Verizon Connect vs. Webfleet

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Verizon Connect
Score 5.7 out of 10
N/A
Verizon offers a fleet management platform in Verizon Connect, emphasizing asset tracking and GPS, clear maps and route optimization, and fleet KPI tracking.
$40
per vehicle/per month
Webfleet
Score 8.0 out of 10
N/A
Webfleet, Bridgestone’s SaaS fleet management solution, provides data insights and tools to enhance fleet performance. Its maps provide a real-time view of vehicle locations and live traffic information, available for different map types including satellite map and Google Street View. Routes can be planned and sent directly to drivers. Webfleet drives accurate route planning by location/time of departure/arrival and vehicle type.N/A
Pricing
Verizon ConnectWebfleet
Editions & Modules
Verizon Connect
$40.00
per vehicle/per month
No answers on this topic
Offerings
Pricing Offerings
Verizon ConnectWebfleet
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Verizon ConnectWebfleet
User Ratings
Verizon ConnectWebfleet
Likelihood to Recommend
1.3
(18 ratings)
-
(0 ratings)
Support Rating
8.0
(6 ratings)
-
(0 ratings)
User Testimonials
Verizon ConnectWebfleet
Likelihood to Recommend
Verizon Business (formerly Verizon Enterprise)
For overall fleet management, maintenance scheduling, employee tracking and equipment tracking this service seems like it is an all in one package that hit all the check boxes my firm needed.

The issue is lack of hardware and software updates and support, and what appears to be an over taxed cell network that is not allowing any of these devices to work correctly.
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Bridgestone Mobility Solutions
No answers on this topic
Pros
Verizon Business (formerly Verizon Enterprise)
  • Transit temperature monitoring - Verizon Connect allows us to fill in previously missing temperature information for food products in transit.
  • Vehicle location monitoring - While not our primary goal, we are able to use Verizon Connect to see if any of our vehicles has stopped for an excessive amount of time. This helps us ensure safety of our vehicle drivers.
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Bridgestone Mobility Solutions
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Cons
Verizon Business (formerly Verizon Enterprise)
  • Contractor install is very cumbersome, inconvenient, and causes downtime.
  • Tracking had lots of unexplained glitches, thousands of miles added and lost to various trucks out of nowhere.
  • Customer Service is quick to "open a case" on any issues, but lacks follow-up and solutions.
  • Lots of problems are "sent to development."
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Bridgestone Mobility Solutions
No answers on this topic
Support Rating
Verizon Business (formerly Verizon Enterprise)
Verizon Connect has great customer service. Our account manager has always replied quickly to any inquiries of mine and has been very knowledgeable and reliable. Drivers who've occasionally needed to call into the customer service helpline have quickly had their questions answered and problems resolved. All reports I've received from them about their experiences have been positive, stating that the Verizon Connect employees have been courteous and helpful, resolving their issue quickly and efficiently.
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Bridgestone Mobility Solutions
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Alternatives Considered
Verizon Business (formerly Verizon Enterprise)
Verizon is more precise with GPS, but the easy installation and quick onboarding make Motive the winner. Verizon connect has better accuracy and less chance of removal, but the interface set up take away from its ease of use. Motive is easily installed and can be transferred between vehicles that Verizon connect cannot.
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Bridgestone Mobility Solutions
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Return on Investment
Verizon Business (formerly Verizon Enterprise)
  • Costly compared to other GPS programs.
  • Tied to long term contracts. Representatives do not know how to cancel service.
  • Must wait until the end of the contract to request cancellation. If you miss date, you are tied to another 3 years.
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Bridgestone Mobility Solutions
No answers on this topic
ScreenShots