Datadog vs. Virtana

Datadog works really well with complex microservices architecture like any E-commerce platform which will be having multiple services but they all are interdependent to others so in this scenario Datadog will be best to monitor these as it will show the transactions also between those microservices. If you are using multiple services in your architecture whether it will be cloud services or on prem services Datadog will be the best choice to monitor all those service with in Datadog so that you can see everything in a single place. But if you are having small architecture and few services in that then in that scenario you can use Datadog but it will be little costly as compared to other but obviously the features are very well.

Incentivized

Zenoss is one of the most economical low cost monitoring/AIOPS tools available in the market. This goes excellent when complete infra is monitoring by itself however if its receiving the events from other monitoring tool then the Event management uses cases will be limited.

Incentivized

• Create Dashboards as per application, environments, and Custom metrics in one panel.
• Log aggregation, one-stop Application monitoring tools for the whole infrastructure.
• Playbooks, SLA definition, success and error quotas, request visualizations.
• DB monitoring, Serverless stack monitoring.
• Alerting of Production incidents so we can quickly resolve the issues on time.

Incentivized

• The flexibility to monitor almost anything.
• The graphical interface available for servers and database planning helps to make it easier.
• Easy to integrate other solutions under zenoss.

Incentivized

• Alert windows cause lag in notifications (e.g. if the alert window is X errors in 1 hour, we won't get alerted until the end of the 1 hour range)
• I would appreciate more supportive examples for how to filter and view metrics in the explorer
• I would like a more clear interface for metrics that are missing in a time frame, rather than only showing tags/etc. for metrics that were collected within the currently viewed time frame

Incentivized

• Support for streaming data is on the roadmap must currently be addressed via a third-party app.
• For some customers, a hybrid on-prem/cloud model may be a better fit than a pure cloud model. The onsite collectors offer some, but not all, of this functionality.
• Tighter integration with third-party (AppDynamics, etc) and/or built-in app performance tools.

Definitely will not revisit after our issues and, in my opinion, poor support.

Incentivized

There is some room for improvement, but the Datadog team sends out updates frequently, and the UI is user-friendly for engineers, with no significant loading issues or region-specific problems. That was one of the key reasons we preferred Datadog; our company has employees worldwide, and it wasn't difficult to transition to the tool.

Incentivized

The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.

Incentivized

Anytime we've had issues they have been very responsive and professional.

Incentivized

Documentation was difficult to work through, rollout was catastrophic (completely outage)

Incentivized

Datadog is a more complex but complete solution than any of the other Log Aggregation, monitoring, or general observabilty tools that we have trialed. I found it easier to setup following useful and up-to-date documentation provided directly by Datadog instead of scattered around many blogs or articles. I would love to have my own Grafana + Prometheus expert to setup all the peices we need but you're paying for expertise there instead of an experience with Datadog.

Incentivized

We selected Zenoss because we had been using it for years before these other solutions were considered nearly robust enough to potentially be a viable alternative to Zenoss. Our familiarity with the interface and the tool set made it an easy choice for us to continue to upgrade and use the product.

• Saved us (time & money) from developing our own monitoring utilities that would pale in comparison
• Alerts allow us to remedy issues before our customers even know about them
• Tracking resource usage over time allows us to better plan for future needs, before it becomes a pain-point.

Incentivized

• We were able to save double-digit percentages on our monthly bill due to cutting back on hardware that was not needed.
• We save time by not having to run across various dashboards and instead have a central place to monitor our infrastructure.

Incentivized