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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    WatchGuard Network Security

    Score8.8 out of 10
    N/AWatchGuard Network Security is a network security and firewall software. WatchGuard includes secure Wi-Fi, multi-factor authentication, and network intelligence products and services designed for SMB’s.N/A

    Zscaler Private Access

    Score9.4 out of 10
    N/AZscaler Private Access™ (ZPA) gives users secure access to private apps and OT devices while enabling zero trust connectivity for workloads.N/A
    Pricing
    WatchGuard Network SecurityZscaler Private Access
    Editions & Modules
    Support
    Contact sales team
    Contact sales team
    Basic Security
    Contact sales team
    Contact sales team
    Total Security
    Contact sales team
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    WatchGuard Network SecurityZscaler Private Access
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    WatchGuard Network SecurityZscaler Private Access
    Considered Both Products
    WatchGuard Technologies
    No answer on this topic
    Zscaler
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    423 Answers
    99%
    Would buy again
    84 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    407 Answers
    100%
    Delivers good value for the price
    67 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    432 Answers
    99%
    Happy with the feature set
    84 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    362 Answers
    95%
    Lived up to sales and marketing promises
    59 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    401 Answers
    91%
    Implementation went as expected
    68 Answers
    Features
    WatchGuard Network SecurityZscaler Private Access
    Firewall
    Comparison of Firewall features of WatchGuard Network Security and Zscaler Private Access
    Feature
    WatchGuard Network Security
    8.1
    537 Ratings
    6% below category average
    Zscaler Private Access
    -
    Ratings
    Identification Technologies8.4493 Ratings00 Ratings
    Visualization Tools6.9485 Ratings00 Ratings
    Content Inspection8.3517 Ratings00 Ratings
    Policy-based Controls8.9533 Ratings00 Ratings
    Active Directory and LDAP8.7448 Ratings00 Ratings
    Firewall Management Console8.6524 Ratings00 Ratings
    Reporting and Logging6.8521 Ratings00 Ratings
    VPN8.8514 Ratings00 Ratings
    High Availability8.1467 Ratings00 Ratings
    Stateful Inspection8.0479 Ratings00 Ratings
    Proxy Server7.8344 Ratings00 Ratings
    Identity Management
    Comparison of Identity Management features of WatchGuard Network Security and Zscaler Private Access
    Feature
    WatchGuard Network Security
    -
    Ratings
    Zscaler Private Access
    9.2
    58 Ratings
    5% above category average
    Multi-Factor Authentication00 Ratings9.258 Ratings
    Endpoint Security
    Comparison of Endpoint Security features of WatchGuard Network Security and Zscaler Private Access
    Feature
    WatchGuard Network Security
    -
    Ratings
    Zscaler Private Access
    8.8
    27 Ratings
    2% below category average
    Endpoint Detection and Response (EDR)00 Ratings8.827 Ratings
    Threat Intelligence
    Comparison of Threat Intelligence features of WatchGuard Network Security and Zscaler Private Access
    Feature
    WatchGuard Network Security
    -
    Ratings
    Zscaler Private Access
    8.6
    65 Ratings
    8% above category average
    Network Analytics00 Ratings8.961 Ratings
    Threat Recognition00 Ratings9.053 Ratings
    Vulnerability Classification00 Ratings8.442 Ratings
    Automated Alerts and Reporting00 Ratings8.255 Ratings
    Threat Analysis00 Ratings8.748 Ratings
    Threat Intelligence Reporting00 Ratings8.245 Ratings
    Automated Threat Identification00 Ratings8.643 Ratings
    Zero Trust Security
    Comparison of Zero Trust Security features of WatchGuard Network Security and Zscaler Private Access
    Feature
    WatchGuard Network Security
    -
    Ratings
    Zscaler Private Access
    9.1
    78 Ratings
    6% above category average
    Continuous Verification00 Ratings9.171 Ratings
    Secure Web Gateways00 Ratings9.353 Ratings
    Network Flow Control00 Ratings9.158 Ratings
    Network Traffic Analysis00 Ratings9.165 Ratings
    Segmentation Leveraging00 Ratings9.264 Ratings
    Admin Access Control00 Ratings9.368 Ratings
    Network Data Encryption00 Ratings9.260 Ratings
    Network Topology Mapping00 Ratings8.752 Ratings
    Best Alternatives
    WatchGuard Network SecurityZscaler Private Access
    Small Businesses
    SonicWall NSA Series
    Score8.3 out of 10
    No answers on this topic
    Medium-sized Companies
    Barracuda CloudGen Firewall
    Score9.6 out of 10
    No answers on this topic
    Enterprises
    Cisco Adaptive Security Appliance (ASA) Software
    Score9 out of 10
    Forescout Vistaro Platform
    Score6.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    WatchGuard Network SecurityZscaler Private Access
    Likelihood to Recommend
    8.7
    (555 ratings)
    9.4
    (85 ratings)
    Likelihood to Renew
    8.1
    (45 ratings)
    8.4
    (2 ratings)
    Usability
    7.9
    (123 ratings)
    9.0
    (80 ratings)
    Availability
    8.9
    (7 ratings)
    -
    (0 ratings)
    Performance
    7.5
    (7 ratings)
    -
    (0 ratings)
    Support Rating
    9.4
    (32 ratings)
    -
    (0 ratings)
    In-Person Training
    7.3
    (5 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.1
    (269 ratings)
    -
    (0 ratings)
    Configurability
    8.6
    (6 ratings)
    -
    (0 ratings)
    Ease of integration
    6.8
    (5 ratings)
    -
    (0 ratings)
    Product Scalability
    8.8
    (7 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (5 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.3
    (5 ratings)
    -
    (0 ratings)
    User Testimonials
    WatchGuard Network SecurityZscaler Private Access
    Likelihood to Recommend
    WatchGuard Technologies
    It's well suited for businesses that want better features than a standard router, but are willing to pay the extra price for the product and someone to configure, set up and maintain the router. It's probably less desirable for home users or very small home offices or unqualified network users.
    Incentivized
    Read full review
    Zscaler
    Zscaler Private Access works really well in environments setup for FQDNs and where you know what users should/shouldn't be accessing on what ports. You can use Zscaler Private Access to figure out these kinds of features but that doesn't always mean you'll be correct. It also provides a consistent experience for users as they can access their materials anywhere. It also makes the user the last line of defense. If a user's account is compromised then the attacker has access to everything they already did. It doesn't work great in OT environments or Server based environments. Flows have to be initiated from the client and not the server for stuff to behave properly.
    Incentivized
    Read full review
    Pros
    WatchGuard Technologies
    • Incoming Torrent attempts were blocked, but outgoing (by a user) were permitted. Similarly, other direct attempts were summarily blocked.
    • provides full administrative support for analysis of usage and scope.
    • strong Wi-Fi support and security - area wi-fi maps
    • They think of all the things secure and I don't have to worry about it.
    • I have not identified anything else that needs improvement - I am well satisfied.
    Incentivized
    Read full review
    Zscaler
    • Connecting users remotely with a secure connection. I am a service desk agent who works with end users, and if there is an issue due to ZPA, it's most likely due to configuration. A really good service.
    • Logging, I believe, works well as I troubleshoot end users and can gather extra details for my network admin. IP.zscaler.com, and the debug logs are nice. Additionally, I like how it shows the App policy assigned to the user's machine ECT.
    Incentivized
    Read full review
    Cons
    WatchGuard Technologies
    • Better integration with VoIP services, such as templates for policies handling traffic for Bria or Asterisk endponts and servers.
    • Get webblocker to work without breaking secure websites.
    • Lower cost on endpoint agents for antivirus and include application control and webblocker with the agents.
    • Make the cost per endpoint with TDR and Netowrk access control lower than the cost of Antivirus licensing that is not integrated.
    • Make it easier to set up network access control and VLAN assignment by device, perhaps with templates.
    • Get webblocker and application control working with QUIC.
    Incentivized
    Read full review
    Zscaler
    • Needs an interface for Support Desk/Help Desk to more easily understand that the problem is a lack of an FQDN or access is not allowed due to policy, not because of a technical shortcoming in ZPA.
    • Documentation of the BC solution is not well-detailed.
    Incentivized
    Read full review
    Likelihood to Renew
    WatchGuard Technologies
    We have been renewing and purchasing new equipment for the last 20 years. This is because the equipment is easy to use and manage and also quite affordable. Compared to other products, Watchguard just works and has not had the issues with device security seen in other products. They have been a reliable partner.
    Incentivized
    Read full review
    Zscaler
    When it works - it works incredibly slick. It's only L4 which seems like a downgrade of security from solutions that promote L7.
    Incentivized
    Read full review
    Usability
    WatchGuard Technologies
    Although it might take some time to figure out, we have been able to use WatchGuard's online reference library and tech support to create/implement/modify all of our filtering rules and exceptions needed. There really has not been a shortcoming other than perhaps a learning curve.
    Incentivized
    Read full review
    Zscaler
    The environment feels more secure, and we are seeing that users are adapting to it fast. The fact that we have tools to assist the users with their day-to-day access helps, as we can hand it off to the helpdesk without any escalations to the Network team. It is a work in progress for our agency, but we are seeing the benefits from the solution.
    Incentivized
    Read full review
    Reliability and Availability
    WatchGuard Technologies
    Availability has always been a strong point of this product, it is rare that watchguard does not have a solution for customers' network monitoring needs.
    Incentivized
    Read full review
    Zscaler
    No answers on this topic
    Performance
    WatchGuard Technologies
    The performance of WatchGuard Network Security is very good, in the years that we have used the solution we have only had a single error and Watchguard itself was able to solve it. Furthermore, when purchasing any product, the partner always evaluates the capacity of the solution to recommend the most appropriate product for our needs.
    Incentivized
    Read full review
    Zscaler
    No answers on this topic
    Support Rating
    WatchGuard Technologies
    We have only had to contact them once during the initial set up to help bring the internet back on line. After that for the most part our systems have been automated, and could easily be checked form their online FAQ and Knowledge base that they provide. Everything else is easily handled from their browser based interface
    Incentivized
    Read full review
    Zscaler
    No answers on this topic
    In-Person Training
    WatchGuard Technologies
    We participate to a in person training and the three days of learning was really useful and complete to gain skill to solve the major part of the problem we encounter during our life. And more the in person training give us the opportunity to create a network with other WatchGuard partner.
    Incentivized
    Read full review
    Zscaler
    No answers on this topic
    Online Training
    WatchGuard Technologies
    Online training is good for learning how to use the product. It does not teach security strategy because that is not its intent.
    Incentivized
    Read full review
    Zscaler
    No answers on this topic
    Implementation Rating
    WatchGuard Technologies
    WatchGuard Network Security offers varied methods of implementation. Their devices are very easy to set up manually, and for a more automated setup where many devices need to be deployed, they have different offerings like RapidDeploy (prepopulate a config for a specific device in the portal), registering the device's serial number to manage it through cloud services on first boot (including the option to populate a USB stick with basic interface setup if required) and the ability to run your own Management Server and register to be deployed serial numbers, so the device connects to your own hosted management server on first boot.
    Incentivized
    Read full review
    Zscaler
    No answers on this topic
    Alternatives Considered
    WatchGuard Technologies
    I was not involved with the decision making for WatchGuard versus another product. However, I know WatchGuard is significantly less expensive than other brands. My overall preference would be Ubiquiti due to their continuous improvement of the product with tons of great features. I know WatchGuard is making great advances, but the progress seems slower in comparison.
    Incentivized
    Read full review
    Zscaler
    ZPA is where the bulk of zero-trust access is found. While the functionality for ZIA is excellent, the policy we implement for internet access is more focused on threat prevention and not narrowly scoped access.
    Incentivized
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    Scalability
    WatchGuard Technologies
    This product is very scalable since previously everything related to Watchguard was on premises but that has now changed with the inclusion of watchguard cloud. Now the product has evolved to have full control of firewalls at the cloud level.
    Incentivized
    Read full review
    Zscaler
    No answers on this topic
    Return on Investment
    WatchGuard Technologies
    • We are blocking about 90% of malicious traffic coming into our network.
    • Our firewall allows us to setup a secondary WAN interface for redundancy.
    • We can isolate issues and determine whether traffic is being dropped outside our network or on the LAN.
    Incentivized
    Read full review
    Zscaler
    • We used to get anywhere from 30 to 50 tickets surrounding our previous VPN solution every month. We now average 3-5 tickets regarding remote connectivity, and of those, only 1 or 2 are actual issues with ZPA.
    • Using ZPA Access Policies, we can now block endpoints that have outdated security software from ever connecting to our environment. This was simply not possible with our previous solution.
    • Some of our employee base skews older and had a harder time understanding the change from VPN to Zscaler.
    • There is significantly less downtime with ZPA when compared to other VPN solutions.
    Incentivized
    Read full review
    ScreenShots

    WatchGuard Network Security Screenshots

    Screenshot of WatchGuard Cloud Customizable DashboardScreenshot of Threat Monitoring SummaryScreenshot of Device Security SummaryScreenshot of Automated ReportingScreenshot of User Authentication SummaryScreenshot of Endpoint Protection Summary

    Zscaler Private Access Screenshots

    Screenshot of how ZPA provides access for all users while minimizing the attack surface, eliminating lateral movement, and stopping zero day threats. A cloud native service, ZPA can be deployed in just hours to replace legacy remote access tools like VPNs and VDIs.