TourMyApp vs. Userlane

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
TourMyApp
Score 9.3 out of 10
N/A
TourMyApp allows users to create in-application tutorials to guide the users of their web application. It includes guided tours for onboarding new users, the ability to highlight certain features in the app, show a demo, or substitute for documentation. It also provides usage metrics on how users interact with the tours. Coding is not required to create or edit tours--the Tour Builder has a GUI interface.N/A
Userlane
Score 9.8 out of 10
Enterprise companies (1,001+ employees)
The technology developed by Userlane is designed to guide users through software like a GPS turn-by-turn navigation system. The vendor says this allows every user to operate even complex software on a professional level without any learning curve. Userlane includes interactive step-by-step guides, which can be implemented on top of every existing web-based software or e-commerce website. These interactive guides lead every user through all processes and show them live within the…N/A
Pricing
TourMyAppUserlane
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
TourMyAppUserlane
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional Details—The pricing is heavily dependent on your requirements therefore we ask you to contact us directly.
More Pricing Information
Best Alternatives
TourMyAppUserlane
Small Businesses
Pendo.io
Pendo.io
Score 8.2 out of 10
Pendo.io
Pendo.io
Score 8.2 out of 10
Medium-sized Companies
Whatfix
Whatfix
Score 9.3 out of 10
Whatfix
Whatfix
Score 9.3 out of 10
Enterprises
Whatfix
Whatfix
Score 9.3 out of 10
Whatfix
Whatfix
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
TourMyAppUserlane
Likelihood to Recommend
9.0
(1 ratings)
9.1
(4 ratings)
Usability
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
TourMyAppUserlane
Likelihood to Recommend
Silver Stripe Software
Easy integration, well suited for all kind of businesses and helpful customer support is available. User can create an interactive scenario for web based applications and [it] is well suit[ed] for users to get more help in using software and web based applications. It's a great platform. Will definitely recommend.
Read full review
Userlane
Well suited:
  • Web-based software with many users, complex processes (or both) --> Easy to fix a lot of common support / training issues very fast
  • Software rollouts with high costs associated to ensure user acceptance is great --> Great feedback from users
  • Multiple applications where processes are adjusted regularly --> Fast to roll out across many apps and easy to maintain
Not so well suited:
  • Desktop apps -- > Doesn't really work for desktop
  • Mobile apps --> Limited support, only works for web-based mobile apps
  • Small user base (less than 50 users) --> Not required when there are only a few users
Read full review
Pros
Silver Stripe Software
  • You can create content easily.
  • Simple onboarding solution readily available.
  • In app training and support available.
Read full review
Userlane
  • Unbiased people and company.
  • Professional team.
  • Solution oriented team.
Read full review
Cons
Silver Stripe Software
  • Building out time needs improvement.
  • Difficulty in navigating and finding products.
Read full review
Userlane
  • Need to Improve User level analytics
  • Need to Improve UX/UI
  • Need to improve reporting
  • More option to export the analytics report ,Currently you can export in PDF.
Read full review
Usability
Silver Stripe Software
No answers on this topic
Userlane
  • Easy to use content editor, no specific knowledge needed
  • Super fast to create interactive guides, went live within days
  • Clean and actionable analytics, not too bloated
Read full review
Alternatives Considered
Silver Stripe Software
No other products used.
Read full review
Userlane
I haven't used any other to much extent.
Read full review
Return on Investment
Silver Stripe Software
  • Less team required.
  • User friendly.
  • Easy integration.
Read full review
Userlane
  • Higher conversion rate.
  • Less support needed.
  • Proactive communication solves the most user questions.
Read full review
ScreenShots

Userlane Screenshots

Screenshot of Explanation of the action which has to be taken by the user.