Verizon Connect -- Consistent, Reliable, and Worth Every Penny
February 22, 2020
Verizon Connect -- Consistent, Reliable, and Worth Every Penny
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Verizon Connect
Managers at each of our locations utilize the live map tracking of our vehicles with Verizon Connect. This is helpful in monitoring our vehicles and drivers as they complete the pick-up and delivery of materials. Knowing where our vehicles are at all times, and being able to update our drivers on up-to-the-moment traffic conditions, is extremely helpful in being more efficient. Our drivers also utilize the ELD functionality of Verizon Connect, staying compliant with DOT requirements.
- Extremely reliable. We have never had an outage or inability to track our vehicles.
- It's an easy to learn system. New drivers quickly become proficient with the ELD system, even if they've been technology-resistant in the past. New managers can easily learn the operation of the admin end of the system.
- The Verizon Connect ELD app for drivers occasionally needs updating, and I have needed to individually talk drivers through the process of how to update the app manually. Adding functionality to automate the app updating would be helpful. Note: we have opted to use restricted accounts on our Android-based tablets to minimize the risk of drivers changing important settings. This may be what has prevented the apps from automatically updating, but I am not certain of this.
- Return on Investment can sometimes feel a bit like an intangible thing until you see it directly. Years ago, we had a vehicle stolen, loaded with product for our customers. Our GPS vehicle tracking system immediately led the authorities directly to the vehicle's exact location, and both the vehicle and our products were immediately recovered. This single incident has more than paid for the entire system for us.
Do you think Verizon Connect delivers good value for the price?
Yes
Are you happy with Verizon Connect's feature set?
Yes
Did Verizon Connect live up to sales and marketing promises?
Yes
Did implementation of Verizon Connect go as expected?
Yes
Would you buy Verizon Connect again?
Yes