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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Virola Messenger

    Score8.5 out of 10
    N/AVirola Messenger is a corporate messenger for secure team collaboration. Both self-hosted and cloud Virola servers are available. Main features: private and group chat rooms file transfer and unlimited storage reactions, mentions, replies and discussions continuous voice and video meetings voice meetings recording live avatars issue tracking with task board screen sharing remote…

    $22

    per month 11 users (minimum)

    WorkHub Tasks

    Score9 out of 10
    N/AWorkHub Tasks is a task management platform that is designed to help organizations build better relationships with customers. The platform provides roles and rights to ensure that data privacy is maintained both within and outside the company. WorkHub Tasks also includes escalation management features, which help ensure that tasks are completed on time and according to the requirements. Additionally, the platform allows for ticket creation from multiple channels, such as email and…

    $1

    per month per user

    Pricing
    Virola MessengerWorkHub Tasks
    Editions & Modules
    Annual Subscription
    $1.30
    per month per user
    Monthly Subscription
    $1.56
    per month per user
    Perpetual License
    $31.24
    one-time fee per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Virola MessengerWorkHub Tasks
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Features
    Virola MessengerWorkHub Tasks
    Project Management
    Comparison of Project Management features of Virola Messenger and WorkHub Tasks
    Feature
    Virola Messenger
    7.8
    2 Ratings
    1% above category average
    WorkHub Tasks
    -
    Ratings
    Task Management8.52 Ratings00 Ratings
    Mobile Access8.02 Ratings00 Ratings
    Search7.01 Ratings00 Ratings
    Communication
    Comparison of Communication features of Virola Messenger and WorkHub Tasks
    Feature
    Virola Messenger
    9.5
    2 Ratings
    17% above category average
    WorkHub Tasks
    -
    Ratings
    Chat9.52 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Virola Messenger and WorkHub Tasks
    Feature
    Virola Messenger
    9.0
    2 Ratings
    11% above category average
    WorkHub Tasks
    -
    Ratings
    Video files9.02 Ratings00 Ratings
    Audio files9.02 Ratings00 Ratings
    Incident and problem management
    Comparison of Incident and problem management features of Virola Messenger and WorkHub Tasks
    Feature
    Virola Messenger
    -
    Ratings
    WorkHub Tasks
    9.6
    2 Ratings
    16% above category average
    Organize and prioritize service tickets00 Ratings9.42 Ratings
    Expert directory00 Ratings9.42 Ratings
    Subscription-based notifications00 Ratings9.62 Ratings
    ITSM collaboration and documentation00 Ratings10.02 Ratings
    Ticket creation and submission00 Ratings10.02 Ratings
    Ticket response00 Ratings9.42 Ratings
    Best Alternatives
    Virola MessengerWorkHub Tasks
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    Flock
    Score9.5 out of 10
    Help Scout
    Score9.3 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    LiveAgent
    Score8.8 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Front
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Virola MessengerWorkHub Tasks
    Likelihood to Recommend
    8.5
    (2 ratings)
    9.0
    (2 ratings)
    User Testimonials
    Virola MessengerWorkHub Tasks
    Likelihood to Recommend
    Provide Support Live Chat
    This is fantastic for offices that have employees working from home. It is a much cleaner and easier way to discuss projects or even have informal conversations. However if all employees are working from the same office, the features are limited as conversation, screen sharing, and task management are less valuable.
    Incentivized
    Read full review
    WorkHub
    WorkHub Tasks is best suited for companies searching for a better way to handle customer queries. It is also appropriate to resolve customer queries in time. Last but not least it is well suited for providing excellent customer service.
    Read full review
    Pros
    Provide Support Live Chat
    • Secure chatting
    • Chatrooms
    • File transfer/ sharing
    Incentivized
    Read full review
    WorkHub
    • The chat feature allows us to have real-time conversations with customers
    • It helps us to resolve customer issues more quickly.
    • WorkHub Tasks make it possible for the team to raise customer satisfaction
    Read full review
    Cons
    Provide Support Live Chat
    • A cleaner interface.
    • More intuitive for older generations.
    • Customizable notification tones
    Incentivized
    Read full review
    WorkHub
    • After the projects are finished, there should be a mechanism to sort them.
    • Search by username ought to be available.
    • There should be a project-based sorting.
    Read full review
    Alternatives Considered
    Provide Support Live Chat
    It's really early to judge Virola's capabilities with other offerings or tools in the marketplace but with the set of features the tool offers at the moment at the negligible price it can surely be counted as a dark horse to make its way through to be one of the best. Provide that it has the ability to support larger teams, it can really be successful in the future.
    Incentivized
    Read full review
    WorkHub
    HubSpot has a lower learning curve. On the other hand, WorkHub Tasks provides project management on a larger scale, giving more priority to the tasks; that is why it is my favorite.
    Read full review
    Return on Investment
    Provide Support Live Chat
    • Kept everyone in the loop
    • Allowed for seamless project discussions from inside and outside the office.
    • Great way to share screens which was very important.
    Incentivized
    Read full review
    WorkHub
    • Intelligent query handling due to relative task assignment
    • Smart instead of the hard work enables using resources on other tasks
    • customer retention has gone up significantly
    Read full review
    ScreenShots

    Virola Messenger Screenshots

    Screenshot of Virola Messenger desktop and mobile client appsScreenshot of Issues and discussions in Virola MessengerScreenshot of Virola Messenger mobile client appScreenshot of Task board in Virola MessengerScreenshot of Screen sharing and remote control in Virola Messenger

    WorkHub Tasks Screenshots

    Screenshot of WorkHub Tasks AI-based helpdesk ticketing system is designed to automatically read all customer feedback and convert a single query into a ticket. It is then assigned to the relevant person as per the category of the ticket.Screenshot of Once the ticket lands into the helpdesk ticketing system, each customer query is divided into relevant tasks based on their technical requirement. Each expert from the relevant category is allotted their query. If needed, the user can also create a manual task assignment by simply entering the information and assigning it to the relevant person with its deadline. With this process, customer communication becomes simpler and more manageable.Screenshot of The platform is designed to support multiple channel integrations so users can check all customer queries from a single platform. Channels including email service, a business website, or social media sites like Facebook & Twitter, every customer query is handled through WorkHub Tasks.Screenshot of WorkHub Tasks meets security standards with features that include PCI DSS compatibility to encrypt data, whitelisting & blacklisting of data sources, and SSO (Single Sign-On) / Login via Social Media options.