TeamSnap vs. Zenoti

Anytime there are instantaneous communications that need to go out across a number of different mediums. It ensures that everyone is on the same page.

Incentivized

Exactly the program is designed for spa industries or markets that are specifically dedicated to reservations, but we have shown that it can also have a great contribution for small internal spas in companies that need organization, its price is accessible, it gives order and administration, formality which is what we want to show in our company. Thanks Zeneti our collaborators are happier.

Incentivized

• It makes communicating with other parents and coaches easy
• It makes it easy to know what's coming up on the schedule
• It allows you to mark exactly which events you are able to attend

Incentivized

• Appointment Management
• Marketing
• Point of Sale
• Client Communications, SMS messaging
• Online Booking and Online Gift Certificates

• The Schedule in List View is odd -- you must scroll all the way to the bottom to view the most recent event.
• Website load speeds are usually very slow.

Incentivized

• A few minor limitations using the calendar to book appointments.
• Display which therapists are available when customers are booking online.
• A few minor usability improvements in the point of sale.

Because of the highly customizable nature of the software, the usability is sometimes affected, requiring lots of training for the staff

Whenever I have had an issue it has been dealt with quickly and correctly. I haven't had any with functionality, rather with billing since I have to go through an athletic department. They were understanding, responsive and fixed the problem quickly without any major issues. The use of the app was not stopped.

Incentivized

This was our first choice, and we have not tried any other entity for this specific purpose. The app came highly rated and many "moms" on our team already used it for kids soccer teams or other sports teams they were a part of, be it recreational or school. Ease of use is key, as we are all adults and didn't need any young social media platforms.

Incentivized

Zenoti offers the richest feature set for our business category.

• We use the app for a recreational club, so it hasn't directly correlated to business.
• The app does make it to connect with those whom you might not connect otherwise.

Incentivized

• Built in marketing features help to boost bookings
• Built in features to help sell Add-ons.