WePay... it's just okay.
October 19, 2018
WePay... it's just okay.
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with WePay
We utilize WePay as our payment processor in combination with Classy. It is primarily our Development and Accounting departments that utilize WePay to process credit card transactions and have them directly deposited in our bank account. Seems to be a fairly standard payment processor with low fees. WePay integrates well with the Classy platform which is why we opted to use it.
Pros
- Low fees/rates
- Integrates well with Classy
- Email notifications
Cons
- Admin reporting could be improved
- Fees are pulled out of each transaction instead of aggregated at the end of the month (this could be a pro for some users)
- Difficult to give switch the admin role after it has already been assigned
- No credit card swipers
- Only way to process a transaction is directly through the website
- Lower credit card fees
- Headaches with reporting/reconciling
- Nice integration allowing for donors to cover credit card fees if they would like
WePay directly integrates with Classy and that was our sole reason for switching from iATS. iATS has several features but is also fairly complex. iATS has a great customer support team to help though. If we were not required to switch payment processors by Classy, I don't know if we would have selected WePay or not. It does the job, but does not appear to be anything special one way or the other.
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