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Userlane vs. Zeal Digital Adoption Platform

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Userlane

5 Reviews and Ratings

Zeal Digital Adoption Platform

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Userlane

    Score10 out of 10
    Enterprise companies (1,001+ employees)
    		Userlane is a software adoption platform for organizations in healthcare, financial services, manufacturing, and pharma. Most organizations can see that people struggle with their software, but not where, or what it costs. Userlane closes that gap with a loop. It measures where people get stuck, acts inside the application at the moment it happens, and measures again to show what changed. Analytics tools find the problem but leave the fixing to…N/A

    Zeal Digital Adoption Platform

    		N/AN/AZeal delivers real-time, tailored content that automatically changes as users move through software or business processes. Zeal’s digital adoption platform supports any enterprise, custom, desktop or web application. For example, for an application such as Salesforce, Zeal delivers on-demand guidance with a company’s content, showing salespeople how the business wants them to follow its sales processes, forecast sales and do their jobs effectively. Companies can leverage Zeal’s…

    $10

    per month per user

    Pricing
    UserlaneZeal Digital Adoption Platform
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    UserlaneZeal Digital Adoption Platform
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeRequiredOptional
    Additional DetailsThe pricing is heavily dependent on your requirements therefore we ask you to contact us directly.—
    More Pricing Information
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    UserlaneZeal Digital Adoption Platform
    Small Businesses
    Pendo.io
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    Medium-sized Companies
    Whatfix
    Score10 out of 10
    Whatfix
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    Enterprises
    Whatfix
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    UserlaneZeal Digital Adoption Platform
    Likelihood to Recommend
    9.1
    (4 ratings)
    -
    (0 ratings)
    Usability
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    UserlaneZeal Digital Adoption Platform
    Likelihood to Recommend
    Userlane
    Well suited:
    • Web-based software with many users, complex processes (or both) --> Easy to fix a lot of common support / training issues very fast
    • Software rollouts with high costs associated to ensure user acceptance is great --> Great feedback from users
    • Multiple applications where processes are adjusted regularly --> Fast to roll out across many apps and easy to maintain
    Not so well suited:
    • Desktop apps -- > Doesn't really work for desktop
    • Mobile apps --> Limited support, only works for web-based mobile apps
    • Small user base (less than 50 users) --> Not required when there are only a few users
    Verified User
    Read full review
    Zeal Technology
    No answers on this topic
    Pros
    Userlane
    • Unbiased people and company.
    • Professional team.
    • Solution oriented team.
    Incentivized
    Verified User
    Read full review
    Zeal Technology
    No answers on this topic
    Cons
    Userlane
    • Need to Improve User level analytics
    • Need to Improve UX/UI
    • Need to improve reporting
    • More option to export the analytics report ,Currently you can export in PDF.
    Incentivized
    Ashish Ranjan Naik
    Vice President of Sales
    Read full review
    Zeal Technology
    No answers on this topic
    Usability
    Userlane
    • Easy to use content editor, no specific knowledge needed
    • Super fast to create interactive guides, went live within days
    • Clean and actionable analytics, not too bloated
    Verified User
    Read full review
    Zeal Technology
    No answers on this topic
    Alternatives Considered
    Userlane
    I haven't used any other to much extent.
    Incentivized
    Verified User
    Read full review
    Zeal Technology
    No answers on this topic
    Return on Investment
    Userlane
    • Higher conversion rate.
    • Less support needed.
    • Proactive communication solves the most user questions.
    Incentivized
    Verified User
    Read full review
    Zeal Technology
    No answers on this topic
    ScreenShots

    Userlane Screenshots

    Screenshot of App DiscoveryScreenshot of HEART OverviewScreenshot of Portfolio OverviewScreenshot of Userlane Assistant

    Zeal Digital Adoption Platform Screenshots

    Screenshot of Overlay on top of Salesforce - Zeal delivers on-demand guidance with a company’s unique content, showing salespeople exactly how the business wants them to follow its sales processes, forecast sales and do their jobs effectively.Screenshot of Content WindowScreenshot of External Content Linking - link out to external content providers such as LinkedIn, OpenSesame or and LMSScreenshot of Context Rule Builder - 1. Create and name new rule 2. Determine the context (i.e. app and location within the app) to display help for 3. Paste a link to the content to display in ZealScreenshot of Content Authoring Tool - The content tool is able to be used by anyone familiar with Microsoft Office products to create rich content, which Zeal stores as web pages to serve up to users at their moment of need.