JivoChat vs. TelebuPop

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
JivoChat
Score 9.0 out of 10
N/A
JivoChat is a combined live chat, VoIP, and business messenging service that integrates with email, Facebook, or other tools via API to provide a means to conduct omnichannel communication with customers.N/A
TelebuPop
Score 0.0 out of 10
N/A
TelebuPop is a machine learning & AI-based conversational marketing platform that helps users connect with their visitors, prospects and leads in a human way. Features Chatbot & Group Chat Automate conversation flow with bots, talk to groups and transfer chats easily Lead Capture Forms Instantly capture emails, phone numbers etc of visitors, prospects & leads in a few steps Internal…N/A
Pricing
JivoChatTelebuPop
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
JivoChatTelebuPop
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
JivoChatTelebuPop
Considered Both Products
JivoChat
Chose JivoChat
We appreciate JivoChat as our organization use this tool in conducting online meetings and webinars. This tool helps to allocate the our needs and our requirement to fulfill at the same time as compare to Invoca. This application works without any trouble and its configuration …
Chose JivoChat
Because is a tool that we can easily use and the team learn to use in a little time. It's easy to implement for the team and the necessity of the organization. We only use one meeting to teach others the tools of JivoChat and how to install in their equipment.
Chose JivoChat
We've used Gist for the same purpose, but the integration with communications channels were lacking. There was no WhatsApp integration or Facebook Messenger integration at the time we used it. The notification system wasn't effective. We've missed lots of client messages, which …
TelebuPop

No answer on this topic

Features
JivoChatTelebuPop
Chat Analytics and Reports
Comparison of Chat Analytics and Reports features of Product A and Product B
JivoChat
8.7
Ratings
0% above category average
TelebuPop
-
Ratings
Chat history and transcripts9.00 Ratings00 Ratings
Chat reporting9.00 Ratings00 Ratings
Chat and web analytics8.00 Ratings00 Ratings
Best Alternatives
JivoChatTelebuPop
Small Businesses
Gist
Gist
Score 9.5 out of 10
Gist
Gist
Score 9.5 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
JivoChatTelebuPop
Likelihood to Recommend
9.0
(0 ratings)
-
(0 ratings)
Usability
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
JivoChatTelebuPop
Likelihood to Recommend
  • HD Video and Sound Faultless video overwork range
  • One-contact to connect
  • Rapidly relate get-together with both video and sound
  • One-tick distant off offer
  • Remote substance conferring to a tap of a capture
  • Capable to urge together security
  • Vigorous security settings guarantee interference-free get-togethers
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No answers on this topic
Pros
  • Multiple channels of communication
  • Great UI (User Interface)
  • Team Email integration
  • ChatBot integration (still missing Continually chatbot)
  • Mobile and Desktop Apps
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No answers on this topic
Cons
  • It should have option to answer recurring questions with AI
  • Option to snooze chat for few minutes
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No answers on this topic
Usability
It is user friendly and has almost all features required in a chat application.
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No answers on this topic
Alternatives Considered
We've used Gist for the same purpose, but the integration with communications channels were lacking. There was no WhatsApp integration or Facebook Messenger integration at the time we used it. The notification system wasn't effective. We've missed lots of client messages, which were basically missed sales opportunities. The live chat widget for the website made the loading speeds very long which resulted in bad performance metric scores. JivoChat looks like it's a good solution for all these.
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No answers on this topic
Return on Investment
  • track the time of the team
  • increased efficiency
  • Visualice why we miss the costumers
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No answers on this topic
ScreenShots

JivoChat Screenshots

Screenshot of Communication in One PlaceScreenshot of Best customer experienceScreenshot of Team & Ticket