VEMT Experience & Loyalty Cloud vs. Zendesk Suite
VEMT Experience & Loyalty Cloud vs. Zendesk Suite
Product | Rating | Most Used By | Product Summary | Starting Price |
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VEMT Experience & Loyalty Cloud | N/A | VEMT Experience & Loyalty Cloud is a CXM platform with 70+ compelling pre-configured end-to-end CX-Flows. The vendor says it is smart, easy-to-implement, and easy-to-update, and that it is designed to enable rapid implementation of high-conversion Customer Experience all along the customer journey. The product was built with a marketer-friendly no-code approach. It includes a fully-featured loyalty platform, CDP, coupons, personalized publishing and campaign integration. VEMT users can create… | N/A | |
Zendesk Suite | N/A | The Zendesk Support suite is a cloud-based customer support software built for better customer relationships. Designed to improve customer satisfaction and to support customers on any channel: text SMS, web, mobile app, phone, email, social media. The vendor states more than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Slack are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk offers a full suite of products to meet customer… | $55 per month agent |
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Editions & Modules | No answers on this topic |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
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VEMT Experience & Loyalty Cloud | Zendesk Suite | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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VEMT Experience & Loyalty Cloud | Zendesk Suite | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
VEMT Experience & Loyalty Cloud | Zendesk Suite | |
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Likelihood to Recommend | - (0 ratings) | 8.3 (151 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (40 ratings) |
Usability | - (0 ratings) | 7.7 (24 ratings) |
Availability | - (0 ratings) | 8.6 (13 ratings) |
Performance | - (0 ratings) | 8.0 (10 ratings) |
Support Rating | - (0 ratings) | 9.0 (29 ratings) |
In-Person Training | - (0 ratings) | 10.0 (1 ratings) |
Online Training | - (0 ratings) | 7.9 (9 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (18 ratings) |
Configurability | - (0 ratings) | 9.3 (3 ratings) |
VEMT Experience & Loyalty Cloud | Zendesk Suite | |
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Likelihood to Recommend | VEMT No answers on this topic | Zendesk |
Pros | VEMT No answers on this topic | Zendesk |
Cons | VEMT No answers on this topic | Zendesk |
Likelihood to Renew | VEMT No answers on this topic | Zendesk |
Usability | VEMT No answers on this topic | Zendesk |
Reliability and Availability | VEMT No answers on this topic | Zendesk |
Performance | VEMT No answers on this topic | Zendesk |
Support Rating | VEMT No answers on this topic | Zendesk |
Online Training | VEMT No answers on this topic | Zendesk |
Implementation Rating | VEMT No answers on this topic | Zendesk |
Alternatives Considered | VEMT No answers on this topic | Zendesk |
Return on Investment | VEMT No answers on this topic | Zendesk |
ScreenShots | Zendesk Suite Screenshots |