TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Ticket Tailor

    Score10 out of 10
    N/ALondon-based Ticket Tailor offers their online ticket sales system supporting different volumes of events with differing pricing tiers, touting a relatively low cost of service compared to other ticketing solutions.N/A

    TicketLeap

    Score4.7 out of 10
    N/ATicketLeap, powered by Leap Event Technology, provides a self-service ticketing platform with a mobile-first interface, customizable event listings, and comprehensive set of tools. This solution also offers box office and ticket scanning apps as well as client support.N/A
    Pricing
    Ticket TailorTicketLeap
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Ticket TailorTicketLeap
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—When selling tickets on the platform, fees are $1 + 2% of the ticket price (plus 3% credit card processing). For tickets priced at $5 or below, a reduced fee of $0.49 (plus credit card processing) is charged, and for onsite ticket sales, only credit card processing fees are charged, while usual TicketLeap fees are waived. Free events are always free with TicketLeap.
    More Pricing Information
    Best Alternatives
    Ticket TailorTicketLeap
    Small Businesses
    SignUpGenius
    Score7 out of 10
    SignUpGenius
    Score7 out of 10
    Medium-sized Companies
    CheckPoint
    Score8.5 out of 10
    CheckPoint
    Score8.5 out of 10
    Enterprises
    CheckPoint
    Score8.5 out of 10
    CheckPoint
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Ticket TailorTicketLeap
    Likelihood to Recommend
    8.0
    (2 ratings)
    4.7
    (2 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Ticket TailorTicketLeap
    Likelihood to Recommend
    Ticket Tailor
    If you want to quickly and easily sell tickets to an event without a lot of hassle or absurd fees, this is a great platform. I'm not sure this would work well for complex, multi-tiered ticket sales for events that have thousands of tickets.
    Incentivized
    Read full review
    Patron Technology
    Ideally suited for non-profits or small organizations that want to retain as much of their ticket revenues as possible, AND reduce the impact of fees on their patrons. You would also need to be EXTRA careful when setting up, it's hard to correct mistakes after the fact. e.g. not being able to change the order tickets are displayed, I literally had to delete tickets and re-enter them as new tickets to get them in the desired order
    Read full review
    Pros
    Ticket Tailor
    • Affordable.
    • Allows multiple discount codes and multiple price levels.
    • Excellent customer service.
    • WordPress plug-in that worked flawlessly.
    Incentivized
    Read full review
    Patron Technology
    • Their fee structure is very competitive, particularly for tickets that are $5 or less
    • Provides some flexibility with registration questions and specific ticket types
    Read full review
    Cons
    Ticket Tailor
    • Online knowledge base could be expanded. I had questions that were not included in the FAQs - but were quickly answered via chat.
    Incentivized
    Read full review
    Patron Technology
    • I think prtintable tickets when needed are currently not good, full page per ticket, ouch
    Read full review
    Support Rating
    Ticket Tailor
    Customer support representatives were amazingly responsive to questions. We received replies even outside of their stated available hours. They always understood the question/issue immediately and were very thorough and specific in their explanations and step-by-step instructions. Ticket Tailor customer support is among the best I have seen in any industry. Quick, smart, and always helpful.
    Incentivized
    Read full review
    Patron Technology
    No answers on this topic
    Alternatives Considered
    Ticket Tailor
    Ticket Tailor is much more flexible at a much lower price point than Eventbrite. It was, by far, the most practical and affordable solution. The same functionality with Eventbrite would have required the more expensive "professional" price level which was prohibitively expensive for our small company, especially in its early stages.
    Incentivized
    Read full review
    Patron Technology
    Since Eventbrite changed their plans and how they charge for using their platform, it would have cost us a lot more to keep using it for a small number of events each year. Ticketleap was great because their fee assessments are lower than any other platform we could find, and with the ability to pass those on to the patron...we lowered the financial impact on those buyers as well.
    Read full review
    Return on Investment
    Ticket Tailor
    • A box office that is easy to use.
    • The ability to cover box office costs by setting a service charge.
    • Seamless integration with our website.
    Incentivized
    Read full review
    Patron Technology
    • Increase profitability
    • Reduced efficiencies
    Read full review
    ScreenShots