Thryv vs vCita | TrustRadius

Likelihood to Recommend

The communication with this platform change all aspects of my company.

SMS Routing Manager

TelintelTelecommunications, 51-200 employees

It is really good for taking online bookings including the scheduling of repeat appointments. The ability to store documents for particular clients is useful however I feel that the client should have a more secure method of access if you were to put sensitive information on their profile. At the moment the client only needs their email address to get into their profile which is good to allow them to review a history of interaction.With continued improvements and new features added the platform is growing into a CRM tool however I feel it is still not complete and can be used for this purpose but with limitations.

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David Cook

Owner

Frontier PC TutoringEducation Management, 1-10 employees

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Feature Rating Comparison

Thryv

vCita

Dynamic content

Ability to test dynamic content

Landing pages

Mobile optimization

Email deliverability reporting

List management

Triggered drip sequences

Thryv

vCita

Lead nurturing

Data quality management

Automated sales alerts and tasks

Thryv

vCita

Calendaring

Event/webinar marketing

Thryv

vCita

Social sharing and campaigns

Social profile integration

Thryv

vCita

Dashboards

Standard reports

Custom reports

Thryv

vCita

Role-based workflow & approvals

Customizability

Thryv

vCita

Customer data management / contact management

Workflow management

Thryv

vCita

Email marketing

Thryv

vCita

Billing and invoicing management

Reporting

Thryv

vCita

Custom fields

API for custom integration

Thryv

vCita

Mobile access

Thryv

vCita

Role-based user permissions

Pros

Website design
Mailing list subscribers

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Verified User

Employee in Social Media

Marketing & Advertising Company, 11-50 employees

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Very easy implementation of a contact/scheduling widget.
Allows for scheduling of appointments with clients. The setup is easy and the allotted times can be changed as needed. Easy for the client to use as well.
Managing communication between individual clients is easy as well.

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Josh Randall

Co-owner, Operations & Marketing Manager

Mountain Glen RV Park & CampgroundRecreational Facilities and Services, 1-10 employees

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Cons

Thryv software emailing portion needs to be more modified because the limit of text’s characters and email side is not well according to my expectations.
The Platform is too complex and is only for small business owners.
We need professionals to use this software and to work on it because this system is too complex for us and those, they work by themselves with a little bit of knowledge of it.

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Donna-sue Carpenter

SMS Routing Manager

TelintelTelecommunications, 51-200 employees

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Syncing with our google calendars has some flaws or is just not clear
Messages show unread when they have been read

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Denise Deem

Marketing and Business Development Manager

Laramie Plains Federal Credit UnionFinancial Services, 11-50 employees

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Support Rating

Thryv 8.4

Based on 3 answers

Although getting through to the right person may take a while, they have the ability to take over your screen and always assist with whatever you need.

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Verified User

Employee in Social Media

Marketing & Advertising Company, 11-50 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

Let's say use this software because it gives a lot of benefits to the company and we no other software use do not.

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Donna-sue Carpenter

SMS Routing Manager

TelintelTelecommunications, 51-200 employees

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I liked vCita a lot more for my home services company mainly because it handled scheduling through the software which was terrific.

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Christopher Cater

Training Specialist

ServiceTitanComputer Software, 1-10 employees

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Return on Investment

We have grown our mailing list substantially.

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Verified User

Employee in Social Media

Marketing & Advertising Company, 11-50 employees

View all 2 answers on this topic

In the overall, by automating the appointment booking process, vCita saved hours of my time from having to book appointments myself.
It's user-friendly so it makes a positive impression on my clients.

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MaryLee Trettenero

Founder and Owner

Boston IntuitiveEntertainment, 1-10 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Thryv Editions & Modules

—

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

vCita Editions & Modules

Edition

Essentials	$29¹
Business	$59¹
Platinum	$99¹

per month

Additional Pricing Details

—

Rating Summary

Thryv

vCita

Thryv

vCita

Thryv

vCita

Likelihood to Recommend

Thryv

vCita

Feature Rating Comparison

Dynamic content

Ability to test dynamic content

Landing pages

Mobile optimization

Email deliverability reporting

List management

Triggered drip sequences

Lead nurturing

Data quality management

Automated sales alerts and tasks

Calendaring

Event/webinar marketing

Social sharing and campaigns

Social profile integration

Dashboards

Standard reports

Custom reports

Role-based workflow & approvals

Customizability

Customer data management / contact management

Workflow management

Email marketing

Billing and invoicing management

Reporting

Custom fields

API for custom integration

Mobile access

Role-based user permissions

Pros

Thryv

vCita

Cons

Thryv

vCita

Support Rating

Thryv

vCita

Alternatives Considered

Thryv

vCita

Return on Investment

Thryv

vCita

Screenshots

Thryv

vCita

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Thryv Editions & Modules

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

vCita Editions & Modules

Edition

Additional Pricing Details

Rating Summary

Add comparison