modules
Basic
$5.84
per month
Premium
$8.34
per month
Ultra
$10.84
per month
Free
Free
No answers on this topic
Offerings
Pricing Offerings
TeamSnapZenoti
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
TeamSnapZenoti
Best Alternatives
TeamSnapZenoti
Small Businesses
Kajabi
Kajabi
Score 8.3 out of 10
Kajabi
Kajabi
Score 8.3 out of 10
Medium-sized Companies

No answers on this topic

No answers on this topic

Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
TeamSnapZenoti
Likelihood to Recommend
10.0
(10 ratings)
8.2
(2 ratings)
Usability
-
(0 ratings)
7.3
(1 ratings)
Support Rating
9.7
(6 ratings)
-
(0 ratings)
User Testimonials
TeamSnapZenoti
Likelihood to Recommend
TeamSnap
I have already recommended the app to other coaches in the district. We have also talked about implementing the app for our section and conference. Due to the volatile nature of our sports schedule, the quick and easy communication tool is invaluable. Also, the ability to send to multiple people on the same account is super slick.
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Zenoti
Exactly the program is designed for spa industries or markets that are specifically dedicated to reservations, but we have shown that it can also have a great contribution for small internal spas in companies that need organization, its price is accessible, it gives order and administration, formality which is what we want to show in our company. Thanks Zeneti our collaborators are happier.
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Pros
TeamSnap
  • It makes communicating with other parents and coaches easy
  • It makes it easy to know what's coming up on the schedule
  • It allows you to mark exactly which events you are able to attend
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Zenoti
  • Appointment Management
  • Marketing
  • Point of Sale
  • Client Communications, SMS messaging
  • Online Booking and Online Gift Certificates
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Cons
TeamSnap
  • It would be nice to see who has viewed the notification message but has yet to respond.
  • I would like to have an idea of how many people have viewed a message sent to the team.
  • It's hard to know which communication channel is more effective - sending a message or using the chat feature.
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Zenoti
  • A few minor limitations using the calendar to book appointments.
  • Display which therapists are available when customers are booking online.
  • A few minor usability improvements in the point of sale.
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Usability
TeamSnap
No answers on this topic
Zenoti
Because of the highly customizable nature of the software, the usability is sometimes affected, requiring lots of training for the staff
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Support Rating
TeamSnap
I would have to say that for the most part, the only time we have had to use CS is when we needed to update the board members from year to year. Then we have a new administrator, or "owner" of the platform. We would then need to transfer the email from one person to another. Otherwise, even with billing, there have been no issues. It's flawless and well worth the cost.
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Zenoti
No answers on this topic
Alternatives Considered
TeamSnap
Drivn.today is a horrible app/alternative to TeamSnap. Their app is super clumsy and not intuitive whatsoever. TeamSnap's website is nicely organized, and the app is simple and well organized. The app carries almost all the same features as the website, and it is a fully-functional alternative to the website. The alerts and notifications are super helpful.
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Zenoti
Zenoti offers the richest feature set for our business category.
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Return on Investment
TeamSnap
  • It's a great tool for coaches as they know exactly who can make it to each event
  • Its a great way for parents to communicate
  • It's nice for the players to see who is on their team and view pictures and results
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Zenoti
  • Built in marketing features help to boost bookings
  • Built in features to help sell Add-ons.
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ScreenShots

Zenoti Screenshots

Screenshot of Admin Dashboard InterfaceScreenshot of Front Desk InterfaceScreenshot of SmartKartScreenshot of Advanced Marketing DashboardScreenshot of Advanced MarketingScreenshot of Zenoti Reports