Verizon Connect great visualization, difficult to install
October 26, 2022

Verizon Connect great visualization, difficult to install

Leslieann Griffin | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Verizon Connect

Verizon connect was able to track all equipment with a monitoring system directly connected to the engine. It was very good when the new ELD mandate was started in 2017. It was able to track all equipment through an online interface and made the tracking simple. The app for the drivers helped them track hours and breaks as required by DOT.
  • Online interface
  • Tracking
  • Ease of app use
  • Installation of product
  • Implementation of product
  • Training for app
  • GPS tracing
  • ELD logging
  • easy to use app
  • It is expensive and has long contracts
  • Great tracking and cannot be removed by driver
  • Cumbersome to install
  • Motive (previously KeepTruckin)
Verizon is more precise with GPS, but the easy installation and quick onboarding make Motive the winner. Verizon connect has better accuracy and less chance of removal, but the interface set up take away from its ease of use. Motive is easily installed and can be transferred between vehicles that Verizon connect cannot.

Do you think Verizon Connect delivers good value for the price?

Yes

Are you happy with Verizon Connect's feature set?

Yes

Did Verizon Connect live up to sales and marketing promises?

No

Did implementation of Verizon Connect go as expected?

Yes

Would you buy Verizon Connect again?

No

The interface is great, but the required installation is too long and too involved for the average owner operator. It is great for a large company that wants a fleet wide product, but to use on a small business it is too cumbersome and requires too much training. Also setting up a time to install the product can be time consuming and bothersome. The product is excellent and the app is great, but getting to that is what takes a few points off.