TestComplete vs. Tricentis qTest

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
TestComplete
Score 6.9 out of 10
N/A
TestComplete is a GUI test automation tool that enables users of all skill levels to test the UI of every desktop, web, and mobile application. TestComplete is best suited for testers, automation engineers, and QA teams in any industry.
$2,256
per license
Tricentis qTest
Score 8.2 out of 10
N/A
Tricentis qTest (formerly QASymphony) provides enterprise-level agile testing tools giving businesses visibility and control needed to ensure application quality in fast-paced development environments. Tricentis and QASymphony merged in summer 2018.
$1,200
per year per user
Pricing
TestCompleteTricentis qTest
Editions & Modules
Node-Locked Base
2,256
per license
Node-Locked Pro
3,950
per license
Float - Base
5,077
per license
Float - Pro
7,901
per license
No answers on this topic
Offerings
Pricing Offerings
TestCompleteTricentis qTest
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsPay for only the modules needed. TestComplete Pro includes all three modules: desktop, web, and mobile, at a bundled price point, as well as access to the parallel testing engine, TestExecute. TestComplete has additional add-ons, including TestExecute and the Intelligent Quality Add-On.
More Pricing Information
Features
TestCompleteTricentis qTest
Test Management
Comparison of Test Management features of Product A and Product B
TestComplete
-
Ratings
Tricentis qTest
8.1
26 Ratings
1% above category average
Centralized test management00 Ratings8.825 Ratings
Manage test hosts and schedules00 Ratings7.722 Ratings
Map tests to user stories00 Ratings7.78 Ratings
Test execution reporting00 Ratings8.525 Ratings
Defect management00 Ratings7.821 Ratings
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TestCompleteTricentis qTest
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User Ratings
TestCompleteTricentis qTest
Likelihood to Recommend
6.3
(88 ratings)
8.2
(28 ratings)
Likelihood to Renew
8.1
(6 ratings)
5.9
(2 ratings)
Usability
7.8
(7 ratings)
8.0
(1 ratings)
Support Rating
6.6
(7 ratings)
1.0
(1 ratings)
Implementation Rating
6.7
(4 ratings)
5.0
(1 ratings)
User Testimonials
TestCompleteTricentis qTest
Likelihood to Recommend
SmartBear
Best suited to smaller unit test or tests broken up, couple of forms at a time Not suited - larger regressions test involving multiple systems. - my main regression involving payments has been unsuccessful for the last 3 years despite all working fine separately and while being watched
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Tricentis
The qTest is well-suited for organizations transitioning to Agile or DevOps frameworks. It Streamlines test management with real-time collaboration and integrates with popular CI/CD tools. It excels in complex, large-scale projects needing centralized test cases management, traceability, and detailed reporting. However, organizations on a tight budget might find it cost prohibitive compared to simpler, low-cost alternatives.
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Pros
SmartBear
  • Identifying UI objects and application structure
  • Expandability of tests through scripts and script extensions/plugins
  • low barrier of entry (you can get started quickly, and other's don't need much explanation to contribute on a basic level)
  • Possibility of Jira integration for reporting
  • Relatively few (and usually easy to solve) git conflicts when working simultaneously
  • easy handling of test data, also for iterative tests
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Tricentis
  • Highly customizable: we were able to organize our test cases in unique ways that made our work easier.
  • Connectivity with Jira: being able to pull requirements information in from Jira was a big point for us.
  • Standalone tool: Being a standalone tool on a dedicated server, we were able to have access to our tests regardless of whether our Jira server was down.
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Cons
SmartBear
  • TestComplete could stand to have a simplified view for different types of users. For instance, as a manager/architecture guy, I'm not so interested in getting into the code and am more interested in file-based interactions.
  • TestComplete could use more integration with reporting for things like TeamCity to improve test status visibility.
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Tricentis
  • In requirements , we can't add multiple test cases at once, or search multiple cases at once, need to do one by one. Here actually qtest needs to improve.
  • Linking cloud hosted qtest and on-premise TOSCA is very difficult especially when you are working with client system with security wall. It requires tunnelling software which is not recommended.
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Likelihood to Renew
SmartBear
We have bigger test automation pack using test complete at the same time we also think this is not good performing tool for large number of test automation scripts.
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Tricentis
This has been a core QA management tool for our organization and integrates well with our other SDLC platforms (Azure DevOps/Jira/Katalon).
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Usability
SmartBear
It is usable when you become accustomed to its quirks. Not using it for two months and then you need to re-learn the quirks for some features (but some quirks are so awful that they will never fade from your memory). So, when using it regularly, it is possible to be quite productive, if no big correction in name mapping is needed.
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Tricentis
qTest is actually intuitive and user-friendly, despite my other scathing review aspects
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Support Rating
SmartBear
Some bugs were quickly resolved, but most UX quirks of the tool are just marked "as designed". No follow up for enhancement request.
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Tricentis
The actual answer is 0. I have never experienced worse support, whether personal or professional
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Implementation Rating
SmartBear
If you develop a mobile application and your testing process goes in cloud, probably you will face a problem - how to implement a stable connection between your mobile devices and testing servers
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Tricentis
Again, supporting documentation could have been a lot better
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Alternatives Considered
SmartBear
TestComplete stacks up against them in terms of GUI and seamless performance. It records each and every step and action been performed in the application and produces a detailed report in a well-structured manner. It can connect and access seamlessly among various databases directly to speed up the testing process.
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Tricentis
Extensive integration options with various third-party tools, enabling seamless integration into existing workflows. Allows for flexibility and customization of workflows, fields, and permissions to adapt to unique testing requirements. Supports robust requirements traceability, ensuring comprehensive test coverage. Lastly management decisions too
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Return on Investment
SmartBear
  • Saves hundreds of man-hours with either QA testing or data entry
  • With the small cost of the product, it has saved the company money with both employee costs as well as the cost of mistakes made by human error or software bugs
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Tricentis
  • Better organization and centralization of test cases has led to more cohesive team collaboration
  • Speed to delivery, deployments to production, are mostly maintained
  • Performance issues have led to testing delays requiring the team to switch to other methods which contributed to QA bottleneck issues and sometimes even missed sprint commitments
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ScreenShots

Tricentis qTest Screenshots

Screenshot of Customizable analytics and reports can be shared across the organization - additional read license requiredScreenshot of Centrally manage automated testing and environments, as well as schedule and or kickoff automated testing with any open source or proprietary toolScreenshot of qTest allows for true test case sharing across teams and projects to help standardize and scale knowledge and best practicesScreenshot of qTest integrates in real-time with Jira for full traceability to requirements during Agile test and developmentScreenshot of Build custom, event-driven workflows with any third-party solution, including ChatOps tools like Slack and Microsoft Teams, to streamline testing and drive collaborationScreenshot of Tricentis qTest comes with over 60 out-of-the-box metrics, with drag-and-drop capabilities to build custom dashboards