Verizon Connect

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Verizon Connect
Score 4.0 out of 10
N/A
Verizon offers a fleet management platform in Verizon Connect, emphasizing asset tracking and GPS, clear maps and route optimization, and fleet KPI tracking.
$40
per vehicle/per month
Pricing
Verizon Connect
Editions & Modules
Verizon Connect
$40.00
per vehicle/per month
Offerings
Pricing Offerings
Verizon Connect
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
Verizon Connect
Considered Both Products
Verizon Connect
Chose Verizon Connect
Verizon Connect Reveal seemed to have all the services rolled into one nice package, and a reasonable price. If everything worked 95% percent of the time, it would work exactly as we needed.
Chose Verizon Connect
Verizon is a great brand, and this product reflects that with all the information you can want and more, in my opinion.
Chose Verizon Connect
Verizon is more precise with GPS, but the easy installation and quick onboarding make Motive the winner. Verizon connect has better accuracy and less chance of removal, but the interface set up take away from its ease of use. Motive is easily installed and can be transferred …
Chose Verizon Connect
From my experience, one step is a great company.
Chose Verizon Connect
Does not stack up against any other company...[In my experience,] they Lie, Do not set expectations, Pass you off to another department...
Chose Verizon Connect
We did not go with Azuga, but we are with OneStepGPS and it has been great. They are much easier to work with, their GPS detail has been fantastic, and the pricing is more on par with the rest of their competitors.
Chose Verizon Connect
Below are the 5 options, in ranked order, we looked at in the process of outfitting our fleet with electronic logs.
1. Verizon Connect
1a. Samsara - We ended up switching to Samsara from Verizon due to poor service and multiple customer service issues leading to DOT/FMCSA audits &…
Chose Verizon Connect
We have used Verizon Connect since they were Fleetmatics.
Chose Verizon Connect
We were with Teletrac for about 10 years. We had no issues, but the price is what got us to switch to Fleetmatics, which is not Verizon Connect. The geofence reporting is something Teletrac did not have.
Chose Verizon Connect
When we started using Telogis (before it became Verizon Connect), it seemed to be a rare service that provided mobile temperature monitoring that was not affiliated with a major cell carrier. While it meets the basic needs we have for it, it feels more like a cellular service …
Top Pros
Top Cons
User Ratings
Verizon Connect
Likelihood to Recommend
2.9
(18 ratings)
Support Rating
8.0
(6 ratings)
User Testimonials
Verizon Connect
Likelihood to Recommend
Verizon Business (formerly Verizon Enterprise)
For overall fleet management, maintenance scheduling, employee tracking and equipment tracking this service seems like it is an all in one package that hit all the check boxes my firm needed.

The issue is lack of hardware and software updates and support, and what appears to be an over taxed cell network that is not allowing any of these devices to work correctly.
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Pros
Verizon Business (formerly Verizon Enterprise)
  • Transit temperature monitoring - Verizon Connect allows us to fill in previously missing temperature information for food products in transit.
  • Vehicle location monitoring - While not our primary goal, we are able to use Verizon Connect to see if any of our vehicles has stopped for an excessive amount of time. This helps us ensure safety of our vehicle drivers.
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Cons
Verizon Business (formerly Verizon Enterprise)
  • Contractor install is very cumbersome, inconvenient, and causes downtime.
  • Tracking had lots of unexplained glitches, thousands of miles added and lost to various trucks out of nowhere.
  • Customer Service is quick to "open a case" on any issues, but lacks follow-up and solutions.
  • Lots of problems are "sent to development."
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Support Rating
Verizon Business (formerly Verizon Enterprise)
Verizon Connect has great customer service. Our account manager has always replied quickly to any inquiries of mine and has been very knowledgeable and reliable. Drivers who've occasionally needed to call into the customer service helpline have quickly had their questions answered and problems resolved. All reports I've received from them about their experiences have been positive, stating that the Verizon Connect employees have been courteous and helpful, resolving their issue quickly and efficiently.
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Alternatives Considered
Verizon Business (formerly Verizon Enterprise)
Verizon is more precise with GPS, but the easy installation and quick onboarding make Motive the winner. Verizon connect has better accuracy and less chance of removal, but the interface set up take away from its ease of use. Motive is easily installed and can be transferred between vehicles that Verizon connect cannot.
Read full review
Return on Investment
Verizon Business (formerly Verizon Enterprise)
  • Costly compared to other GPS programs.
  • Tied to long term contracts. Representatives do not know how to cancel service.
  • Must wait until the end of the contract to request cancellation. If you miss date, you are tied to another 3 years.
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ScreenShots