Tikkit vs. TOPdesk
Tikkit vs. TOPdesk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Tikkit | Mid-Size Companies (51-1,000 employees) | Tikkit aims to help building managers streamline operations with issue and work order management capabilities. Building managers are faced with a constant stream of problems to troubleshoot. Most face a daily battle with getting stopped in the hall and a flood of emails and calls from occupant logging requests, vendor appointments, preventive maintenance reminders, and a host of other issues. Tikkit organizes this chaos into a single, elegant interface… | $59 Vendors and request creators (Occupants) are both unlimited & free | |
TOPdesk | Mid-Size Companies (51-1,000 employees) | TOPdesk is the flagship highly-modular cloud-based or installed ITSM service desk and asset management solution from the Dutch company of the same name, for enterprise companies. | N/A |
Tikkit | TOPdesk | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | No startup fees, no termination costs, no training expenses. | The TOPdesk license model: - Modular: Organizations purchase only the modules needed - Saas or On premise - Supports unlimited number of assets. - End users OR service agents based. For flexibility in the number of agents for e.g. extra busy times of the year, the end user license allows adding agents without any restrictions, no day passes needed. | ||||||||||||||
More Pricing Information |
Tikkit | TOPdesk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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ITSM asset management |
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Change management |
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Tikkit | TOPdesk | |
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Small Businesses | No answers on this topic | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | TOPdesk Score 8.7 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | TOPdesk Score 8.7 out of 10 | Ivanti Neurons for ITSM Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Tikkit | TOPdesk | |
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Likelihood to Recommend | - (0 ratings) | 8.7 (195 ratings) |
Likelihood to Renew | - (0 ratings) | 8.8 (107 ratings) |
Usability | - (0 ratings) | 9.6 (27 ratings) |
Availability | - (0 ratings) | 9.1 (9 ratings) |
Performance | - (0 ratings) | 8.1 (9 ratings) |
Support Rating | - (0 ratings) | 8.7 (164 ratings) |
In-Person Training | - (0 ratings) | 10.0 (2 ratings) |
Online Training | - (0 ratings) | 8.0 (2 ratings) |
Implementation Rating | - (0 ratings) | 9.1 (15 ratings) |
Configurability | - (0 ratings) | 8.8 (8 ratings) |
Ease of integration | - (0 ratings) | 8.2 (16 ratings) |
Product Scalability | - (0 ratings) | 9.1 (9 ratings) |
Vendor post-sale | - (0 ratings) | 8.9 (7 ratings) |
Vendor pre-sale | - (0 ratings) | 9.1 (7 ratings) |
Tikkit | TOPdesk | |
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Likelihood to Recommend | Gridium No answers on this topic | TOPdesk |
Pros | Gridium No answers on this topic | TOPdesk |
Cons | Gridium No answers on this topic | TOPdesk |
Likelihood to Renew | Gridium No answers on this topic | TOPdesk |
Usability | Gridium No answers on this topic | TOPdesk |
Reliability and Availability | Gridium No answers on this topic | TOPdesk |
Performance | Gridium No answers on this topic | TOPdesk |
Support Rating | Gridium No answers on this topic | TOPdesk |
In-Person Training | Gridium No answers on this topic | TOPdesk |
Online Training | Gridium No answers on this topic | TOPdesk |
Implementation Rating | Gridium No answers on this topic | TOPdesk |
Alternatives Considered | Gridium No answers on this topic | TOPdesk |
Scalability | Gridium No answers on this topic | TOPdesk |
Return on Investment | Gridium No answers on this topic | TOPdesk |
ScreenShots | Tikkit Screenshots |