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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    VCDoctor

    Score10 out of 10
    Enterprise companies (1,001+ employees)
    VCDoctor is a HIPAA- Compliant telemedicine software available to access on the web, Android, and iOS. The software gives an online presence to healthcare businesses by bringing patients and doctors on a single platform for a virtual consultation via teleconferencing. Key Features of VCDoctor Appointment Booking Video Consultation Scheduling System Digital Smart Health Card User Membership…

    $30

    per month per user

    Vitally

    Score8.2 out of 10
    N/AVitally is a customer success platform designed for B2B software organizations to aggregate customer data, automate post-sale workflows, and monitor account health. The platform consolidates product telemetry, CRM records, support desk tickets, and communication logs into a centralized workspace to give customer-facing teams real-time visibility into customer retention and expansion opportunities.N/A
    Pricing
    VCDoctorVitally
    Editions & Modules
    Version 1: Telemedicine for Doctors & Patient
    $25
    per month per user
    Version 2: Telemedicine for Clinic along with Integrated Pharmacies
    $30
    per month per user
    Version 3: Telemedicine for Organizations with Multiple Location along with Healthcare Device Integrations
    $35
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    VCDoctorVitally
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$30 per month per userNo setup fee
    Additional DetailsThe product is available to use for a trial . Pricing is decided based on the features we include. We would be happy to discuss the pricing once you are good to use the trial version.—
    More Pricing Information
    Features
    VCDoctorVitally
    Security
    Comparison of Security features of VCDoctor and Vitally
    Feature
    VCDoctor
    -
    Ratings
    Vitally
    9.0
    2 Ratings
    6% above category average
    Role-based user permissions00 Ratings9.02 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of VCDoctor and Vitally
    Feature
    VCDoctor
    -
    Ratings
    Vitally
    9.5
    2 Ratings
    9% above category average
    API00 Ratings10.01 Ratings
    Integration with Salesforce.com00 Ratings9.02 Ratings
    Customer Data Extraction / Integration
    Comparison of Customer Data Extraction / Integration features of VCDoctor and Vitally
    Feature
    VCDoctor
    -
    Ratings
    Vitally
    8.0
    2 Ratings
    9% below category average
    Product usage00 Ratings8.02 Ratings
    Customer Success Management
    Comparison of Customer Success Management features of VCDoctor and Vitally
    Feature
    VCDoctor
    -
    Ratings
    Vitally
    8.7
    2 Ratings
    1% above category average
    NPS surveys00 Ratings8.02 Ratings
    Customer profiles00 Ratings8.02 Ratings
    Automated workflow00 Ratings8.02 Ratings
    Internal collaboration00 Ratings9.02 Ratings
    Customer health scoring00 Ratings10.02 Ratings
    Customer segmentation00 Ratings9.02 Ratings
    CSM Reporting & Analytics
    Comparison of CSM Reporting & Analytics features of VCDoctor and Vitally
    Feature
    VCDoctor
    -
    Ratings
    Vitally
    7.3
    2 Ratings
    14% below category average
    Customer health trends00 Ratings8.02 Ratings
    Engagement analytics00 Ratings7.02 Ratings
    Revenue forecasting00 Ratings6.02 Ratings
    Dashboards00 Ratings8.02 Ratings
    Best Alternatives
    VCDoctorVitally
    Small Businesses
    No answers on this topic
    ClientSuccess
    Score6 out of 10
    Medium-sized Companies
    No answers on this topic
    ChurnZero
    Score7.9 out of 10
    Enterprises
    No answers on this topic
    Gainsight CS
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    VCDoctorVitally
    Likelihood to Recommend
    10.0
    (1 ratings)
    7.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    VCDoctorVitally
    Likelihood to Recommend
    DreamSoft4u
    VCDoctor is the perfect software to manage your healthcare operations but not suitable for emergency treatment.
    Read full review
    Vitally
    • Vitally is suitable for any software company that is looking to measure and report and action the health of their customers.
    • While you would get less value from the tool if you do not have a team in place to action the insights it generates, I would still recommend that smaller teams look at implementing health scores and setting up automated responses to bad health.
    Incentivized
    Read full review
    Pros
    DreamSoft4u
    • HIPPA: VCDoctor is strictly under the guidelines of HIPPA to secure patient details and brings trust to each other by ensuring that information is encrypted.
    • Remote treatment plans.
    • This allows patients sitting in the remote places to have a better health treatment on time Via VCDoctor.
    • Practice management.
    • This feature helps in case management and helps in assigning the roles and responsibilities to practicers.
    • E-prescription.
    • This feature allows the doctor to prescribe proper medication and helps patients in maintaining the past medication.
    Read full review
    Vitally
    • Integrations with other sources
    • Dashboards easy to build
    • Quick research of info
    Incentivized
    Read full review
    Cons
    DreamSoft4u
    • Onsite office: If they could have a office or team in UK, it would be an added advantage.
    • Multi layer
    • Features are almost good, as the team is always open to adding functionalities as per requirement.
    Read full review
    Vitally
    • NPS measurement is not particularly customizable
    Incentivized
    Read full review
    Usability
    DreamSoft4u
    No answers on this topic
    Vitally
    Using of this tool I have improved customer satisfaction tracking and reduced churn rates by ensuring tasks are completed within set timeframes. Customer Sentiment analysis is also very important for me as well as the good project tracking and alignment across Product, Engineering, and Sales teams. This leads to more efficient collaboration and project completion.
    Incentivized
    Read full review
    Alternatives Considered
    DreamSoft4u
    Before VCDoctor, I was using Practice Fusion for the last 3.5 years. I came across with this product through reference and I initially started VCDoctor as a pilot/trial version
    Read full review
    Vitally
    • Vitally was much easier to both set up and maintain than ChurnZero. The ongoing cost of keeping Churn Zero set up correctly was ultimately too much and caused us to look at other tools.
    • Vitally's user interface is much cleaner and easier to understand. While ChurnZero may have more customizations, we ultimately found we were not using large portions of their app.
    • Vitally worked out to be much cheaper for our needs.
    Incentivized
    Read full review
    Return on Investment
    DreamSoft4u
    • It's good to start with a software like VCdoctor to enter into the competitive industry.
    • VcCDoctor helps us to save our time.
    • Increase productivity.
    Read full review
    Vitally
    • Positive Customer Onboarding and Progress Tracking
    • Good tracking of customer relationship management
    • Customer onboarding, adoption, and satisfaction
    Incentivized
    Read full review
    ScreenShots

    VCDoctor Screenshots

    Screenshot of Provides a summary of patient progress on health status and gives prescription and treatment advice. Alerts on upcoming appointments. Access to post-op health trends and analytics.Screenshot of Simply redefining telemedicine, patients all information at a single tab.Screenshot of Simple and convenient to use, see your patients data from anywhereScreenshot of We’ve made the app simple and easy for you. Check care team members, past appointments, messages and wallet balance.Product screenshotScreenshot of You can book, reschedule, and cancel appointments through a single interface.