TempWorks Software vs. TrackerRMS

The way I explain TempWorks to people who ask me about my experience is that it is a company in decline. When I started with TempWorks years ago, the service was great. Over the past several years [I feel] it has completely declined. I would not recommend TempWorks to anyone.

Incentivized

A great tool when using it for a database of qualified candidates.

Incentivized

• Helps keep candidate information and documentation organized
• Assists in tracking progress of candidates during the hiring process
• Easily allows access to client information for recruiters

Incentivized

• Follow through with questions
• Resolve any issues that may arise
• Continuing to update their system

Incentivized

• [I believe] Customer Service is terrible.
• [In my experience,] responsiveness is terrible.
• [I feel] ease of use isn't great.
• [In my opinion,] processes take too long, too many steps.

Incentivized

• Sometimes it sluggish
• Other then this everything is great
• We had great experience using TrackerRMS

Incentivized

It works well enough

Incentivized

I find it easy to show people now to use all aspects of this software with our business.

Incentivized

Never had any issues dealing with customer support. Every time I call with an issue it is resolved quickly.

Incentivized

Great customer service

Incentivized

The way in which I utilize TW now is a bit antiquated compared to the online portals that I used with Bullhorn and Crelate. I think the simplicity of the funtionality of TW is much easier to navigate than Bullhorn and Crelate, however I think it really depends on your permissions of use, flexibility in customization, etc. I feel as though Bullhorn did a great job of search functionality, as it was easier to search for candidates on the online platform with a search bar up top that you could literally type anything into and the candidate would automatically populate under the search bar. Ex. If I were looking up a candidate by their phone number, I would start typing it in any format (3176541277 or 317-654-1277 or (317) 654-1277) and no matter what the corresponding candidate would pop up as I typed. Same with email, first or last name, etc.

Incentivized

Onbording on TrackerRMS is smooth as compare to bullhorn. Screening and assesment is also very good. Dashboard is user friendly and easy to use. scheduling is very easy

Incentivized

• It is not good at notifications
• It does not send paystubs out regularly
• The search engine does not search the whole system

Incentivized

• Cost effective
• Very efficient

Incentivized