What users are saying about
Likelihood to Recommend
It's a fantastic option for platforms whose customers are going to need temporary processing capacity - if they only need a few weeks or months where they are accepting cards, it's really amazingly competitive.
- Fast, easy signup - this is the primary reason we implemented support for WePay.
- Customers who opt for WePay as their processor can begin accepting transactions within a few minutes - crucial when the team mounting the auction is a little behind in their planning process.
- I'd like to see some advances in their customer service process - it's good, but occasionally my customers want just a bit more hand-holding.
WePay is friendlier to the customer than Stripe or PayPal - so much easier to sign up for and use. Standard gateways are more flexible - they provide many more options on pricing, and the ability to choose the underlying processor - which is great, but also significantly more complicated for the customer.
Return on Investment
- It's lowered our customer support load considerably - the WePay signup process is so much easier for our customers to negotiate than with traditional merchant processors that we no longer spend much time at all coaching them through it.
Premium Consulting/Integration Services—
Entry-level set up fee?