HelpCrunch vs. UseResponse
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 HelpCrunch | Score8.3 out of 10 | N/A | All-in-one software for better customer communication HelpCrunch toolset includes: Live chat Email marketing automation Simple Helpdesk It's a perfect solution for customer support, sales & marketing teams at SaaS, E-commerce, and any other online businesses. Acquire, convert more leads, and support your customers better. | $12 per month |
 UseResponse | Score5 out of 10 | Mid-Size Companies (51-1,000 employees) | UseResponse helps companies provide customer service support using several channels and organize their community around products or services on their server. It's all-in-one support suite with feedback, help desk ticketing system, knowledge base and live chat in one package. Integrate it using API, built-in translation tool and fully customizable interface with extended modular system. | $39 per 2 agents/month |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Unlike most competitors, HelpCrunch's pricing is agent-based (not contacts-based) which gives you a full transparency of your chosen pricing plan and straightforward billing. Free 14-day trial is available to take the solution for a test drive. We're pretty flexible in terms of pricing. If you need a custom pricing plan - just message us via our website chat and we'll come up with a suitable pricing for your needs. | — | ||||||||||||||
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| HelpCrunch | UseResponse | |
|---|---|---|
| Small Businesses |  Olark Score10 out of 10 |  Intercom Score9.5 out of 10 |
| Medium-sized Companies |  Zoho SalesIQ Score9.7 out of 10 |  LiveAgent Score8.7 out of 10 |
| Enterprises |  Genesys DX (discontinued) Score10 out of 10 |  Front Score9.2 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| HelpCrunch | UseResponse | |
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| Likelihood to Recommend | 8.0 | - |
| Support Rating | 10.0 | - |
| HelpCrunch | UseResponse | |
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| ScreenShots | HelpCrunch Screenshots   | UseResponse Screenshots      |
