TrustRadius

Userlytics vs. UXArmy

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Userlytics
Score 6.0 out of 10
N/A
Userlytics headquartered in San Francisco provides their suite of usablity testing tools for UI or website developers (or deliverers of similar digital assets) on a pay-as-you-go / per participant basis, or a subscription basis.N/A
UXArmy
Score 0.0 out of 10
N/A
UXArmy is a remote user research platform designed to get user insights throughout the development cycle. Teams can run unmoderated usability tests, surveys, card sorting, tree testing, interviews and focus groups. Teams can test native mobile apps, live websites, prototypes, images, copies and videos. UXArmy offers recording of the full testing experience across both desktop and mobile devices, and native mobile app testing. Its multilingual…
$29
per month
Pricing
UserlyticsUXArmy
Editions & Modules
No answers on this topic
Starter
$29
per month
Pro
$99
per month
Organization
Custom
per year
Offerings
Pricing Offerings
UserlyticsUXArmy
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details—UXArmy panel participants are available across all paid plans, providing access to a diverse global audience for research. A discount is available for annual billing.
More Pricing Information
Community Pulse
UserlyticsUXArmy
Considered Both Products
Userlytics
Verified User
Anonymous
Chose Userlytics
Userlytics can be a good alternate in terms of price point and has a better integration of apps like invision which helps.
Mobile recording needs to be improved. Nowadays, competitors are way better in terms of functionality comparision.
Sarah O'Donnell | TrustRadius Reviewer
Sarah O'Donnell
UX & CRO Executive
Chose Userlytics
We used WhatUsersDo. However, the tool currently got bought out by a bigger company and were removing the remote research tool. We chose to use Userlytics as it stacked up well against competitors.
UXArmy

No answer on this topic

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UserlyticsUXArmy
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User Ratings
UserlyticsUXArmy
Likelihood to Recommend
7.6
(0 ratings)
-
(0 ratings)
Likelihood to Renew
7.0
(0 ratings)
-
(0 ratings)
Usability
9.0
(0 ratings)
-
(0 ratings)
Availability
4.0
(0 ratings)
-
(0 ratings)
Performance
5.0
(0 ratings)
-
(0 ratings)
Support Rating
9.0
(0 ratings)
-
(0 ratings)
In-Person Training
9.0
(0 ratings)
-
(0 ratings)
Online Training
7.0
(0 ratings)
-
(0 ratings)
Implementation Rating
8.0
(0 ratings)
-
(0 ratings)
Configurability
2.0
(0 ratings)
-
(0 ratings)
Ease of integration
5.0
(0 ratings)
-
(0 ratings)
Product Scalability
5.0
(0 ratings)
-
(0 ratings)
Vendor post-sale
2.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
7.0
(0 ratings)
-
(0 ratings)
User Testimonials
UserlyticsUXArmy
Likelihood to Recommend
It is an excellent resource for user testing, especially when it comes to using the Userlytics user panel. I would love to see them add a recruiting part and communication with potential users, in case we need to bring our own panel.
Kristina Guzikova, UXC | TrustRadius Reviewer
Read full review
No answers on this topic
Pros
  • On Userlytics it is easy to set up test and the required tasks.
  • Userlytics offer you transcription services, which can save a lot of time; rather than watch and transcribe the full video yourself, they can do this for you.
  • You can request to recruit particular people, with options like device, country and the use of prescreening questions.
Sarah O'Donnell | TrustRadius Reviewer
Sarah O'Donnell
UX & CRO Executive
Read full review
No answers on this topic
Cons
  • Usability of its platform
  • Simpler pricing model (it always takes so much time to explain to someone new, how Userlytics works)
Kristina Guzikova, UXC | TrustRadius Reviewer
Read full review
No answers on this topic
Usability
I think it's very user friendly. I think it gives you a chance to get a feel for websites you may not previously have experience with nor have otherwise experienced. It's also a great way to give input and help shape functionality of business you may enjoy or have further interest in
SR
Samantha ROCG
Internet Marketing Coordinator
Read full review
No answers on this topic
Support Rating
They give their best and also reply to queries immediately
Verified User
Anonymous
Read full review
No answers on this topic
In-Person Training
Well trained Professionls
Verified User
Anonymous
Read full review
No answers on this topic
Online Training
Decent but not comprehensive
Verified User
Anonymous
Read full review
No answers on this topic
Implementation Rating
Even though it takes time to set up. The work is diligent and out of the quality is great
Verified User
Anonymous
Read full review
No answers on this topic
Alternatives Considered
We used WhatUsersDo. However, the tool currently got bought out by a bigger company and were removing the remote research tool. We chose to use Userlytics as it stacked up well against competitors.
Sarah O'Donnell | TrustRadius Reviewer
Sarah O'Donnell
UX & CRO Executive
Read full review
No answers on this topic
Scalability
Delay to get output
Verified User
Anonymous
Read full review
No answers on this topic
Return on Investment
  • More ideas
  • Better grasp on functionality of website
  • An idea of how the websites work on a phone platform
SR
Samantha ROCG
Internet Marketing Coordinator
Read full review
No answers on this topic
ScreenShots

Userlytics Screenshots

Screenshot of Testing for all digital assets on desktop and mobile devicesScreenshot of Downloadable, advanced metricsScreenshot of Shareable video clips and resultsScreenshot of Sentiment analysisScreenshot of AI UX AnalysisScreenshot of AI based audio transcriptions

UXArmy Screenshots

Screenshot of the client dashboard where clients can create tests for their prototypes, websites, mobile Apps, Mobile websites, web apps. They can check the overall progress of every test and they can also navigate to each test and see their progress and details as well. They can check their account summary, top-up their account (via both PayPal and Debit/Credit cards) with credits to use in recruiting UserAdvocates to take the test. They can also navigate to account settings from the dashboard.Screenshot of a section that displays all the tests and any test can be selected to see the details of the response of the test. A new test can be created from here too by clicking on the "create test" button in the upper right corner of the screen.Screenshot of an example of the 2 ways to recruit for a test: 1. Up to 10 team members can take tests for free. 2. Testers can be recruited from the UXArmy's pool of testers from all around the world with a detailed demographic and behavioral filters like the country they live in or what language they speak, the mobile device they use, what gender they are, what shows they watch on TV, etc.