WePay... it's just okay.
Anonymous | TrustRadius Reviewer
October 19, 2018

WePay... it's just okay.

Score 6 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with WePay

We utilize WePay as our payment processor in combination with Classy. It is primarily our Development and Accounting departments that utilize WePay to process credit card transactions and have them directly deposited in our bank account. Seems to be a fairly standard payment processor with low fees. WePay integrates well with the Classy platform which is why we opted to use it.
  • Low fees/rates
  • Integrates well with Classy
  • Email notifications
  • Admin reporting could be improved
  • Fees are pulled out of each transaction instead of aggregated at the end of the month (this could be a pro for some users)
  • Difficult to give switch the admin role after it has already been assigned
  • No credit card swipers
  • Only way to process a transaction is directly through the website
  • Lower credit card fees
  • Headaches with reporting/reconciling
  • Nice integration allowing for donors to cover credit card fees if they would like
WePay directly integrates with Classy and that was our sole reason for switching from iATS. iATS has several features but is also fairly complex. iATS has a great customer support team to help though. If we were not required to switch payment processors by Classy, I don't know if we would have selected WePay or not. It does the job, but does not appear to be anything special one way or the other.
If you need a basic payment processor for credit card transactions with low fees/rates, WePay will work just fine. We wish it had the ability to process multiple transactions through the use of a credit card swiper or at least an easier/faster solution than having to re-fill out the transaction page on the website over and over. This could be a limitation due to our integration with Classy.