What users are saying about
3 Ratings
6 Ratings
3 Ratings
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Score 9 out of 100
6 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Thryv

The communication with this platform change all aspects of my company.
Donna-sue Carpenter | TrustRadius Reviewer

vCita

It is really good for taking online bookings including the scheduling of repeat appointments. The ability to store documents for particular clients is useful however I feel that the client should have a more secure method of access if you were to put sensitive information on their profile. At the moment the client only needs their email address to get into their profile which is good to allow them to review a history of interaction.With continued improvements and new features added the platform is growing into a CRM tool however I feel it is still not complete and can be used for this purpose but with limitations.
David Cook | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Thryv
8.5
vCita
Dynamic content
Thryv
9.0
vCita
Ability to test dynamic content
Thryv
10.0
vCita
Landing pages
Thryv
10.0
vCita
Mobile optimization
Thryv
5.5
vCita
Email deliverability reporting
Thryv
7.2
vCita
List management
Thryv
9.0
vCita
Triggered drip sequences
Thryv
9.0
vCita

Lead Management

Thryv
8.3
vCita
Lead nurturing
Thryv
10.0
vCita
Data quality management
Thryv
6.8
vCita
Automated sales alerts and tasks
Thryv
8.1
vCita

Campaign Management

Thryv
9.0
vCita
Calendaring
Thryv
8.0
vCita
Event/webinar marketing
Thryv
10.0
vCita

Social Media Marketing

Thryv
7.0
vCita
Social sharing and campaigns
Thryv
10.0
vCita
Social profile integration
Thryv
4.0
vCita

Reporting & Analytics

Thryv
5.0
vCita
Dashboards
Thryv
9.0
vCita
Standard reports
Thryv
4.0
vCita
Custom reports
Thryv
2.0
vCita

Platform & Infrastructure

Thryv
7.7
vCita
Role-based workflow & approvals
Thryv
7.7
vCita
Customizability
Thryv
7.8
vCita

Sales Force Automation

Thryv
vCita
7.0
Customer data management / contact management
Thryv
vCita
7.0
Workflow management
Thryv
vCita
7.0

Marketing Automation

Thryv
vCita
8.0
Email marketing
Thryv
vCita
8.0

CRM Project Management

Thryv
vCita
7.5
Billing and invoicing management
Thryv
vCita
7.0
Reporting
Thryv
vCita
8.0

Customization

Thryv
vCita
4.0
Custom fields
Thryv
vCita
7.0
API for custom integration
Thryv
vCita
1.0

Platform

Thryv
vCita
7.1
Mobile access
Thryv
vCita
7.1

Security

Thryv
vCita
9.9
Role-based user permissions
Thryv
vCita
9.9

Pros

Thryv

  • Website design
  • Mailing list subscribers
Anonymous | TrustRadius Reviewer

vCita

  • Very easy implementation of a contact/scheduling widget.
  • Allows for scheduling of appointments with clients. The setup is easy and the allotted times can be changed as needed. Easy for the client to use as well.
  • Managing communication between individual clients is easy as well.
Josh Randall | TrustRadius Reviewer

Cons

Thryv

  • Thryv software emailing portion needs to be more modified because the limit of text’s characters and email side is not well according to my expectations.
  • The Platform is too complex and is only for small business owners.
  • We need professionals to use this software and to work on it because this system is too complex for us and those, they work by themselves with a little bit of knowledge of it.
Donna-sue Carpenter | TrustRadius Reviewer

vCita

  • Syncing with our google calendars has some flaws or is just not clear
  • Messages show unread when they have been read
Denise Deem | TrustRadius Reviewer

Support Rating

Thryv

Thryv 8.4
Based on 3 answers
Although getting through to the right person may take a while, they have the ability to take over your screen and always assist with whatever you need.
Anonymous | TrustRadius Reviewer

vCita

No score
No answers yet
No answers on this topic

Alternatives Considered

Thryv

Let's say use this software because it gives a lot of benefits to the company and we no other software use do not.
Donna-sue Carpenter | TrustRadius Reviewer

vCita

I liked vCita a lot more for my home services company mainly because it handled scheduling through the software which was terrific.
Christopher Cater | TrustRadius Reviewer

Return on Investment

Thryv

  • We have grown our mailing list substantially.
Anonymous | TrustRadius Reviewer

vCita

  • In the overall, by automating the appointment booking process, vCita saved hours of my time from having to book appointments myself.
  • It's user-friendly so it makes a positive impression on my clients.
MaryLee Trettenero | TrustRadius Reviewer

Screenshots

Pricing Details

Thryv

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Thryv Editions & Modules

Additional Pricing Details

vCita

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

vCita Editions & Modules

Edition
Essentials$291
Business$591
Platinum$991
  1. per month
Additional Pricing Details

Rating Summary

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