TestComplete vs. Tricentis Testim

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
TestComplete
Score 7.9 out of 10
N/A
TestComplete is a GUI test automation tool that enables users of all skill levels to test the UI of every desktop, web, and mobile application. TestComplete is best suited for testers, automation engineers, and QA teams in any industry.
$2,256
per license
Tricentis Testim
Score 8.5 out of 10
N/A
Testim.io, from Tricentis since the February 2022 acquisition, leverages machine learning for the authoring, execution and maintenance of automated test cases. Testim uses dynamic locators and learns with every execution. It is designed to produce fast authoring and stable tests that learn, thus eliminating the need to continually maintain tests with every code change.
$30,000
per year
Pricing
TestCompleteTricentis Testim
Editions & Modules
Node-Locked Base
2,256
per license
Node-Locked Pro
3,950
per license
Float - Base
5,077
per license
Float - Pro
7,901
per license
No answers on this topic
Offerings
Pricing Offerings
TestCompleteTricentis Testim
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPay for only the modules needed. TestComplete Pro includes all three modules: desktop, web, and mobile, at a bundled price point, as well as access to the parallel testing engine, TestExecute. TestComplete has additional add-ons, including TestExecute and the Intelligent Quality Add-On.
More Pricing Information
Community Pulse
TestCompleteTricentis Testim
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User Ratings
TestCompleteTricentis Testim
Likelihood to Recommend
7.0
(88 ratings)
7.3
(13 ratings)
Likelihood to Renew
8.1
(6 ratings)
8.0
(1 ratings)
Usability
7.8
(7 ratings)
10.0
(1 ratings)
Support Rating
6.6
(7 ratings)
7.1
(11 ratings)
Implementation Rating
6.7
(4 ratings)
-
(0 ratings)
User Testimonials
TestCompleteTricentis Testim
Likelihood to Recommend
SmartBear
Best suited to smaller unit test or tests broken up, couple of forms at a time Not suited - larger regressions test involving multiple systems. - my main regression involving payments has been unsuccessful for the last 3 years despite all working fine separately and while being watched
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Tricentis
Testim has been great at automating Frontend and integration regression testing. I do not think it would work wellTricentis Testimfor backend code testing, if it could not be done through UI. The record function is very good, and makes automating test cases much faster and more accurate. We have had great success using Testim to verify SalesForce environments, NetSuite environments, and our own JumpCloud application as well.
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Pros
SmartBear
  • Identifying UI objects and application structure
  • Expandability of tests through scripts and script extensions/plugins
  • low barrier of entry (you can get started quickly, and other's don't need much explanation to contribute on a basic level)
  • Possibility of Jira integration for reporting
  • Relatively few (and usually easy to solve) git conflicts when working simultaneously
  • easy handling of test data, also for iterative tests
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Tricentis
  • It provides a codeless testing environment, allowing non-technical users such as business analysts and testers to create and maintain automated tests without writing code. This democratizes test automation and accelerates test creation.
  • The platform leverages artificial intelligence (AI) and machine learning (ML) algorithms to analyze user interactions with the application and automatically generate test scripts. This significantly reduces the time and effort required to create test cases.
  • Its AI capabilities enable tests to adapt to changes in the application's user interface (UI) automatically. If UI elements change, the platform can identify and update the tests accordingly, reducing maintenance overhead.
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Cons
SmartBear
  • TestComplete could stand to have a simplified view for different types of users. For instance, as a manager/architecture guy, I'm not so interested in getting into the code and am more interested in file-based interactions.
  • TestComplete could use more integration with reporting for things like TeamCity to improve test status visibility.
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Tricentis
  • Providing more comprehensive reporting and analytics capabilities, including customizable dashboards and insights into test execution results, could help users gain deeper insights into their test coverage and quality.
  • Expanding integration capabilities with a wider range of external systems, tools, and test management platforms could increase flexibility and interoperability within the testing ecosystem.
  • Enhancements in organizing and managing test scenarios and test suites could improve the user experience. Features such as better folder structures, tags, and hierarchical organization could make it easier to manage large test suites.
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Likelihood to Renew
SmartBear
We have bigger test automation pack using test complete at the same time we also think this is not good performing tool for large number of test automation scripts.
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Tricentis
No answers on this topic
Usability
SmartBear
It is usable when you become accustomed to its quirks. Not using it for two months and then you need to re-learn the quirks for some features (but some quirks are so awful that they will never fade from your memory). So, when using it regularly, it is possible to be quite productive, if no big correction in name mapping is needed.
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Tricentis
We are using Testim all the time. Every new, big we roll out feature has tests and it is our only tool for regression tests.
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Support Rating
SmartBear
Some bugs were quickly resolved, but most UX quirks of the tool are just marked "as designed". No follow up for enhancement request.
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Tricentis
The customer support is the best I have ever experienced, both personally and in a job role. The chat anytime is a very nice option, there has never been more than a few minute wait to connect with someone, and the agents are very knowledgeable and helpful.
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Implementation Rating
SmartBear
If you develop a mobile application and your testing process goes in cloud, probably you will face a problem - how to implement a stable connection between your mobile devices and testing servers
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Tricentis
No answers on this topic
Alternatives Considered
SmartBear
TestComplete stacks up against them in terms of GUI and seamless performance. It records each and every step and action been performed in the application and produces a detailed report in a well-structured manner. It can connect and access seamlessly among various databases directly to speed up the testing process.
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Tricentis
We evaluated several other products, and what gave Tricentis Testim the edge was the ease of use, the customer support and the pricing. While others seemed to have a bit more complex functionality, we have been able to build almost every use case the way we would expect, with very few workarounds.
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Return on Investment
SmartBear
  • Saves hundreds of man-hours with either QA testing or data entry
  • With the small cost of the product, it has saved the company money with both employee costs as well as the cost of mistakes made by human error or software bugs
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Tricentis
  • Tricentis Testim has helped us run a thorough regression daily, something that we were unable to do before
  • Tricentis Testim has helped us to catch many seemingly unrelated bugs in a test environment the day of/day after code changes
  • Tricentis Testim low code approach has helped us to create automation tests much faster, with more confidence, and allows much easier maintenance
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ScreenShots

Tricentis Testim Screenshots

Screenshot of the Testim dashboard, used to prioritize work and manage teams and projects.Screenshot of custom JavaScript steps, to handle any scenario and share them across tests.Screenshot of Testim's test configuration options, with pre-built and custom actions.Screenshot of Testim Mobile