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Userlane vs. Zeal Digital Adoption Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Userlane
Score 10.0 out of 10
Enterprise companies (1,001+ employees)
The technology developed by Userlane is designed to guide users through software like a GPS turn-by-turn navigation system. The vendor says this allows every user to operate even complex software on a professional level without any learning curve. Userlane includes interactive step-by-step guides, which can be implemented on top of every existing web-based software or e-commerce website. These interactive guides lead every user through all processes and show them live within the…N/A
Zeal Digital Adoption Platform
Score 0.0 out of 10
N/A
Zeal delivers real-time, tailored content that automatically changes as users move through software or business processes. Zeal’s digital adoption platform supports any enterprise, custom, desktop or web application. For example, for an application such as Salesforce, Zeal delivers on-demand guidance with a company’s content, showing salespeople how the business wants them to follow its sales processes, forecast sales and do their jobs effectively. Companies can leverage Zeal’s…
$10
per month per user
Pricing
UserlaneZeal Digital Adoption Platform
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
UserlaneZeal Digital Adoption Platform
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeRequiredOptional
Additional DetailsThe pricing is heavily dependent on your requirements therefore we ask you to contact us directly.—
More Pricing Information
Community Pulse
UserlaneZeal Digital Adoption Platform
Best Alternatives
UserlaneZeal Digital Adoption Platform
Small Businesses
ChurnZero
ChurnZero
Score 8.5 out of 10
ChurnZero
ChurnZero
Score 8.5 out of 10
Medium-sized Companies
ChurnZero
ChurnZero
Score 8.5 out of 10
ChurnZero
ChurnZero
Score 8.5 out of 10
Enterprises
Nexthink
Nexthink
Score 7.3 out of 10
Nexthink
Nexthink
Score 7.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
UserlaneZeal Digital Adoption Platform
Likelihood to Recommend
9.1
(4 ratings)
-
(0 ratings)
Usability
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
UserlaneZeal Digital Adoption Platform
Likelihood to Recommend
Userlane
Well suited:
  • Web-based software with many users, complex processes (or both) --> Easy to fix a lot of common support / training issues very fast
  • Software rollouts with high costs associated to ensure user acceptance is great --> Great feedback from users
  • Multiple applications where processes are adjusted regularly --> Fast to roll out across many apps and easy to maintain
Not so well suited:
  • Desktop apps -- > Doesn't really work for desktop
  • Mobile apps --> Limited support, only works for web-based mobile apps
  • Small user base (less than 50 users) --> Not required when there are only a few users
Verified User
Anonymous
Read full review
Zeal Technology
No answers on this topic
Pros
Userlane
  • Unbiased people and company.
  • Professional team.
  • Solution oriented team.
Verified User
Anonymous
Read full review
Zeal Technology
No answers on this topic
Cons
Userlane
  • Need to Improve User level analytics
  • Need to Improve UX/UI
  • Need to improve reporting
  • More option to export the analytics report ,Currently you can export in PDF.
AN
Ashish Ranjan Naik
Vice President of Sales
Read full review
Zeal Technology
No answers on this topic
Usability
Userlane
  • Easy to use content editor, no specific knowledge needed
  • Super fast to create interactive guides, went live within days
  • Clean and actionable analytics, not too bloated
Verified User
Anonymous
Read full review
Zeal Technology
No answers on this topic
Alternatives Considered
Userlane
I haven't used any other to much extent.
Verified User
Anonymous
Read full review
Zeal Technology
No answers on this topic
Return on Investment
Userlane
  • Higher conversion rate.
  • Less support needed.
  • Proactive communication solves the most user questions.
Verified User
Anonymous
Read full review
Zeal Technology
No answers on this topic
ScreenShots

Userlane Screenshots

Screenshot of Explanation of the action which has to be taken by the user.

Zeal Digital Adoption Platform Screenshots

Screenshot of Overlay on top of Salesforce - Zeal delivers on-demand guidance with a company’s unique content, showing salespeople exactly how the business wants them to follow its sales processes, forecast sales and do their jobs effectively.Screenshot of Content WindowScreenshot of External Content Linking - link out to external content providers such as LinkedIn, OpenSesame or and LMSScreenshot of Context Rule Builder - 1. Create and name new rule 2. Determine the context (i.e. app and location within the app) to display help for 3. Paste a link to the content to display in ZealScreenshot of Content Authoring Tool - The content tool is able to be used by anyone familiar with Microsoft Office products to create rich content, which Zeal stores as web pages to serve up to users at their moment of need.