13 Ratings
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Score 8.6 out of 100

Attribute Ratings

Likelihood to Recommend

7.9

Vonage Communications APIs

79%
4 Ratings

Usability

7.3

Vonage Communications APIs

73%
2 Ratings

Support Rating

6.7

Vonage Communications APIs

67%
2 Ratings

Likelihood to Recommend

Vonage Communications APIs

While there are likely a variety of scenarios that would work well with Vonage [Communications APIs (formerly Nexmo)], implementations that need transactional message and response actions are a great fit. Our experience with transactional messaging has been really good and we are continuing to look at opportunities to expand our usage of this part of their service.
Anonymous | TrustRadius Reviewer

Pros

Vonage Communications APIs

  • I like the delivery speed, it's very instantaneous. As soon as the delivery status changes on the website, the message gets delivered. The rates are also cheap and affordable.
  • The accuracy of the services and the non-stop supportive team.
  • Simple API, easy to integrate with existing notification functionality in your Laravel apps.
  • Ease of implementation. We needed less than one month to go live.
Guillermo Villamizar | TrustRadius Reviewer

Cons

Vonage Communications APIs

  • Written documentation and discovery could be a lot better.
Eric Doty | TrustRadius Reviewer

Pricing Details

Vonage Communications APIs

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Usability

Vonage Communications APIs

Vonage Communications APIs 7.3
Based on 2 answers
The overall usability of Vonage [Communications APIs (formerly Nexmo)] system for message delivery is sufficient for our implementation. Some improvements and additional reporting options in the account administration interface would increase our utilization of the post-delivery data further in order to provide further value-added features for our clients.
Anonymous | TrustRadius Reviewer

Support Rating

Vonage Communications APIs

Vonage Communications APIs 6.7
Based on 2 answers
The product feels a bit like a black box since it's built to be an off-the-shelf solution so sometimes it feels like the only way to really understand it is to talk to an engineer directly as the documentation is so-so.
Eric Doty | TrustRadius Reviewer

Alternatives Considered

Vonage Communications APIs

Up until the last day I used 8x8, it did not have the capability to text or do meetings
Anonymous | TrustRadius Reviewer

Return on Investment

Vonage Communications APIs

  • Inbound SMS are free. All we needed to pay was for the phone numbers which accept those incoming SMS messages.
  • We use Nexmo for inbound and outbound SMS, enabling our clients to form better relationships with their customers, driving sales.
  • Nexmo offers cheaper pricing between the suppliers we study.
Guillermo Villamizar | TrustRadius Reviewer

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