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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Trellix Email Security

    Score9.9 out of 10
    Enterprise companies (1,001+ employees)
    Trellix Email Security (formerly FireEye Email Security) protects against advanced email attacks that bypass the initial gateway.

    $0

    per mailbox

    Twilio SendGrid

    Score6.6 out of 10
    N/ATwilio SendGrid Marketing Campaigns provides users with segmentation, campaign editing, and deliverability. According to the vendor, Twilio SendGrid Marketing Campaigns is trusted by over 80,000 customers globally, including Airbnb, Spotify and Uber. Twilio SendGrid Marketing Campaigns aims to help users by providing: MORE EFFICIENT EMAIL BUILDING The campaign building process is free from frustrating, rigid step-by-step wizards that slow users down. The vendor says…

    $15

    per month

    Pricing
    Trellix Email SecurityTwilio SendGrid
    Editions & Modules
    Server Edition
    $0
    per mailbox
    AVAS
    $0
    per mailbox
    Cloud Edition
    $0
    per mailbox
    Basic
    $15
    per month
    Advanced
    $60
    per month
    Free
    Free
    Offerings
    Pricing Offerings
    Trellix Email SecurityTwilio SendGrid
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Trellix Email SecurityTwilio SendGrid
    Considered Both Products
    Trellix (Musarubra US LLC)
    No answer on this topic
    Twilio
    No answer on this topic
    Key User Insights
    Would buy again
    83%
    Would buy again
    5 Answers
    75%
    Would buy again
    15 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    72%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    70%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    65%
    Lived up to sales and marketing promises
    13 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    70%
    Implementation went as expected
    14 Answers
    Features
    Trellix Email SecurityTwilio SendGrid
    Secure Email Gateway
    Comparison of Secure Email Gateway features of Trellix Email Security and Twilio SendGrid
    Feature
    Trellix Email Security
    8.2
    6 Ratings
    3% below category average
    Twilio SendGrid
    -
    Ratings
    Anti-malware8.56 Ratings00 Ratings
    Customizability8.06 Ratings00 Ratings
    Threat Detection8.56 Ratings00 Ratings
    Sandboxing8.06 Ratings00 Ratings
    Management Tools8.06 Ratings00 Ratings
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Trellix Email Security and Twilio SendGrid
    Feature
    Trellix Email Security
    -
    Ratings
    Twilio SendGrid
    6.8
    50 Ratings
    16% below category average
    WYSIWYG email editor00 Ratings9.337 Ratings
    Dynamic content00 Ratings6.740 Ratings
    Ability to test dynamic content00 Ratings4.438 Ratings
    Landing pages00 Ratings8.024 Ratings
    A/B testing00 Ratings9.330 Ratings
    Mobile optimization00 Ratings8.938 Ratings
    Email deliverability reporting00 Ratings5.050 Ratings
    List management00 Ratings4.744 Ratings
    Triggered drip sequences00 Ratings4.624 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Trellix Email Security and Twilio SendGrid
    Feature
    Trellix Email Security
    -
    Ratings
    Twilio SendGrid
    6.1
    50 Ratings
    22% below category average
    Dashboards00 Ratings4.748 Ratings
    Standard reports00 Ratings5.148 Ratings
    Custom reports00 Ratings8.631 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of Trellix Email Security and Twilio SendGrid
    Feature
    Trellix Email Security
    -
    Ratings
    Twilio SendGrid
    8.2
    12 Ratings
    1% above category average
    URL Validation00 Ratings7.911 Ratings
    Link Tracking00 Ratings7.512 Ratings
    Image Validation00 Ratings8.29 Ratings
    Inbox Display00 Ratings8.011 Ratings
    Email Accessibility Tools00 Ratings9.012 Ratings
    Spelling and Grammar Check00 Ratings8.19 Ratings
    Spam Testing00 Ratings8.111 Ratings
    Email Previews00 Ratings9.112 Ratings
    Best Alternatives
    Trellix Email SecurityTwilio SendGrid
    Small Businesses
    Sophos Email
    Score9.1 out of 10
    Mad Mimi
    Score10 out of 10
    Medium-sized Companies
    Sophos Email
    Score9.1 out of 10
    Campaign Monitor by Marigold
    Score9 out of 10
    Enterprises
    Microsoft Exchange
    Score8.6 out of 10
    Emma by Marigold
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Trellix Email SecurityTwilio SendGrid
    Likelihood to Recommend
    9.0
    (6 ratings)
    4.7
    (61 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.0
    (1 ratings)
    Usability
    8.2
    (1 ratings)
    4.9
    (8 ratings)
    Support Rating
    7.3
    (3 ratings)
    3.0
    (9 ratings)
    User Testimonials
    Trellix Email SecurityTwilio SendGrid
    Likelihood to Recommend
    Trellix (Musarubra US LLC)
    It has a very good feature of URL replace, it helps us to block or prevent spam, phishing, or malicious emails. It has some limitations like if some large or lengthy emails come it takes more time to scan and to avoid delay it forwards the mail to the recipient with a warning note on it.
    Read full review
    Twilio
    If you're prepared to build out your whole staff UX, audience creation, email production, and analytics on your own using API, this tool may have that flexibility. If you require a sturdy drag and drop production tool, this tool has it but at the expense of a lot of other critical functionality. Out of the box analytics/reporting, is extremely limited. Complex queries, even something like pulling those who haven't engaged in email within a certain time period, is clunky. If you require any support at all, this is not the tool for you. I'm a deliverability consultant and have used many of the top email marketing tools and SendGrid has been extremely difficult for my team. I do not recommend it. Shiny and bright during sales, pretty disappointing thereafter.
    Read full review
    Pros
    Trellix (Musarubra US LLC)
    • Very user-friendly and simple interface.
    • Policy rules are easy to create and they work.
    • Very little downtime or operational impact.
    • Email delivery issues are easy to investigate and troubleshoot.
    Incentivized
    Read full review
    Twilio
    • Managing email lists / audiences is easy with features like groups and segments.
    • They provide pre-built email templates that are very easy to modify. It is also super easy to create new email templates with their drag-and-drop email builder.
    • Provides clear / easy-to-read analytics of email campaigns.
    • I can easily import large email contact lists all at once or add a user manually one-at-a-time, when needed.
    Incentivized
    Read full review
    Cons
    Trellix (Musarubra US LLC)
    • Sometimes feels that console running slow.
    • Riskware detection has a lot of false positive.
    • The user interface is not very intuitive.
    Incentivized
    Read full review
    Twilio
    • Not necessarily their Email API but their email in general - they are currently in beta for automated email sequences but are still bare bones. Much more work is needed before it can be used mainstream and be able to convert everything to SendGrid.
    • Helping with warming up our dedicated IP for the best-sending score.
    • We seem to hit the promotions folder a decent amount (maybe the IP problem above) and even a lot of their emails hit my spam or promotions folder (whether they be transactional or marketing) which isn't a great sign when trusting an ESP.
    • Transactional email sequences would be a huge plus.
    • Now that Twilio owns SenGrid, having an integrated platform where you could see all our transactional emails together.
    • Better reporting and split reporting between transactional and marketing emails.
    Incentivized
    Read full review
    Usability
    Trellix (Musarubra US LLC)
    FireEye Email Security is the most effective email security solution for protecting enterprises from APT. It is not complicated to set up and you can ride a wave of continuous security effects for a long time without major changes after the initial setup. It's automated, so users don't have to care too much about it. In addition, it provides detailed analysis data, so you can utilize it for 3rd party solutions if you want.
    Incentivized
    Read full review
    Twilio
    It is usable but needs improvement in overall user experience and ease of use. A new joinee/anyone new to the tool would need more tarining currently before he can use the platform seamlessly. The set-up to value realization time for Twilio SendGrid customers is generally high because of this concern.
    Incentivized
    Read full review
    Support Rating
    Trellix (Musarubra US LLC)
    The reason that I gave the support a 5 is that I have had both positive and negative experiences. One of the positive experiences was when a senior support engineer spend quite a few hours with me solving an issue that we were having. One of the negative ones was when we were experiencing an issue and one person from support gave one solution, and when the issue reoccurred we were told by another person that what was recommended to us the first time was incorrect. The issue was never fully solved.
    Incentivized
    Read full review
    Twilio
    Twilio SendGrid Email API is everything we want it to be, and we have no reason to look for any other solution. Features and pricing match exactly what we need. As developers for SaaS products, Twilio SendGrid Email API provides a great service. I hope that they stay this way and don't inflate the service with too many marketing oriented features, because there are other tools for that and Twilio SendGrid Email API is a API for sending email first and foremost.
    Incentivized
    Read full review
    Alternatives Considered
    Trellix (Musarubra US LLC)
    It was called Barracuda Spam Filter when we evaluated and switched to FireEye ES (called FireEye ETP at the time). At the time we compared them ES was much better at security and also spam filtering. ES has continued to get even better since we first chose them. The user interface, support, sales/engineer provided service, the effectiveness of the product, and continued improvement/development have made them a great choice.
    Incentivized
    Read full review
    Twilio
    Sendgrid has a lot of features that other providers have and a few more - like the dynamic template builder, which AWS SES doesn't have. We choose the provider based on the scenario of use and the provider we're using. If we're going to be making regular changes to a template, then we'd go with Sendgrid, as the changes will be easier to make and don't necessarily require developer intervention.
    Incentivized
    Read full review
    Return on Investment
    Trellix (Musarubra US LLC)
    • It can reduce the spam, malicious and phishing mails.
    • It has advanced threat intelligence.
    • It gives some false positives as well.
    • It has great decision making intelligence.
    Read full review
    Twilio
    • As it was cheaper than the transactional service we previously used, it saved costs.
    • The API was relatively easy to work with so it helped us ship the service and test it quickly.
    • We still use the transactional email service, even though we recognize its limits as it meets our immediate needs.
    Incentivized
    Read full review
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