Vault Verify is Wonderful
June 15, 2022

Vault Verify is Wonderful

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Vault Verify

Vault Verify is our third-party vendor for employment and income verifications. Implementation was a breeze and the representatives were very knowledgeable about our HCM vendor. After implementation, our day-to-day support was very responsive to any questions we had. They check in every few months to ensure the service is going well and to ask if there is anything they could do to assist. Other than updating our earnings codes with Vault Verify, it is very hands-off. The service works as described and it is a huge time saver from manually processing verifications in-house. I don't have any complaints with the service and plan to keep using Vault Verify for many years to come.
  • Verify income and employment
  • Regular communication
  • Ease of use
  • Site does not allow username and password to be saved for easy login
  • It works as described
  • Very little action needed on our company
  • Saves us at least 4 hours a week on verificaitons
  • No cost to us
  • We receive monthly checks from Vault that we can use to offset other expenses
When I was searching for an income and employment verification vendor, I spoke to a rep at Equifax and a rep at Vault Verify. The rep at Equifax was more of a salesperson whereas the person at Vault Verify was day-to-day customer service. Also, Equifax did not have a monthly check they would send to us whereas Vault Verify pays us a portion of the fees they charge companies to verify employment and income.

Do you think Vault Verify delivers good value for the price?

Yes

Are you happy with Vault Verify's feature set?

Yes

Did Vault Verify live up to sales and marketing promises?

Yes

Did implementation of Vault Verify go as expected?

Yes

Would you buy Vault Verify again?

Yes

Vault Verify is very easy to use. Their day-to-day support responds very quickly and the account manager reaches out every few months to check in on how things are going and to see if we need anything else from the Vault Verify service. I don't have anything negative to say about the support or the service. And it is a plus that in addition to saving me time and energy, we also get a monthly check for the verifications Vault has completed for us.

Using Vault Verify

1 - Payroll and HR
2 - No skills needed.
  • Income verification
  • Employment verification
  • Auditing
  • Used for state verification requests
Great service and it pays us.