What users are saying about
58 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

Veritas NetBackup

Like most enterprise backup applications, Symantec NetBackup (NBU) suffers from complexity. Using and understanding advanced features can be challenging at times. Real world experience is needed to know if they are worth the time to implement. On the other hand I have found NBU relativity easy to use with a little training from just a simple backup scheduling and restore perspective.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Veritas NetBackup
8.3
Universal recovery
Veritas NetBackup
8.0
Live recovery
Veritas NetBackup
6.8
Recovery verification
Veritas NetBackup
8.1
Business application protection
Veritas NetBackup
8.0
Multiple backup destinations
Veritas NetBackup
8.4
Incremental backup identification
Veritas NetBackup
8.3
Backup to the cloud
Veritas NetBackup
9.4
Deduplication and file compression
Veritas NetBackup
8.4
Snapshots
Veritas NetBackup
8.0
Flexible deployment
Veritas NetBackup
7.9
Management dashboard
Veritas NetBackup
8.3
Platform support
Veritas NetBackup
9.0
Retention options
Veritas NetBackup
9.3
Encryption
Veritas NetBackup
8.3

Pros

Veritas NetBackup

  • Upgrades are typically easy and normally have either no issues or very few that are easily resolved (wait a month or 2 before upgrading)
  • Using accelerator for the vm environment works well, and file level restores have been successful
  • Full vm recovery has worked every time
  • Backing up a physical server and restoring to a vm works as described
  • GRT Exchange backups are pretty easy, to setup
  • File level restores are simple
Anonymous | TrustRadius Reviewer

Cons

Veritas NetBackup

  • The GUI is very old looking. This does not kill the performance, it just looks to be 10 years old.
  • Some things need to be done from the CLI(command line interface). if you have not used this before it will take some learning and a good understanding of Linux.
Jason Stallings | TrustRadius Reviewer

Likelihood to Renew

Veritas NetBackup

Veritas NetBackup 9.0
Based on 1 answer
Veritas continues to keep up with the backup game. There virtual machine backup capabilities are now top notch, and I believe they will prove valuable when our cloud presence demands a backup solution.
Anonymous | TrustRadius Reviewer

Support Rating

Veritas NetBackup

Veritas NetBackup 9.0
Based on 3 answers
Veritas support is very prompt and the acknowledgement/followup is hugely appreciable. They go deep to the issue and provide you satisfactory solutions. Creating ticket in portal is also very easy, does not adhere to severity priority, even if Sev2 response is very quick.
Ratnodeep Roy | TrustRadius Reviewer

Alternatives Considered

Veritas NetBackup

CrashPlan has the capability to sync data with a cloud storage source. This is great for a workstation where data is typically only for one user. However, Netbackup does a much better job for maintaining multiple levels of file restores for Enterprise Servers. Netbackup has a superior management console that does not rely on Cloud services in the event of an internet outage.
Rick Lupton | TrustRadius Reviewer

Return on Investment

Veritas NetBackup

  • We never experienced a significant system or data loss during the time we used NetBackup. We restored individuals files and small databases based upon user mistakes, but we never had to implement a DR plan. From that aspect, it is difficult to evaluate the ROI. Backups are a commodity service. Features are very similar across multiple tools. Once you decide to stay on-prem or move to the cloud, the list of options are narrowed. Then it becomes a matter of price.
  • From an administration and support perspective, the ROI is low. Vendor technical support is not always responsive. The first two tiers of support are not knowledgeable and their typical recommendation is to read the white paper. My small team spent a lot of time troubleshooting NetBackup, often without much vendor help.
Joel Gibbons | TrustRadius Reviewer

Pricing Details

Veritas NetBackup

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Veritas NetBackup
8.7

Likelihood to Renew

Veritas NetBackup
9.0

Support Rating

Veritas NetBackup
9.0

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