What users are saying about
19 Ratings
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Score 8.8 out of 100
58 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

Tivoli Storage Manager

Tivoli does well running file-level backups, but Exchange is clunky and restores are really hard. With no SharePoint agent, if you use SharePoint you will need another product like AvePoint DocAve. The web-based GUI console is MUCH improved over earlier versions, but you will still need to be a command-line guru to make Tivoli do everything, and local (node) config files still rule. This product was originally ported from Unix and retains may of its 'nix roots.
Scott Reese | TrustRadius Reviewer

Veritas NetBackup

Like most enterprise backup applications, Symantec NetBackup (NBU) suffers from complexity. Using and understanding advanced features can be challenging at times. Real world experience is needed to know if they are worth the time to implement. On the other hand I have found NBU relativity easy to use with a little training from just a simple backup scheduling and restore perspective.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Tivoli Storage Manager
8.9
Veritas NetBackup
8.3
Universal recovery
Tivoli Storage Manager
10.0
Veritas NetBackup
8.0
Live recovery
Tivoli Storage Manager
9.5
Veritas NetBackup
6.8
Recovery verification
Tivoli Storage Manager
9.0
Veritas NetBackup
8.1
Business application protection
Tivoli Storage Manager
3.0
Veritas NetBackup
8.0
Multiple backup destinations
Tivoli Storage Manager
10.0
Veritas NetBackup
8.4
Incremental backup identification
Tivoli Storage Manager
9.9
Veritas NetBackup
8.3
Deduplication and file compression
Tivoli Storage Manager
10.0
Veritas NetBackup
8.4
Management dashboard
Tivoli Storage Manager
8.1
Veritas NetBackup
8.3
Platform support
Tivoli Storage Manager
8.0
Veritas NetBackup
9.0
Retention options
Tivoli Storage Manager
9.9
Veritas NetBackup
9.3
Encryption
Tivoli Storage Manager
10.0
Veritas NetBackup
8.3
Backup to the cloud
Tivoli Storage Manager
Veritas NetBackup
9.4
Snapshots
Tivoli Storage Manager
Veritas NetBackup
8.0
Flexible deployment
Tivoli Storage Manager
Veritas NetBackup
8.0

Pros

Tivoli Storage Manager

  • The concept of "forever incremental" is very appealing to my understanding of how backups should happen.
  • The backups are tuned for fast restores and they sure are fast.
  • The media management is very good.
Anonymous | TrustRadius Reviewer

Veritas NetBackup

  • Upgrades are typically easy and normally have either no issues or very few that are easily resolved (wait a month or 2 before upgrading)
  • Using accelerator for the vm environment works well, and file level restores have been successful
  • Full vm recovery has worked every time
  • Backing up a physical server and restoring to a vm works as described
  • GRT Exchange backups are pretty easy, to setup
  • File level restores are simple
Anonymous | TrustRadius Reviewer

Cons

Tivoli Storage Manager

  • I do not see anything at the moment that requires change or adjusting. TSM works great for what we need it to do.
  • Note worth mentioning: We never had the opportunity to explore the VM backup functionality, as we are currently using VMware snapshots. This data protection solution came highly recommended to any business environment running VWware / virtualization.
Anonymous | TrustRadius Reviewer

Veritas NetBackup

  • The GUI is very old looking. This does not kill the performance, it just looks to be 10 years old.
  • Some things need to be done from the CLI(command line interface). if you have not used this before it will take some learning and a good understanding of Linux.
Jason Stallings | TrustRadius Reviewer

Likelihood to Renew

Tivoli Storage Manager

Tivoli Storage Manager 1.0
Based on 1 answer
Not required, company closed.TSM is not used in my current role at my current job.
Anonymous | TrustRadius Reviewer

Veritas NetBackup

Veritas NetBackup 9.0
Based on 1 answer
Veritas continues to keep up with the backup game. There virtual machine backup capabilities are now top notch, and I believe they will prove valuable when our cloud presence demands a backup solution.
Anonymous | TrustRadius Reviewer

Support Rating

Tivoli Storage Manager

Tivoli Storage Manager 8.5
Based on 2 answers
The few times we've called for support we eventually got an answer, but it's IBM and a very big company and getting to a support agent is hard.
Scott Reese | TrustRadius Reviewer

Veritas NetBackup

Veritas NetBackup 9.0
Based on 3 answers
Veritas support is very prompt and the acknowledgement/followup is hugely appreciable. They go deep to the issue and provide you satisfactory solutions. Creating ticket in portal is also very easy, does not adhere to severity priority, even if Sev2 response is very quick.
Ratnodeep Roy | TrustRadius Reviewer

Alternatives Considered

Tivoli Storage Manager

Tivoli no longer has a SharePoint agent, others do. We are looking at a product that is agentless (runs in VMWare) to relieve our staff from installing and maintaining agents on 300 servers.
Scott Reese | TrustRadius Reviewer

Veritas NetBackup

CrashPlan has the capability to sync data with a cloud storage source. This is great for a workstation where data is typically only for one user. However, Netbackup does a much better job for maintaining multiple levels of file restores for Enterprise Servers. Netbackup has a superior management console that does not rely on Cloud services in the event of an internet outage.
Rick Lupton | TrustRadius Reviewer

Return on Investment

Tivoli Storage Manager

  • Simple, care free backups, especially if you do not use tapes and do not have to manage those.
  • Very fast restores as the libraries have everything available online.
  • Ease of locating the necessary data to restore
Anonymous | TrustRadius Reviewer

Veritas NetBackup

  • We never experienced a significant system or data loss during the time we used NetBackup. We restored individuals files and small databases based upon user mistakes, but we never had to implement a DR plan. From that aspect, it is difficult to evaluate the ROI. Backups are a commodity service. Features are very similar across multiple tools. Once you decide to stay on-prem or move to the cloud, the list of options are narrowed. Then it becomes a matter of price.
  • From an administration and support perspective, the ROI is low. Vendor technical support is not always responsive. The first two tiers of support are not knowledgeable and their typical recommendation is to read the white paper. My small team spent a lot of time troubleshooting NetBackup, often without much vendor help.
Joel Gibbons | TrustRadius Reviewer

Pricing Details

Tivoli Storage Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Veritas NetBackup

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Tivoli Storage Manager
8.9
Veritas NetBackup
8.8

Likelihood to Renew

Tivoli Storage Manager
1.0
Veritas NetBackup
9.0

Support Rating

Tivoli Storage Manager
8.5
Veritas NetBackup
9.0

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