Likelihood to Recommend Weel is well suited for businesses where there are multiple teams and if each team needs to track of their budget. It also suits if there are new projects and each project has its own team and team incurs expenses for the business. For example, if there is a construction project and each team needs to use their credit cards to pay some instant expenses, weel is well suited to assign a budget to the team so team does not spend more than what they are assigned (or can be approved) and it is easy to issue/cancel cards on the fly
Read full review In my opinion Xero is well suited for: 1) Standalone organisations, 2) Organisations where the accounting team bench strength is thin, 3) Organisations which are able to leverage on new technologies and apps 4) Organisations which get most of their tech infrastructure within the APAC region Xero may not be as suitable for: 1) Organisations with group structures (especially complex ones) 2) Organisations which are constrained in their use of startup technologies and apps by startups 3) Organisations which get most of their tech infrastructure from the US or EU
Read full review Pros Digital Credit Card Team Budget Instantly issuing a credit card Tracking expenses and reimbursements Read full review Repeating invoices (most of my business is monthly recurring invoices) - it does these very well. Reporting - particularly being able to dig into the different lines of the P&L statement. Tracking categories - I assign a category to every line of every invoice so it's easy to see how much has been sold of each type of service every month and year, and compare them to previous periods. Read full review Cons Mobile application of Reimbursements Read full review Having different email addresses for different parts of a customer's business (eg invoices and statements to different places) Easily seeing the text of emails that have been sent through Xero More easily archiving old pay items. Our HR software updates rates when awards are updated which means a lot of old pay rates are in the system and they have multiple clicks to archive each one. Clicking the ones to archive in bulk and then just click archive for all would be much more efficient. Read full review Likelihood to Renew In addition to the matters covered in this review, my reason for renewing this product is that Xero's functionality and the constant updates that the company provides, makes the software even more business friendly. The software therefore builds a brand loyalty among customers.
Sarang Mandke Consultant - Cloud accounting integration, Real Time Accounting
Read full review Usability The dashboard is a simple design where all accounts can be seen from the same screen, unlike other softwares that makes you search for bank accounts that you want to work in. Our clients love that they can easily find their way around their books without having to call our firm to help them.
Read full review Reliability and Availability We have been actively using and 100% Xero based for our ecommerce accounting practice for over 4 years. There has on been one real outage for more than 5 minutes. Xero was open and transparent about the outage, what they were doing to resolve the issue, and provided 15 minute updates. Showing how they care about their customers and partners. Plus, showing that their customers care too, were understanding, and went surfing or in our case took a nap. Couldn't run our business without Xero as a partner.
Read full review Performance Pages generally load quickly, but it's a fairly common occurrence to have pages taking a bit longer than I'd like to load (as in, 4+ seconds). Occasionally I have to refresh a page to get it to work. Bank feed and integrations tend to be slow in general, but that could easily be due to API latency on the side of the other parties. Most of the time, though, the bank feeds refresh before I login so it's not a huge problem. Not necessarily good performance compared to a local app like QuickBooks desktop, but definitely good performance for a cloud application. Room for growth? yes.
Read full review Support Rating Always respond and keep issues open until you are satisfied with the result. Generally good responses, in the past, I had some support responses that were really basic and really annoying. They type where "have your tried restarting your computer" style of answers. Well, of course, I went through all the basics before contacting them. Duh, but I suppose not everyone does. Otherwise, it would be a 10. The last year has shown a marked improvement in the support responses however.
Read full review In-Person Training The format was great; someone was there to ask questions or help if you were stuck.
Read full review Online Training All of Xero's training is online and available for anyone (business owner or accountants) to learn and become experts in their system. There is a range of content from product training to real world webinars from their partners. Xero is beautiful accounting software and their training is the same.
Read full review Implementation Rating If it can be done, time the implementation near a new fiscal year so you can start clean. Otherwise, you have to go back and do historical data from the beginning of the fiscal year, which can be brain draining.
Read full review Alternatives Considered Weel has very easy user interface, it is easy to go around the system and support is very knowledgeable if you need any help. AMEX is not as user friendly as Weel and top of it, Weel provides good integration with
Xero accounting system. Dashboard is very visible by all employees and users
Read full review Each of the products I listed had their own list of drawbacks, but the one thing they all had in common, which was right on top of that list of drawbacks, was ease of use. I struggled to get myself accustomed to each system and struggled, but when it came to getting a client to even try and use it was when the true struggle started. Just found it easier to make use of Xero from the very beginning.
Read full review Scalability I have yet to fully stress test the product given the size of the company where I am using it. I am sure as we scale to more customers, more vendors and more reporting requirements, I will have a better understanding of what it is capable of in terms of bandwidth and processing
Read full review Return on Investment We used to waste our time to chase the bank to get and issue a card for employees, it is almost instant to do it via Weel. We spent hours to keep track of reimbursement expenses and employees had to wait to get paid back but with Weel, it is all automated and approval process is very visible. Read full review We have saved 1 hour per month on reporting on one of our not-for-profits, which is 12 hours a year at minimum from an investment of 30 minutes on initial setup. On cleanup files, we are able to save at minimum half the time we would spend and be able to get them cleaned up and moved to a monthly file quicker Using cash coding on one client as an example it would take us a week to do their bookkeeping last year it took me 8 hours from start to finish. Read full review ScreenShots