Truework vs. Vault Verify

Truework may not be ideal for companies with a large quantity of complex earning codes, as the code mapping can get messy. We've found some difficulty with finding a solution for international companies we have acquired. Otherwise, Truework has suited us very well, and sends us emails to complete verifications for someone they can't find in the records we've sent over. We utilize a good number of contractors and we've decided not to send that information to Truework, so we always need to do those manually when Truework lets us know the associate in question can't be found.

Incentivized

I think it is well suited for the request types we get and our experience with VV has been seamless.

• Turnaround time
• The extra associate authorization step
• The ability to edit and create new letter templates specific to our business needs

Incentivized

• Took a large amount of manual work off of our plates
• Quick turn around for requests
• Accurate information provided - took the human error part out

Incentivized

• Truework was not able to set up a file feed with our HRIS system. The project was very expensive when we worked with our system vendor.
• We are sharing files via SFTP but, all files are not view able after uploading.
• We have outsourced our administrative work but the system is not fully automated. We do need to transfer files via SFTP a couple of times every week.

Incentivized

• We get various requests for employment verification letters from current employees. It would be nice to have a feature within vault verify that could house various letter templates and allow us to direct all our employees there. Rather than creating a letter inhouse.

Vault Verify has been the best company to work with. The implementation was so easy, quick, and smooth, the customer service is beyond that of other HRIS systems, and the level of trust with I have for Vault Verify to handle our verifications of employment are beyond what my expectations were. All of this and we get money back for every verification that is comppleted was almost too good to be true, but it is true! I recommend this company to everyone who asks! I work with a lot of vendors and they are by far the best

Incentivized

Truework has been recognized by Forbes as a fastest growing company. They are willing to expand their business and build new relationships. During negotiation they gave us a good deal, which shows that they are willing to let the customer evaluate their services over time. The team is also very prompt in responding to questions and proactive in initiating questions for clarification.

Incentivized

We worked with only a few vendors. Truework gave a pretty good deal and we were happy with their sales representative, so it was a clear choice. Some of the things we liked about Truework was that some of its clients had the same HRIS system as ours. The data that they requested in the format was easily admissible. The main factor by far was the price and cost savings.

Incentivized

Our company previously used Equifax. We had issues with customer service and overall performance. Vault Verify was a game-changer for us.

Incentivized

• It has a positive impact on business by quick hiring.
• It has a positive impact on quick verification process.
• Integrated with HR portals like Gusto and Zenefits.

• It has saved us multiple hours of work per week.
• It gives our employees immediate access to the VOEs they need.
• It has paid us instead of having us pay them.