Udemy Business vs. Varicent

Udemy Business is well suited in some scenarios where it helps our team and new interns to onboard in team or particular project and helps in initial training , it provides certification and through learning , skills would be lifelong. I prefer it should be kinda more interactive and should have various platform like chats and all which could clear the doubts

Incentivized

For the use cases we have at the bank, ICM is a perfect solution. For any bank or institution that has similar requirements, ICM would be a perfect solution. But I also think for any use case that has any sort of incentives based on Sales done, this would work amazing, as both Calculations and reports are handled by ICM very well; it's an all-in-one solution, I feel like.

Incentivized

• Massive Course Catalog - Udemy has a tremendous selection of courses, enabling my reports to find pretty much any course they might be interested in.
• Multi-platform streaming - Udemy for Business offers apps across several different platforms, enabling my reports to be able to learn in the way they want to, at a time that is convenient for them.
• Learning Management - Udemy for Business offers me data and metrics on how my employees are engaging with their learning.

Incentivized

• Flexibility - Varicent is not template based. You can implement the model specifically for your organisation.
• Scalability - Since it is not stick to templates you are able to expand the model for other domains as well.
• Reporting - Several ways of reporting are possible and each has their own benefit/purpose.
• Strong/Powerfull Calculation Engine delivering fast results/speed to insight
• User Interface is minimized to what you need and is not showing off all the functions it can "also" do
• Strong audittrail
• Appears to be almost unlimited in what you are able to create

• The self learning part of assignments that I see in Udemy for Business are oversimplified and does not reflect actual complex scenarios that we see in major corporate offices. While it's easier to understand a course if the assignment is simple, Udemy for Business needs to have courses on more complex topics
• The content is generic in nature and is not tailored at an individual or professional level. For example, If I'm a product manager for pricing, I will find ton on courses which explains about existing pricing strategies. This is the basic thing and what i'm looking for is something that goes beyond these basic concepts
• there are too many courses that explains the same concept with almost 90% overlap. Finding the right content takes lot of time. It would be great if Udemy for Business could tell me what is the percentage overlap with the courses that I have already taken and recommend me better courses based on my needs

Incentivized

• As [the] model gets more and more transactional data, the calculation time increases. This should/can be handled internally with better model optimization.
• Migrating from one env to other sometimes is challenging. There can be better 'Alerts' or 'Explanation' provided to handle it or at least to give a hint of the error.
• For managers viewing their rep's report, the access part can be made easier. It should be linked to Payee hierarchy and access can be done automatically.

Incentivized

Udemy is integral part of the companies learning strategy to u-skill and cross skill workforce across departments and it is cost effective as well

Customer support from IBM is impeccable. They are quick to respond and they don't nickel and dime you for every request you make. Their goal is to ensure your success and as a user, I really feel like they listen to my concerns. That's not to say there are no problems. All software has its issues, but I don't feel like those issues fall on deaf ears.

First, creating custom courses was super easy and intuitive (unlike with their main competitor). Second, using Udemy to take courses was also intuitive and simple. Finally, though, the kicker for what makes Udemy super useful is its reporting and analytics. Again, Udemy's main competitor surprisingly lacks a ton of features related to reporting. I miss Udemy!

Incentivized

Any calculations can be implemented as there are hardly any limitations on complexity. However, online real-time usability is lacking - a simple user enters, and the system calculates work in a way that it is in the browser and hence still needs overnight to be properly reflected in the batch calculations and backend tables.

Incentivized

On a scale of 1-10, I would rate Udemy Business’s availability as a 9. The platform is highly reliable, offering on-demand access to courses anytime and anywhere, with very few reports of unplanned outages or application errors. Its robust infrastructure supports 24/7 learning for global teams, and users consistently praise its uptime and accessibility, though occasional minor issues may occur

Never went down in last 3 years that I worked with it (every hour of the day basically). That is a 10 in my book.

On a scale of 1-10, Udemy Business’s performance rates around 9. Pages and course content typically load quickly, and reports are generated in a reasonable timeframe, even for complex data. The platform’s integrations with other systems generally do not cause noticeable slowdowns, and users consistently praise its responsive interface and reliable speed for both learners and administrators

All is fast, but with API's it is sometimes slower due to the application we are pulling data from. Reports are loaded directly or within seconds and our reports are very detailed with many columns and rows.

I haven't had to contact Udemy for Business for support reasons. I gave a 10 here because of it's availability across numerous platforms: Web, Windows, Mac, iOS, Android, even smart-tv apps make it trivially convenient to do some learning wherever you are. This helps my reports engage better with their learning, especially if they prefer to defer the training until the couch at home after work. It just makes for great user experience.

Incentivized

Giving a 10 would suggest there is no room for improvement. I don't feel like their support is perfect. However, I have never met another team that was more dedicated to making sure we get what we want and need.

The training was good in general with a nice trainer as well. But, the training could be better if it is more focussed on our process/data etc.

fter purchasing Udemy Business, you can rate courses using a star system and leave feedback. Courses maintain a high-quality standard with a minimum average rating of 4.4 out of 5. These ratings help organizations and learners assess the effectiveness of the training hence it we are making sure the online material will help us onboard better and set it up better. there will be room for improvement but I am sure the Udemy product team will do well

There is a learning portal with many videos about navigation, creating reports and managing your model.

mplementing Udemy Business typically involves setting up your organization’s account, integrating the platform with your existing systems, and customizing learning paths to align with business goals. Administrators can create tailored learning journeys by combining Udemy courses, custom content, and external resources, making it easy to onboard teams or upskill employees for specific projects. The process is supported by an intuitive user interface, seamless system integration, and access to customer success partners who help ensure your learning programs are effective and aligned with organizational objectives. Analytics and reporting tools provide actionable insights to monitor engagement and adjust learning strategies as needed, resulting in a flexible and impactful workforce development solution

Test test test. Make sure that the product is calculating everyone 100% correctly. DO NOT accept a 70% pass rate as some companies would like to have you believe is acceptable. This means conducting thorough testing by providing 100% of all expected results, but it will be worth it when you know that the compensation plans are working entirely as expected.

Because it was very accesible and the courses offered were of interest to us specifically financial education and courses related to our investment banking office, which round our team's general knowledge of every single transaction made. This is an opportunity given to those who earn it and want it, not offered to everybody, we use it as an incentive.

Incentivized

In 2015, we used a scorecard containing 80 attributes in our review of Oracle, Callidus, and Xactly & Varicent. Oracle did not have true self serve capabilities- programming was heavily required, not intuitive, out of the box functionality was limited. Callidus & Xactly could not provide us a demo using our data, statements could not be sent out in bulk form, difficulty in importing/exporting to CRM. Varicent excelled in most areas and was the clear winner.

n a scale of 1-10, Udemy Business’s contract terms and pricing structure would rate around 8. The pricing is transparent, with the Team Plan costing $360 per user annually for 2-20 users, while Enterprise plans for 21+ users are custom-priced through sales negotiation. Billing is typically annual and prepaid, which may limit flexibility but supports predictable budgeting. Additional fees apply for certain add-ons like Udemy Business Pro and language-specific course collections. Overall, the pricing is competitive and scalable for organizations of various sizes.

On a scale of 1-10, Udemy Business rates a strong 9 for overall scalability. Its enterprise-ready features, such as customizable learning paths, advanced group management, API integrations, and multi-language support, enable seamless deployment across departments and global sites. The platform is designed to grow with organizational needs, supporting both small teams and large enterprises efficiently

It is very scalable and adaptable to changing complexities of calculations and business rules under a variety of different scenarios. It does not get full points because in large data loads the time needed to calculate and import the data increases exponentially and may cause issues related to timing potentially.

Incentivized

Based on user reviews and industry analysis, Udemy Business’s professional services are generally rated between 7 and 8 out of 10. Users appreciate the platform’s onboarding support, training resources, and customer service commitment, but some have noted slow response times and less comprehensive support compared to competitors. Overall, professional services are solid but may not match the depth offered by more specialized enterprise learning vendors.

• We trained more than 300 managers participating in our Leadership Academy through curated Udemy content that we articulated with live sessions
• When a project ends, we send our developers to a training academy so they can catch up on the latest industry trends and get ready for their next challenge, this has help us to reduce attrition

Incentivized

• Compliance - with a central system used for calculation incentive payments and commissions, we are able to provide reports and data showing every detail of how payments are calculated and why they are justified. We can also identify anomalies and outliers.
• Integration with our payroll system is seamless. Except for regular pay, nothing goes to payroll without going through ICM. The process for paying incentives/bonuses/commissions is now very structured and efficient.

Incentivized