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Veeva CRM vs. Xapsys CRM

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Veeva CRM

22 Reviews and Ratings

Xapsys CRM

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Veeva CRM

    Score7 out of 10
    		N/AVeeva CRM is an enterprise customer relationship management application for pharmaceutical, biotech, consumer health, and animal health companies. CRM supports field sales and medical teams, including primary care, specialty care, key accounts, retail sales, and medical science liaisons.N/A

    Xapsys CRM

    		N/AN/AXapsys is an integrated CRM System to be aligned with the user's ERP to offer a single customer relationship management tool. Managing multiple systems can be hard on an entrepreneur with limited resources. Xapsys CRM software is presented as a tool for businesses that want to grow and maintain customer relationships. It is also very important for small businesses who want to offer an efficient service in today’s market, without investing a lot into it. The CRM is designed to help SMEs manage…N/A
    Pricing
    Veeva CRMXapsys CRM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Veeva CRMXapsys CRM
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Veeva CRMXapsys CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Veeva CRM and Xapsys CRM
    Feature
    Veeva CRM
    9.1
    4 Ratings
    15% above category average
    Xapsys CRM
    -
    Ratings
    Customer data management / contact management10.04 Ratings00 Ratings
    Workflow management9.04 Ratings00 Ratings
    Territory management7.04 Ratings00 Ratings
    Opportunity management8.03 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)10.03 Ratings00 Ratings
    Contract management10.03 Ratings00 Ratings
    Quote & order management9.03 Ratings00 Ratings
    Interaction tracking10.04 Ratings00 Ratings
    Channel / partner relationship management9.03 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Veeva CRM and Xapsys CRM
    Feature
    Veeva CRM
    9.3
    3 Ratings
    19% above category average
    Xapsys CRM
    -
    Ratings
    Case management10.03 Ratings00 Ratings
    Call center management8.01 Ratings00 Ratings
    Help desk management10.02 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Veeva CRM and Xapsys CRM
    Feature
    Veeva CRM
    8.5
    3 Ratings
    9% above category average
    Xapsys CRM
    -
    Ratings
    Lead management9.03 Ratings00 Ratings
    Email marketing8.03 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Veeva CRM and Xapsys CRM
    Feature
    Veeva CRM
    9.7
    3 Ratings
    23% above category average
    Xapsys CRM
    -
    Ratings
    Task management10.03 Ratings00 Ratings
    Billing and invoicing management10.03 Ratings00 Ratings
    Reporting9.03 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Veeva CRM and Xapsys CRM
    Feature
    Veeva CRM
    8.7
    4 Ratings
    13% above category average
    Xapsys CRM
    -
    Ratings
    Forecasting8.03 Ratings00 Ratings
    Pipeline visualization9.03 Ratings00 Ratings
    Customizable reports9.04 Ratings00 Ratings
    Customization
    Comparison of Customization features of Veeva CRM and Xapsys CRM
    Feature
    Veeva CRM
    8.8
    4 Ratings
    14% above category average
    Xapsys CRM
    -
    Ratings
    Custom fields8.04 Ratings00 Ratings
    Custom objects7.04 Ratings00 Ratings
    Scripting environment10.03 Ratings00 Ratings
    API for custom integration10.04 Ratings00 Ratings
    Security
    Comparison of Security features of Veeva CRM and Xapsys CRM
    Feature
    Veeva CRM
    9.5
    4 Ratings
    12% above category average
    Xapsys CRM
    -
    Ratings
    Single sign-on capability9.04 Ratings00 Ratings
    Role-based user permissions10.04 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Veeva CRM and Xapsys CRM
    Feature
    Veeva CRM
    8.5
    1 Ratings
    12% above category average
    Xapsys CRM
    -
    Ratings
    Social data8.01 Ratings00 Ratings
    Social engagement9.01 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Veeva CRM and Xapsys CRM
    Feature
    Veeva CRM
    9.0
    2 Ratings
    18% above category average
    Xapsys CRM
    -
    Ratings
    Marketing automation9.02 Ratings00 Ratings
    Compensation management9.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of Veeva CRM and Xapsys CRM
    Feature
    Veeva CRM
    10.0
    4 Ratings
    27% above category average
    Xapsys CRM
    -
    Ratings
    Mobile access10.04 Ratings00 Ratings
    Best Alternatives
    Veeva CRMXapsys CRM
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Veeva CRMXapsys CRM
    Likelihood to Recommend
    9.0
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    Veeva CRMXapsys CRM
    Likelihood to Recommend
    Veeva Systems
    Good for larger teams with a lot of activities and therefore a good justification for the investment. Great for 'as above' + the companies looking to integrate Veeva CRM with other Veeva offerings, such as Align, Inslight, Zinc/PromoMats etc. Not so great for smaller organisations or those with more slightly more restricting budgets.
    Incentivized
    Verified User
    Read full review
    Xapsys
    No answers on this topic
    Pros
    Veeva Systems
    • Commercial Cloud
    • Sunrise UI
    • Multi device support from browser, iOS devices
    Incentivized
    Adhiyaman Sivakumar
    Senior SAP Basis Consultant
    Read full review
    Xapsys
    No answers on this topic
    Cons
    Veeva Systems
    • There is no offline version of the app so it is hard for field staffs to access where internet connectivity is not strong
    • Can be expensive specially for a smaller company as it is based on SAAS platform
    Verified User
    Read full review
    Xapsys
    No answers on this topic
    Alternatives Considered
    Veeva Systems
    Better for field based medical personnel when recording Medical calls.
    Incentivized
    Verified User
    Read full review
    Xapsys
    No answers on this topic
    Return on Investment
    Veeva Systems
    • Oftentimes it is the field sales force that heavily influence the choice of the CRM solution. It appears that many of our field sales force prefer Veeva. Happy reps = more actively used CRM = clearer understanding of the reps' activities.
    • Veeva offer 2 implementation versions - out of the box implementation (around 6-8 weeks to install) and 'all singing, all dancing' implementation (based on the length of your specific string). You can pick one and therefore influence your ROI accordingly.
    • Again, as Veeva CRM is pretty much a de facto CRM solution, this is good for scalability if/when rolling it out across multiple regions/branches
    Incentivized
    Verified User
    Read full review
    Xapsys
    No answers on this topic
    ScreenShots